Allergy Control

When I moved into my house almost two years ago I had someone clean the ducts. Their was rust in one boots. The previous owner had covered it up by putting a napkin over it.
Last summer I decided to get it fixed. I ended up needing two boots and my plenum needed to be fixed.
I had Mike come out and give me an estimate. When he came he gave me a flyer that gives you the impression he coats not only the plenum but also the vents.
He sent me the video of scanning with a quote $ 3335.00 before any discounts. He does give a military discount. A few people told me this sounded high. I thought if it saved me from putting vents in my ceiling right now then it would be worth. Plus I was really sold on cleaning out the vents since I have bad allergies.
The day they came it was pretty hot. They had to shut off my a/​c before starting the work. The machine is pretty loud. Mike seemed kind of scattered. I would tell him to do something or remind him of something we talked. Then I would have to remind him again. For instance he didn’t put the covers to my vent on correctly. They are tight vents and he left on of the covers half off. Wouldn’t be that big of a deal. Just annoying since the quote was so high.
They finished their work and left. The a/​c guy had come and turned on the a/​c. The house wasn’t cooling down.
After a few hours I asked my neighbor to come over. I wanted to make sure it wasn’t me. She said no it feel warm.
I called Mike who then called the a/​c guy. He didn’t come out. He called and gave me a hard time. Made me feel like an idiot who broke my a/​c. My a/​c was working perfectly fine before they did any work. Again this is a hot day. I was pretty aggravated. Finally I called another a/​c company. The came and did some stuff to the a/​c and it was fixed. At the same time he looked at Mikes work. He said that he could see the vents were still dirty. He actually found a candy bar wrapper!!! He was shocked at the price I paid. He said he could have put in new vents in my ceiling for that price.
I was shocked. And felt like a fool.
I called Mike the next day and he agreed to give me a refund.
I went with Mike because of the Angie’s list reviews. I do not think people really are getting what they paid for. If I had not had another a/​c guy check the vents I would have thought all of that work was fine.
Please be ware of this company. Have someone check their work.