I’ve ordered from here several times now. In general, their tea is great and their snacks really don’t disappoint. However During one of my visits, they really ruined the tea by leaving the dried tea leaf bits in the tea. I wasn’t able to finish the tea because of it. But I’ll give them a break on it since they were busy that night. Just make sure you check your tea for those dried leaf particles before you leave with it. EDIT: After my last check-in I’m dropping this to 3 star. I was really unhappy with the quality of my tea.