I took my laptop in to be serviced because my daughter had spilled bubbles on the keyboard. The staff were clear as to the process they would take to determine if they could clean the keyboard or replace it. They gave me a quote and also kept me informed along the way (turns out I needed a new keyboard). I got…
My IT-tuner required an AV expert (bench fee) or shipping charge (authorized service center) or Desert Sky Technology.I heard David’s service was free. Billing only started after diagnostic fixing was called for.DS clarified on review its position on 1MAR2016 as «free.» So now I’m a fan again.
They did good work for a reasonable price. The guy working on my computer was helpful.However, the other guy I talked to (the owner?) was very rude and condescending.Overall, it’s OK. It would be better with improved customer service.
