Qantas

All in all pretty good. Pre flight customer service via call centre and billing is average. Once on board have never had a problem on the big roo.

Qantas. The official airline for Australia. To be honest, I didn’t have a bad flight and the flight attendants were all pleasant. The only issue I had was that it was 45 minutes late on my flight back to Sydney where I had to catch a flight back to the US. I had a 2.5 hour layover in Sydney, which is more than enough time to go through all the airport BS.
The 45 minutes cut into my time to get my checked bag, get to the International Airport that I had to take a tram to, check in for my flight, get through immigration, held up at immigration, and go through TSA. I was running like a chicken with its head cut off trying to make my flight back to the US because I had work the next day. They were calling my name on the intercom and the plane’s doors were a minute from closing.
Lesson learned and that’s why I don’t do flights with stops no more. I don’t care how much more it cost me.

Very reliable and safe choice for an airline., and also a decent frequent flier alliance which covers Asia/​North America/​Europe (and recently Middle East).
Lounges also decent too (international lounges), and customer service ok.
Improvements? More flights to Asia would be nice at different times (wasn’t too happy that QF87 got moved to an earlier time — Cathay gets my business nowadays for that route)

It has been several years since I have flown Quantas but I must admit: the seats are comfortable, the stewardesses are friendly and the small iPads at every seat is very cool!
I will be back as long as I do not pay and arm and a leg for a seat.
Good experience!

I flew out with jet star! I don’t mind this company and their service i receive, however are far from my favourite airline!
I tend to find myself on a jet star flight from time to time as the prices are reasonable and I feel safe on the planes!
Cheap tickets, high cost average airplane food, paid entertainment, My top of airline choice would be virgin airlines which had it all included!

Having grown up in Canada and flown my fair share of shocking North American airlines, and some of the budget ones in Europe, Qantas is pretty good. It’s all relative. I’ve had the best service from them here in Australia for the three years I’ve lived here, too: willingness to change flights for me, more free food and booze than most, and frequent flights.
Their lounges are good, too, although they are quite busy.

I gave up a platinum qantas status to fly virgin because it’s so much better. The qantas lounges are too busy (I used to sit by the departure gate because there is more room there). The service is consistently bad too, from check in to on board. Virgin staff are so much happier and treat you like a human instead of a bad customer before you even say hello. They get some stars though for having a pretty Stella record of not crashing!

Like the lounge a lot and it’s random food choices. And the terminal, if you are stuck at least you have a few drinking choices available to you.
Better terminal than virgins and on time flights = happy girl

much better food options than the other terminal. flights are on time more often too.

Still a big fan.
Licorice allsorts in the lounge = sugar overload but love it.
I travel a lot and love the easy check in with the Q bag tags. Quick easy and love the lack of making small talk at the check in desk.