Freo Dive Shop

Went out diving to rotnestt Island on the lionfish. Had a brilliant day with 2 different dives and was given a brilliant lunch. I got to see a massive manta ray. A few others got to see a grey nurse shark

«Dodgey Dive Shop»!
01 July 2015 My first contact with this shop was via email asking about lessons. They emailed right away and said to come in and pick up the study materials and to put down a deposit.
04 July I stopped in the shop and their credit card machine was «down» so did I mind paying cash? Fine whatever, a minor inconvenience but I was signed up for weekend lessons for the 11^th and 12^th.
Friday 10 July 5:05PM I get a «late notice» via email to let me know that their one instructor has a lung infection and that lessons would be rescheduled for the next weekend.
Thursday 16 July I get an email apologising for another cancellation and that lessons are rescheduled for the 25^th and 26^th! I went into the shop to cancel and request a refund but the owner, wife and dog convince me to hold out and take lessons on Aug 8^th/​9^th
Sat 08 Aug Finally! I show up and the owner tells me their credit card machine is still down! Did I mind going to the cash machine and getting the remaining cash (I should have declined, but I’m an ethical person and had no reason to think this was dodgey). It was only me and one other person taking lessons that was schedued for 8AM to 2:30PM with a lunch break. Unfortunately the other person did not do her reading so we had to spend 2 hours in the shop going over material. We finally get to the indoor pool that was NOT heated (which they initially said would be). After being in the pool for approx 2 hours I told the instructor I was feeling a bit tired and needed a 10 min break and perhaps we could break for lunch? He angrily snapped «we have a lot to get through and you’re not even close to halfways done for the day» I insisted on having a break since I did not feel well. Instead of trying to determine if I was having trouble breathing, if I was dizzy, whatever the instructor was so focused on rushing us through the material. It wasn’t until I VOMITED that he realized I was seriously ill and seemed slightly concerned. If this is the way the instructor is with a new learner in a «controlled» environment, I have no desire to go into an «open dive» (i.e. ocean or marina) with him. I contacted the shop to say I would not return for the second day and requested a partial refund. I realize costs are involved and requesting a partial refund is reasonable. However the owner insisted on his «no refund» policy and suggested I finish the course at a later date. NO THANK YOU! I don’t have money to throw away but my safety and well being comes before money. But to everyone else… be warned… this is a dodgey dive shop