Q1 Resort & Spa

Resort is in a great location and the views are to die for.
Rooms were large and spacious and room was well set out. But some of the furniture and walls were marked and let the feel of a luxurious apartment down.
Overall we were happy with our stay. But for the price you pay per night, I think I’ll try another resort next time.

My host family came to visit from Japan and they wanted to visit the Goldcoast. I was trying to find a suitable place for 5 people to stay. This was difficult to find. Thankfully, Q1 could accommodate us and we booked a 3 night stay here.
The room was on the 38^th floor and the views were gorgeous! That was a huge plus. The rooms and entire suite was spacious and clean. They provide everything for you if you want to cook. We decided to have breakfast in every day but maybe a lunch or dinner over the other days. We would be very busy visiting sights and exploring the area.
Our first few nights were great. We came back to a clean suite where our beds had been made and toiletries replenished. Unfortunately, on our final night, we were in a major rush and nothing had been cleaned! We were very annoyed because we had been out all day and had to get ready quickly for our dinner reservations. Nothing feels worse than coming back to a hotel room not tidied!
I called reception and they brought up towels and toiletries but asked them to clean our room after we left for dinner. They told me that the cleaning staff usually leaves at 5pm but would try to address our situation. Thankfully, they had a staff member come up with fresh towels and toiletries. This was the only drama we had and our beds were made when we returned after dinner.
The pools were great! We all went for an evening swim. The location was great being right next to the beach. We went for sunrise one morning.
I liked the location and the rooms were good. Since we paid for the cleaning services, I expected it and to make my host family’s stay much more pleasant. If this had gone without a glitch, they would have gotten 5 stars but I couldn’t. The rating is more of a low 4 star.