Menchie’s Frozen Yogurt

One of my favourite places for quick and cheap dessert. Menchies has a variety of frozen yogurt as well as dairy-​free sorbets. Price is by weight so you have full control of how much you want to eat/​pay. They also provide you with little paper cups so you can sample all the flavours so just go and eat your weight in frozen yogurt before picking which one you like. There are lots of toppings including nuts, candy, chocolate, mochi, fruit, and many more! There’s a nice large seating area if you want to sit and enjoy your frogurt.
Go for: cheap, quick, yummy, relatively healthy frozen yogurt
Don’t go for: decadent/​fancy dessert

I love Menchies! This location is small though. Too few seats and few yogurt flavour to choose from. I would still choose yogurt to satisfy my sweet cravings over bubble tea. I don’t know. I just think yogurt is healthier lol!

My new addiction! So delicious and satisfying! The flavours available change daily but there is always something to satisfying a sweet tooth!

My favourite frozen yogurt joint! This is my favourite location because it’s large and there is plenty of seating. The way it is laid out allows for easy navigation from the yogurt to the condiments.
The staff here are super friendly and won’t hesitate to recommend you something if you ask. This location also seems to have the most choices in condiments. The North Vancouver location seems to have much less. Step in during a hot day and grab a cup. You won’t be disappointed. P. S. Original tart flavour is still the best!

I don’t really get the deal with menchies, I’ve been to two locations and this one had a nicer layout and more space. I don’t think I will be back as I always end up with runny watery froyo.

I enjoy Menchies on a daily basis, and this location is close to home. Love it.

Nice staff and all. I love that there’s so many flavours and toppings however I don’t like the texture of it and if makes me sick

Been here a few times and have never had a bad experience. I like a lot of things about Menchie’s. I like that they lay out sample cups, that it’s all self-​serve for when you feel like a fat day or a portion controlled day and you can have it your own way. I like that you don’t have to share because it is self-​serve and you get what you want. That they have different flavours of fro-​yo they rotate and there are always at least a few REALLY good ones! And I really like their cute spoons. I only wish they had a wider selection of fresh fruit, and fresher fruit than there is.
Nothing bad that I can say about it. Service has been good when I’ve gone to pay. Like I said, it’s all self-​serve so you don’t need much from the employees that work there. Convenient spot where there are lots of parking in front (metered) or in the same lot as Price Smart and all the other stores in there. Definitely preferred over other fro-​yo places in Burnaby.

Cambie location has much better customer service. This location is newer and it used to be my favourite until I had a very bad experience with a couple of the girls working in store.
Menchie’s used to advertise «Free Waffle Wednesdays» but what they don’t tell you is that they are always charging you for the weight of the waffle on top of the $ 1 charge for the waffle itself. Mind you they have since changed their policy to just charging for the waffle weight instead of charging the extra premium but I think it’s important for consumers to know when a huge corporation is taking advantage of their customers.
So I’ve been to the cambie location a couple of times and I’ve witnessed an employee letting a customer know after she has paid that her kids can take a waffle because it was «Free Waffle Wednesday». One night when we (my boyfriend, sister, and myself) came to this location it was around 10 pm at night and it was busy so they didn’t have the waffles ready in the shelves like they normally do.
We proceeded to get our frozen yogurts, paid, and then went to retrieve the waffle. My sister and my boyfriend both got a waffle from the girl making them… there was also a wait for them!
I went to get my waffle and the girl pulled back the one she made and said «are you going to pay for it?» I was honestly shocked because of the way she said it to me, the fact that she had already given a waffle to my boyfriend and my sister, and then when I reminded her that it was «FREE» waffle wednesday she continued to argue with me and tell me that it was 65 – 85 cents for the waffle. We continued to go back and forth about it until she got really aggressive. At this point both the girls started to come around the counter and stopped serving other patrons.
I told her it was a matter of principle, that she didn’t need to make such a hassle for 65 cents, especially because we were regular patrons and we spent on average 20 $ a week there between the 3 of us. She was willing to forego the continued revenue over a 65 cent waffle.
Finally I just moved on and left obviously still upset about how I was treated and the aggression displayed by the staff.
I wrote a letter to Menchie’s corporate in the US, which then forwarded my complaint to Menchies in Canada, and they had the franchise owner contact me. He was very polite and understanding, he apologized on their behalf and then offered me some gift cards to show his effort to rectify the situation and make my experience a little less miserable. Although I appreciate his efforts — it was not about the money. It was a matter of principle.
The great news is, shortly after this Menchies did revise their policy about waffles and is no longer charging customers twice for the same product.

My daughter is obsessed with Menchies. I’ve tried several different flavours, but my favourite is the simply tart, with strawberry sauce. It tastes like strawberry cheesecake ;)
My biggest issue is that it gets pretty expensive, because 12 year olds have big appetites ;)

Had the peach and mango mix with waffle bowl, that was pretty good. The blue raspberry Tasted a little artificial. My wife had the red velvet, and she didn’t like it at all.

Went in here for dessert with the bf recently. Cute place, loved the Holidays Favours. Eggnog was pleasantly good (altho it seemed like the only one that had a distinct favour). I wish there was a mini «recipe» book of what recommended toppings go best with each favour as we just randomly put in a bunch of toppings so it ended up tasting sugary sweet. Maybe a bit of wishful thinking haha.
Loved the spoons! =) U’ll see why when you get there

Came here on a Wednesday afternoon with some friends and noticed that they do «free waffle Wednesdays» ! I was extremely happy about this! What a pleasant surprise.
First, we went around sampling different flavours. I love how Menchie’s lets you do a little taste-​test first, since a guessing game committing to a new flavour could very well end in disappointment! I particularly liked the honeydew, cake batter, and coconut flavours. I topped it with mochi, fruit, and clodhoppers (my favorite)! I quite enjoy this place and I think it’s something fun to do with your friends if you’re looking for a place for dessert!

My favorite place for quick non-​dairy desserts, watch out when adding toppings, it’s based on weight.

not bad. so sweet though. =]

Going for frozen yogurt is one of my favorite things to do after dinner. (Anytime of the day actually) The fact that Menchie’s has tons of flavors as well as toppings makes me even happier.
I really like the self serve option and the ability to try the different flavors by yourself until you can finally make that important life decision. Which flavor and topping do I want?
The location is fantastic since it’s close to my house and I have an excuse to jog there. There’s plenty of underground parking as well as street parking.
Menchie’s is a chain, but they’ve hired competent staff, provides a point card system, has fun/​colorful décor and most importantly, serves delicious and unique frozen yogurt. Win!

Walked into this location at about 8:30pm on a Tuesday and it was busy!
On the wall to the left when you enter the store there are pictures of celebrities at various Menchie’s locations. I couldn’t but notice that Selena Gomez was up there at least three times. Guess she really likes her fro-​yo.
Menchie’s is like a self-​serve Pinkberry. They have a large array of frozen yogurt flavours which I believe changes periodically. One interesting flavour I noticed was taro. I didn’t see all the flavours as a there were a lot of people in front of the machines. In the end, I chose Classic Cheesecake and Purely Tart (which is plain frozen yogurt). They also have small cups so that you can try a small amount of a flavour before committing to it. It is a little difficult to only dispense a small amount from the machine but I managed to do it without making a mess.
Next, you can choose your toppings. They have a nice variety of gummy candies, sour candies, chocolate, nuts, and other snacks to choose from. I added toasted almonds, Clodhoppers, and Oreos. In the next section, they have chilled toppings which include fruit (I didn’t make note of all of them but I remember they had pineapple and strawberries), cookie dough, and popping boba.
In the last section, they had about four sauces to choose. I wanted to add some chocolate sauce but it was empty. They also had sugar free chocolate sauce but I didn’t bother.
The line moved pretty quickly considering how busy this place was. They also offer a rewards card (mySmileage). You earn 1 point per dollar spent (before tax). When you get 50 points, you can convert it to a $ 5 credit. Not bad if you really like frozen yogurt.
I will definitely be back to try some more flavour combinations.