Aqua Chiropractic and Day Spa

Wow, I am shocked that somehow this place seems to be having its positive reviews get recommended and its negative reviews pushed under the rug — not affecting their overall rating at all. It’s just shameful. Rather than write an extensive review that echoes just about every single other negative review that’s hiding in the section of reviews for this establishment that are «Not recommended» by Unilocal,please just go and read them. Seriously — we would bet good money that an extremely large percentage of the positive reviews are faked. Their front staff is rude to their own co-​workers, they are loud and unprofessional, and something ALWAYS goes wrong with a scheduled appointment. This is the first (and hopefully last) negative Unilocal review we have ever written — save yourselves. Call Adobe Massage or Massage Yuma or Lotus or Foothills Massage — call anybody, but don’t call Aqua. We will never set foot in this place again… ever. Period.

To reinstate my previous review from 4 months… I ended up getting a call and we addressed all issues! They definitely have gone on and beyond for me to make me feel better! Dr. Dan truly does have healing hands! Always takes his time w every patient and always trying his best to get u out pain free and for you to be pain free until your next visit. I am truly satisfied w my care after all: D
Whomever I hear that has aches and pains! I definitely give the Aquas info! Thankful that they called back and we got in the right track. :)

The spa is very pretty and I was able to get an appointment quickly. The doctor was very nice and greeted me as I waited although I was not there to see him. I went for a massage. The noise factor was kind of disruptive. People taking loudly and not taking into account that massages were in session. I was not taken in until 15 min after the appointment time as there seemed to be confusion as to which therapist was going to see me. Once I got to the room I was apologized to for the fact that there was still used linens on the table. I was told by the therapist that they were unaware they had another massage. However, while making up the room, a brief intake was performed as to my needs, where I was having discomfort. I was asked about pressure as the massage began and asked for deeper pressure and for a while I received that but as the time went on it became light again. There was a lot of superfluous strokes and seemed halfhearted. I felt like the therapist didn’t really know enough to fill the time. My «needs» about lower back pain were really not addressed. Very little time spent there. Way too much lotion was used so there wasn’t enough traction on the body and I had to wipe off with a sheet before dressing. The music system kept going off and on like the wi-​fi was glitchy or something. That was frustrating. The smells were nice and the room was comfortable but overall I left feeling like I’d wasted my money. To top it off I was shorted about nine minutes. I will not go back. Really too bad. I am an avid massage supporter and I tip very well when the work is done well. To conclude, I feel that the doctor should have a separate space away from the spa to keep the noise level down or at least shut his door when massages are in progress. I really hope they read this and address some of these issues. It would be unfortunate if they lost business and didn’t know why. Hope it helps.

I started going here in 2012 for low back pain that I had been dealing with for over a year. Dr. Dan made me feel right at home and felt that he was able to help me as I had doctors telling me there was nothing else they could do other than pain pills and injections. I am a very active person and I don’t have time to be kept down! I started with monthly massages and was introduced to chiropractic care about 6mo later, as I was so afraid to try it, but was definitely amazed that Dr. Dan helped me more than anything. After a good 6 weeks after treatments my back pain had ceased and I was feeling much better and wasn’t having to take any medications for my pain! I highly recommend this place for chiropractic and spa needs, as it is a very clean place and the staff are very friendly and helpful.

I am shocked to see that Aqua only has a 3 out of 5 based on these peoples totally inaccurate reviews!!! Some people are never satisfied apparently and feel that their lack of planning is someone else’s emergency as far as scheduling an appointment goes! There is a reason they are booked and hard to get in to (which I personally have never experienced because I plan my appointments ahead of time) and that’s because they are the best chiropractic/​spa in town! Even when I needed to get in when I first started coming here with severe back pain I didn’t have to wait more than a day. All of the office staff are SUPER friendly, caring, and go above and beyond to meet your needs. I have spent a lot of time in the office for chiropractic adjustment and massage and I have NEVER seen Jackie (front desk) be rude. In fact I remember a time she came to work when not feeling well and STILL had a smile on her face. It is unfortunate that someone would post something like that about her because it is not true. Dr Dan has healing hands and so does Angie one of their massage therapists. The other Jackie in the back is also top notch. This place is life changing. The membership is such a great deal and if you plan ahead it is very easy to get the appointment time and days you need. I would urge people to disregard the other comments and go try for yourself because you won’t be disappointed.

Message great. Girl named Jackie at front desk is extremely rude. Dont expect customer service from her ask to speak to someone else.
Great deal on membership for message if you can get in monthly massage is a month and a half wait. So your kinda getting ripped off.
Dr. Dan is great unfortunately this may not last long if they can’t readjust customer service, and a better business approach.

I’m only being generous with two stars because the actual massage technicians are very sweet. Trying to get a massage is the hard part. The front desk is HORRIBLE! I can never get an appointment, the front desk is RUDE (if they will even answer the phone) and forget about trying to talk to the manager or the doctor if you have any concerns because they «don’t have time for you.»
After being pushed to edge I asked for my money back and to break ties with this establishment. I’ve yet to be reimbursed for over $ 100 in services that I’ve asked for and haven’t gotten. I’m disgusted with the horrible customer service I’ve received.
Save your money and go somewhere that appreciates your business and won’t steal your money.

I come for facials, massage, chiropractic, and all my spa needs. Dr. Dan is friendly, humorous, helpful, and makes me feel better each visit. Drop my name if you come by! ;)