Gershwin & Gertie

I have used this company for years, simply the best when it comes to Farmhouse Furniyute and Decor.

People, please, please read the other reviews (including the «not recommended» ones). They all tell stories just like mine. This guy charges your card when you place the order, and if you are very lucky, you get your merchandise. But we were not very lucky and he took us for $ 380.65. We got it back from PayPal, but unfortunately, PayPal now has to figure out how to get it back from him, according to what I was told today. For some strange reason, this guy sent us our missing desk (we ordered it more than four months ago) after we received our refund! When we got his email stating so, along with the UPS tracking number (not a bogus one this time) we found that it was scheduled for delivery today. We replied to his email and told him we would be refusing the desk (since we had our money back). We later decided to accept the desk in case he attempted to have our refund reversed (this guy will really say anything) and told him that it would be at his expense to have it shipped back to him, and that we would not even open it. After that, he cancelled delivery, and UPS is now shipping it back to him. We are happy with this, because we’ve got our money and he’s got the desk. PayPal is not too happy with him, however, because they fronted the refund amount to us and now they are on the hook for it. So as it stands, he’s got the money and the desk, which is all he really wanted all along. You win again, Randy.
If this guy lies, he calls you a liar. If this guy steals, he calls you a thief. Really, he will say anything. Look at some of his responses to other Unilocal!complaints. A woman doesn’t get her merchandise, so then he sends it (after the review) and claims he doesn’t know what she is talking about, look, here’s the tracking number right here!
He will reply to this with more fabrications, so you decide. I am officially done with this train wreck of a business.

Ordered a $ 117 open sign on 11/​1, I still have not received the item (12÷7÷15). I have attempted two times via email, the last email I sent said they would get back to me, which it’s been 5 days and no word. I have also left a VM stating that I will dispute my cc if they don’t get back to me by the days end, not going to hold my breath. Very frustrating… and is the very reason I am hesitant to order from a an unknown on-​line company.

oh my gosh… i have never had so many problems with a company as i have had with this one… after several emails several phone calls and finally a call to the owner i finally got information on a package i ordered and paid for on august 18^th… terrible customer service, mr randall porter has been rude, condescending and and manner less… do not do business with this company…