So, I have been taking my furkid to these guys for the last 7 years. Only last week my fur man started to not eat so I took him in. Initial consultation and blood tests and other tests as well as antibiotics and food all came to a grand total of $ 506. Ouch, I know. But this is my furkid we’re talking about — the money came out of my moving fund because you see, I’m moving tomorrow. I got a call from the vet yesterday saying I needed to take him back as he is extremely dehydrated to the point that the vet is concerned for his kidney’s and that they may fail. Cue my hyperventilation. Being that I’m moving in a few days, the vet wanted me to bring him back in to be put on an IV to re-hydrate him to ensure his kidney’s don’t suffer. Sure no problem, however he refused to give me a quote on how much we’re looking at because I wasn’t sure how I could afford it without a payment plan. But the vet wouldn’t do or offer anything apart from give me a guilt trip about how his kidney’s are something that won’t recover once injured. Gee thanks for the compassion and understanding. I’ve been a loyal customer for 7 years and just paid you a whole lot of money the day before. The least you could do after making me cry at work because you told me my cat’s kidney’s are going to fail and he’s going to die is offer me some kind of payment plan so that I can bring him straight in as, in your words, «I classify it as a medical emergency». But no. You’re heartlessness has cost you a loyal customer. If you’re after a vet that cares, for the love of whatever gods you believe in, do not take your pet here.