I was initially excited to work with Richard and Solid Construction, when his bid came in significantly lower than any other contractors. Communication was a bit challenging, and I was frustrated when I asked for a call before he came only to wake up early one morning to learn he was already up on the roof. But…
on phone now for 15 minutes, three customer service reps, no one in plumbing for entire time (at lunch at 4 pm), store asst. mgr not coming to phone now; glad Home Depot is coming for competition — ugh, worst cust svs experience in very long time