Great experience in the store with each of the reps who helped me. Very happy with the price of the products and the ability of the employees to explain the rate plans and new payment options. I went in ready to pay over 200 and left paying half of that with accessories and my phone.
The only reason I give our experience 2 stars is because we in the end were helped by Stephanie an Experience Specialist who was amazing. As for the rest of our experience it was a nightmare with the sales person who assisted us. We already knew what promotion we were eligible for. First he said it was for only…
Very disappointed with this store and will not be returning. Traded in 7 wii games and received a store credit. Told the credit is stored in their computer system. When we returned months later to buy some games we were told the store credit didn’t exist and we were out of luck. They said they had a computer…
Avoid this place at all costs unless you have no life and wish to sit around wasting time all day. Stopped in to upgrade and iPhone 4 (yes…in 2015) and was told there was a bit of a line ~40 min wait and 5 customers ahead of us. Put a name on the list and waited… and waited… and waited… and watched and many…
Went in on Christmas Eve, upset about a phone that just stopped working 18 months after purchase. Although I have insurance on this phone it wasn’t lost or damaged in any way. There’s not a scratch on it. Rob wasn’t interesting in coming up with a solution. He insisted it was an insurance claim and then told me…
