Lone Star Texas Grill

«Welcome to Lone Star! Table for two? Have you been here before?»
I wasn’t sure what to expect at Lone Star as our visit wasn’t planned. A friendly greeting, making us feel welcome, started our visit off right. Our server Dallas (all the servers have «stage names» to add to the Texas feel) was friendly, upbeat, fast and attentive. The restaurant itself, while not busy for a Monday lunch, was nevertheless clean.
Complimentary chips and salsa were a great way to start off our meal. The lunch items were decent enough. I had the Cabo Taco combo. The taco itself was good. Served on a fresh tortilla and lots of fresh flavours. The lime cilantro rice, while clearly pre-​prepared had a nice lime flavour and held a decent texture for «packaged rice». The southwest tomato soup was just OK and I wouldn’t likely order again. My dining partner ordered the Garlic Chicken Alfredo. The dish was decent, with the chicken and sauce both being very good, while the pasta was a little over cooked.
Over all the food is mildly above what you would expect from a large chain as is the value (with two people for lunch, no alcohol, coming in at just under $ 40 with tax and tip). The service was definitely what would make Lone Star a choice over other competing style restaurants in the area.

I used to be a regular here and came for the half price wings; that was until half price became 25% off and the honey garlic sauce became a hosion garlic sauce. Prior to all these changes, the wings here tasted excellent and they were sizable. I will not be returning until those changes are reverted.

The Mrs. says: Wings are good, comfortable seating, interesting décor, friendly waitstaff.
I say: mmmmpppphhh…
Because my face is full of food.

**EDITED**
I’ve been to Lone Star before and have had several wonderful experiences there. Since they’ve changed and updated their menu, their guacamole is not free and most of their menu items do not taste as good as they once were! The Fajitas are always our choice when ordering here so it’s a shame that the past few times when we visited, they we doughy and the chicken was dry. This is sad because we love TexMex and haven’t found a place that does fresh tortillas!
UPDATE 1: As of Aug-31−2015 I was advised by the LSTG Marketint Manager that the General Manager would follow up on this review. I still have not been contacted regarding my food quality experience.
UPDATE 2: As of 19-​Sep-​2015 and two follow ups, I still have not exchanged emails or spoken with a restaraunt manager of the food chain’s GM. I have revised my review to 1star due to negative food quality experiences and an abysmal customer service experience. Obviously Lone Star Texas Grill and it’s management do not value customer feedback or responding to complaints in a timely manner. I will not be returning to any Lone Star location.

Sunday lunch … Ordered wings, onion rings, tex mex chicken bowl, and fajitas. You get complementary chips and salsa while you wait for your meal.
Service was great, friendly, and they replenished the chips when they saw that we had mowed through it.
The bowl was a nice change from the usual fajitas etc. onion rings were also big and crispy. No complaints about the food at all.

Been here three times never been disappointed. Queso dip is awesome. Free chips and salsa to start.

Five out of five stars! The Lone Star Texas Grill here in Ancaster was (is) an absolutely fantastic establishment. The service is super friendly (out waiter was named «Outlaw») and the food is super fresh and tasty. We tried the onion ring appetizer and was not disappointed! Super crispy and served with ranch!
Beef fajitas where amazing and the soft tortillas where to die for!
Would recommend!!!
Don’t waste your time (and money) at Montana’s or Jack Astor’s.
Lone Star for the win!

We had an early supper today at the Lone Star Texas Grill. We sat in the dining room side.
Jessie, our server, started us off with chips and salsa. Yum!
Gord and I both ordered Chicken Chimangas, which were good. Gord got his with a Caesar salad.
Ken and Jasmine shared a Southwest Peppercorn Burger and fries and a Chicken Tortilla Soup.
Jessie took excellent care of us.

Went in because I was craving something different as we don’t normally choose tex-​mex fare. I was very pleased at the whole experience.
The place was packed. Service and food was really good. I got the fried steak and it was incredible. Will definitely get the same order next time I go.
Staff was friendly. Will definitely recommend and dine here again.

Came here for a business lunch I could not complain. Food was decent, drinks were fine, but the service I didn’t expect a lot more for an empty restaurant at the time.

Went there with my very picky boyfriend and he enjoyed his meal.
We were seated promptly, a waitress came right away and took our drink order, our food arrived promptly. Food portions were large, I would definitely return again.

First off… They claim to be the first to introduce Fajitas to Canada. That’s just not true. Chi-Chi’s was around long before them, and that’s where I first discovered Fajitas.
As for the food — Holy crap is it bad. Cardboard steak (likely frozen and not thawed properly), processed (formed) chicken breast. Even when sent back, a new steak came back the same way. Had a Pina Colada — couldn’t finish it. It was gross.