We Care Dry Cleaners & Alterations

DO NOT GO TO THIS CLEANERS! If I could leave negative stars I would.
I don’t leave reviews often, but I need to share my experience with you, so you don’t get taken advantage of like I was.
I currently live in California, but since both my husband and I used to live in Maine and also were engaged there we decided to have a destination wedding there! … Everything was perfect, except the decision to go to We Care Cleaners. (because they don’t care, at all!)
I called ahead of time to ask how much it would be to get my Wedding Gown pressed, they said $ 75. That sounded like a lot to me, however my dress was very simple, fitted lace, so I thought it would be less once they saw it. Well, not the case, when I arrived with my dress, veil, groom & dad’s suit, it seemed as though the woman was taking advantage of the fact that I was getting married, and from out of town… because she actually charged me more to get my simple dress pressed, $ 95! I should have known then to just leave. She told me it would be more since she wanted to press everything by hand, seeing that it was for such a special occasion.
I had a ton of last minute wedding preparation to do, so I decided to just bite the bullet, pay the price and get a job well done (at least I thought).
I sent my Mother-​in-​Law to pick everything up the day before my Wedding and when I unpacked the items, we noticed all the buttons on the suit jackets were so loose! Then I realized my beautiful hand painted dress hanger, from my high end wedding gown designer, was missing! I was trying not to panic since it was the evening before my Wedding, but now I didn’t have my pretty hanger for photos :(. My mom called right away to find out where the hanger was, and the woman said it must have gotten lost when they sent it out. Sent it out?!? WTF, I thought she was going to press everything BY HAND?!
Anyway, the timing couldn’t have been worse, there was nothing I could do at that point. To top it all off, my Bustle Broke in the middle of my Wedding reception and I’m sure it’s because they were rough when steaming it, since the Suit Jacket buttons were also really loose.
We called again the day after the Wedding to inquire about my beautiful hanger, and since we wouldn’t have the time to pick it up before our flight, the lady said she would mail it to us. Three weeks pass, and no hanger, we called back and in an extremely rude and inconsiderate manner, she said «that’s not on my mind right now!». Wow, that’s some way to run a business, especially since we just dropped a couple hundred bucks to get a dress, veil and a couple suits pressed (not even cleaned!). This business wouldn’t last anywhere else, it’s just because they are the only ones in the area.
Anyway, after all that, I’m counting my blessings that they didn’t loose more important pieces, like my dress or veil! phew… I hope no one else has to go through a similar hell, just do yourself a favor and DO NOT support «we couldn’t care-​less cleaners».

Have gone here for multiple years and no problems. They altered (Remade) a prom dress as well as altered bridesmaid dresses as well. They do all my normal dry cleaning too and no problems to report. Everything comes out clean and sparkly.

Way overpriced, shoddy workmanship, rude personnel. Should change name to…
«WE DON“T CARE»!!

Don’t use this dry cleaner. They own a sister business in Kittery that is also horrible. I have had any issues in the Kittery location. Lost clothing, shoddy alterations etc. I thought when I moved to York I would give them a try, not knowing at the time the two stores were connected. Since then they have lost an expensive quilt set and most recently a very expensive blazer. I have been calling the owner for several all days, multiple times without resolution. She keeps trying to tell me it is with the order I picked up and I am somehow missing it. She always says she will follow up with me and has yet to. I am not sure if they have employees that steal or that they simply cannot keep track of people’s orders. At this point I expect cash for the worth of my favorite blazer or the blazer to be returned. Do yourself a favor and avoid the hassle here!

No problems here.
I’ve been going here regularly for about a year. I’ve never had any issues. I’ve brought in a variety of items for myself & my husband — blankets, men & women’s suits, mens dress shirts, dresses, pants, blouses, etc — and have not had anything go wrong. I don’t give it five stars because I think their hours are kinda limited (not open on Sundays although maybe I’m just used to big city hours where nothing is ever closed) and the prices are average (not expensive but not a bargain either). I also don’t feel they’ve gone above & beyond for me… but I’ve also not really needed them to.
Generally, I’ll keep coming back as I have had no issue to make me stop. The location is good — near other services/​stores in the area and easy to get in/​out from Route 1. The service has been fine and they are generally friendly enough (although I’ve not had any reason to to discuss an issue with them). My only complaint per se is that some of the stuff gets cleaned off site through some other service they work with and that seems to take a very long time. I’ll definitely come back since I’ve had no problems with their services.
Pros: Lots parking, easy to get in/​out (especially if Norma’s is closed already for the day), they keep track of your household’s preferences (starch level, etc.)
Cons: Not cheap, long wait for certain items (blankets), limited hours (especially for express services), $ 10 minimum for credit/​debit cards