Have ordered several things from their website. Their site is only average and navigates poorly. The checkout process is slow and prone to crash. But this is not my main complaint. Received a delightful night gown. Great fabric and design. It should be as it was not cheap. Yet again the black Myer security tag was still attached. Do they check their items before dispatch? It appears not. Now things are designed to prevent the heinous crime of shop lifting so you are unwise to take them off yourself. This is the THIRD time Myer has done this to me. Once from an online purchase and twice in-store, the latter is easier to get fixed. Phoned Customer Service-call centre chick not interested Great product, shitty service.
Renee F.
Place rating: 4 Adelaide, Australia
I’ve gotta say, I’m a long time fan of MYER. Since moving back from overseas last year, I’ve been on a bit of a shop small mission. But when small just doesn’t hit the mark, MYER does. Particularly the Rundle Mall store. For me, MYER are the got to for everything across shoes, underwear, clothing(hello, Dangerfield), electronics, manchester, cosmetics, perfume, gifts, kitchen wear… the list goes on! I guess that’s the idea of a department store after all. For me, the price matches the quality, and I have to be honest, I like the stand-back approach of the service. They greet, and then they back the hey off until I’m ready. Okay, so they don’t always greet, we’ve all been in the position where we have to take our items to a completely different department in order to find a staff member(sorry to the teen boy in kitchenwares I handed my intimates to once). But when you do find a staff member, they’re cordial, efficient, and helpful. I once noticed they’d left a 30% off books sign up past the date. I informed the salesperson and asked cheekily if he’d honour it, he did — no muss no fuss. Same goes for a speaker I returned after 11 months of it playing up a little. They swapped it, right there, swiftly and politely. I could go on. But I would just start jibber jabbering. Is MYER perfect? No. But they are a pretty dang good one stop shop and they’ve got me for life.
Debb C.
Place rating: 5 Mount Gambier, Australia
Undertook shopping in shoe department. Young man was very helpful and went that extra mile. What a delight. Great value.
Daniel K.
Place rating: 4 Auckland, New Zealand
Myer is the store that I hate to love. As an iconic Australian family-owned business, I endeavour to do most of my departmental shopping here, but the prices are sometimes god-damned ridiculous. Myer is a essentially a full-priced Harris Scarfe, especially in the case of manchester and kitchenware. I wait for the occasional sale on full priced clothing and then spend all my Myer gift cards and use all my vouchers that I have managed to swindle from somehow reaching Silver Myer One status — which is a constant reminder of my guilt from being ripped off by friendly staff assistants who laugh about us behind our backs. Help me.
Luke S.
Place rating: 2 San Francisco, CA
The Myer branded credit card is one of the best rewards cards on the market if you spend about $ 2000/month(on anything, even outside Myer). It works out you get around 1% of your purchases back in Myer gift cards, which means you can easily earn around $ 200/year to spend at Myer. While this sounds good, recently I have noticed a problem, Myer just isn’t competitive on price. Frequently I have asked them to price match(as per their rather large signs) but they have refused to do so, claiming that their competitors are selling below their cost price. It isn’t even a small difference, I have frequently found them to be 20% more expensive than other retailers in the city(well, except for DJs). The end result is that I end up with a wallet so thick with gift cards that placing it in my back pocket gives me posture issues when seated. This is despite their near constant sales(start of season/mid season/end of season for every damned season). Occasionally there will be a sale that suddenly makes them competitive on something I actually want, but actually paying sticker price gives me a feeling similar to when I emailed a nice Nigerian man my bank details so I could claim my lost great uncle’s fortune.
Brad J.
Place rating: 2 Adelaide, Australia
Giving two stars to a shop I love to hate is difficult, but I think it’s well deserved. See, I’m another of those who thinks that their clothing(hell, all their products) tends to be stupidly and ludicrously expensive for what it is. I mean, you just know that some poor bastard getting paid two bucks a day per nineteen hour workday overseas is stitching the shit together, and the minute he thinks ‘oh, it’d be nice to have an extra fifty cents’, either the production gets moved to yet another poor country, or the bugger gets a beating from his employers. It’s no wonder that with the mark ups that this place has on their products, online shopping has become the way to go. But yes, there are some incredible bargains to be had — incredible only in the sense that the prices were originally enough to make Bill Gates think that he’d need to check his credit card before buying, and the price has now been cut by eighty percent so that they’re barely in line with other places that sell exactly the same shit.
Michelle J.
Place rating: 3 Adelaide, Australia
As outrageously expensive I often find Myer to be, I must admit I love browsing through the homewares and perfume aisles, checking out the lasted fragrances. Myer in Rundle is pretty big, and usually pretty busy(especially around xmas and other holidays that require present buying). I have found some fantastic bargains during their end of season and boxing day sales(including a scanpan set for 70% off. Bargain!). I’ve also had to use their gift registry a few times for weddings over the years, and I’ve always found that really smooth. I go in, grab the list, pick a present and I’m done! I don’t need to stress about what to get. The staff here are pretty helpful. They offer their help and leave me to browse.