After having an unfortunate issue regarding a return request, I received a call from the manager Greg. He really stepped up to the plate. Greg wanted to make everything right, and he stated that his company really cared about its reputation. I have to say this is service recovery at its finest. Thanks to Greg…
Of course it depends on who you get, but Philip at Go Wireless is fantastic. He helped me figure out how to reduce my data usage and helped my son get set up with a new phone. On a Saturday, he was the only staff in the place helping several of us and he was friendly, patient and took the time to help me out…
Dave talks a big game, but don’t believe anything he says. He’s had our TV for over a month now and this is the second go round of repairs for the same issue. He is either unable, or unwilling, to fix our TV and refuses to give us a refund, either partial or full. We are now out both a TV and $ 190. Don’t fall…
If there was an option for less than 1 star id leave it. They’re fraudsters and I’ve reported them to the better business bureau.Long story short, I signed up for a phone plan, never got a phone connected because of their ignorance of compatibility. Was told suspending the plan until I got a phone would keep me…
They must be short staffed. Stood here for 15 minutes on a Wednesday and the place is deserted. I am a loyalty member and just need a replacement glass for my phone. This may be the end of my ZAGG relationship.
My husband and I went in to purchase a refrigerator. We were never greeted or asked if they could help us. Another couple came in after us and were helped after also standing around for some time. Since several sales people were standing around talking we finally asked for assistance. The sales guy walked us…