The communication with Eddie was constant. He explained everything very thoroughly, told me what time they would arrive, texted the day before to remind me. They were very thorough, and very fast. Left no mess at all. I highly recommend them to everyone.
Called Pat’s at 2:08 and their technician John happened to be near the area. John called about 10 minutes later and arrived shortly later. He was extremely professional and knowledgeable. My TV had a loose connection causing the problem on the circuit board. John re-soldered the connection and some others that…
Had the unfortunate experience of dealing with a rude Best Buy employee today while returning a home theater system. From the beginning, the employee (Female, unknown name) didn’t seem like she wanted to be there. She was short, impatient, and disregarded the things I tried to explain to her. I was well within…
Had to drive out to this service store after taking my phone to The Riverside Plaza location. Apparently the Plaza is only able to diagnose that my phone has problems making them a ‘diagnostics center’. So I drove out to Tyler at their advisement to get my broken phone replaced at the ‘technician center’. I…
I was trying to do the galaxy 7 edge buy one get one free. They said they were going to do it for me all I need to bring in was the paper work and boxes. So I brought them in the next day. Then they said I had to do it. Wasting my time and gas. Verizon is the worst cell phone provider out there. Not mentioning…