Staples

These people like to take their time with everything like people don’t have anywhere else to be! Go to a different staples. Also turned my Touch ID off on my iPhone while «trying» to repair it 3x now so now I lost all my passwords. Thanks a lot. Never going here again. Worst staples store I’ve ever been to.

I usually go to this Staples when I have to print some things. I went in and Lindsey assisted me with finding the right paper! She printed out over 5 preview copies for me so I could review and compare them! I ended up going with the more pricey paper, but, the results were stunning! The colors were so vibrant & the resolution was so clear! Great experience! I really appreciated how helpful and friendly she was!

The employees here are great! Both on the phone and in person. Especially Matthew, who helped me out today when I was sure I had a MAJOR problem, but turned into a quick, easy fix.

I always get excellent service here. I send newsletters, flyers, etc. via an email attachment. The Copy department always does an excellent job in printing and always has my request ready for pick up at the time requested. I primarily work with Jessica, however, everyone is great.

Amazing.
Just simply amazing.
So I’m out running around getting ready for a presentation tonight. And suddenly realize that I do not have the main photo for this presentation. I don’t have my laptop. I don’t have a flash drive. I don’t have the file.
So I run into a radom Staples and ask if they can help.
The gal in the copy and print center was amazing.
She not only was able to get me what I need, she suggested and upgrade. She exceeded any expectation I had.
I love working with happy problems solvers

This is my go to place for all my printing needs!
BEST customer service! Seriously! They never let me down! They are always organized, and get my orders in on time. If I wasn’t 100% satisfied with my prints, they will redo for me for free. I have been coming to this staples location for like 8 years already and I will keep coming back!
I have been to a lot of other Staples such as in Brea and Monterey Park where their customer service is so horrible! Especially in Monterey Park… VERY unorganized, they don’t know what they are doing… It really makes me appreciate the good services that this Yorba Linda Staples provides.
Thanks again Staples!

They do not care about animal welfare. An employee has a cat stuck in his car engine crying and they said they will handle it when more people arrive. It is already about 80 degrees out at 8am

So I was having a printing crisis for a school project and I ran out of options so I went to ask an employee at the printing section for advice on how to reformat an item. The employee, Lindsay, was so incredibly helpful!!! She gave me multiple options, a price breakdown, and provided overall amazing service. I ended up getting my 100 flyers printed, and cut there for only $ 11, in about 4 minutes! Always coming here for my printing needs

The copy and print staff is unparalleled. These people really know what they are doing and do it quickly, thoroughly and efficiently. I just moved to Orange and needed 200 copies done. They couldn’t handle it and tried to tell me that they need to send it to LA. I told them that can’t be, YL can do it in an hour. I’ll be headed back out here for all of my copy and print needs even if it is a little further. There is no substitute for service like this.

Went to staples tonight to do some back to school shopping. I needed some help finding a few things on my list. Everyone was helpful. Jon helped us checkout he rang us up right away and was amazing. Thank you staples staff for a great shopping
Experience.

Print & Copy (Sandy & Ruba) were a huge help with printing school registration forms. They were patient & friendly. Grateful for them and were able to help in a bind since my printer & computer at home were having issues.

I visited this store for Print & Copy services. I had booklets made at a Staples in Central California a few months back, and since then the adhesive holding the booklets together was no longer working.
I brought in the 6 booklets that needed to be fixed. Sandy offered to re-​heat the 6 booklets to see if the adhesive would hold the booklets together. Unfortunately, it didn’t work. So she re-​made all 6 booklets… for free (with the manager’s approval)! I was so thankful that I didn’t have to pay for new booklets since they cost me about $ 24. She quickly finished the new booklets, and I was heading for the door!
Then, on my way out, I noticed the spiral notebooks were on sale-​$ 0.17 each! As a teacher, I knew this was a deal! I spoke with the manager about the new booklets, thanked her for having them re-​done for free, and asked her how many spiral notebooks I could buy (since every supply store has a different limit per customer). She said I could buy a whole class set at $ 0.17 each since I am a teacher! I really appreciated that since I visited an OfficeMax earlier that week and was told I could only buy the limit of all sale items, which was 3. So I purchased thirty spiral notebooks, and am happy with the cost!
I will definitely visit this Staples again when I go school shopping for my classroom.
Thank you Sandy and Lisa!

For printing services keep driving to FedEx down La Palma/​Imperial.
Old outdated printing technology here!

There is no customer service in this staples.
I will no longer be going to this Staples in Yorba Linda.
I have Costco membership so I go to buy at Costco next door.

Usually I generally like this Staples because I just go in no big deal get what I want and leave. It’s the print center that pisses me off. I go in and try to get help and they always shoo me away or tell me to do it online. If I could do it online I wouldn’t be coming in and talking to you! In my line of work even when I am busy I always have to stop what I am doing to help a customer. Turning someone away because your «too busy» is a stupid excuse. Especially at Staples. We do all of our business ordering with Staples. Guess it’s time to see what Office Max has available for their business orders.

Always receive top notch service every time I come here! The Staff is friendly, and professional. I’m always greeted and asked if I need any help while I am there. Definitely love coming to this Staples to get what I need at the office.

I went here the other week to pick up some combo locks for both work and also for the lockers at the gym and experienced the worst customer ever!
Upon my entry into the store, I see that there is a manager as well as a few employees at the front counter that don’t bother to look up and greet me. I thought nothing of it as I was in a hurry to look for the items I needed and get back to work. As I walked about the store, I saw that it was their load day and many employees were out and about working out product.
What really bothered me is that not one bothered to stop and greet me nor even make eye contact to acknowledge my presence. As I was about to stop a young man to ask him where the combo locks where located, he immediately lowered his eyes and fast paced it into another aisle.
At this point, I was quite annoyed but managed to find the locks and made it up to the register. When I let the man know how disappointed I was, he showed complete indifference and didn’t even bother to offer and apology.
I will no longer be going to this Staples location even though they are right next door to both the Costco and PetSmart I frequent.

My wife and I came in looking for some divider tabs and pens. Max was extremely helpful and knowledgable about the product he was selling and showed us where to go. Thanks for hiring a friendly staff who care about the customer.

3.5
The customer service is so inconsistent and spotty each time I come here! Today was my lucky day because I got the best cashier I’ve ever had in my life! He was kind, funny and genuinely had good customer service! Its obvious he is new because no one has ever treated us this good the whole 7 years I’ve been coming to this location! I hope they keep him because he could easily train other associates to have some act right! ^_^

Pretty odd location, smaller store but loaded with lots of employees offering assistance. Seemed to carry most the their expected products.