We have 20+ year-old windows and one of the rollers broke. Jeremy came out, diagnosed the problem, found spare parts, and came back and replaced both sides because of their age. Smart! He was fastidious and quick. I’ll call him for sure next time!
About 4 weeks ago I called OC window resoration to fix a broken window. They sent a guy out. I had already given them the serial number of the broken part. However the technician wasn’t aware and said he didn’t have the part and needed to order it. He then proceeded to leave without any info regarding when he’d…
Kevin may have been around for years but he replaced a bedroom window for my tenant and charged almost $ 300. When my tenant showed me the bill 2 months later, I called Kevin to ask what kind of material cost $ 130 and why he charged 2 hours labor.For one thing, he uses a GENERIC INVOICE WITHOUT LETTERHEAD. The…
