BowDog Canine Specialists

I think it’s just selfish for dog owners not to take their dogs here because:1.) the people that run this place are awesome, 2.) Basha’s just tired every single time she comes home from Bowdog, 3.) the pictures on facebook and the updates via email are a good way of making me feel at ease, 4.) the special parties they throw are just too cute, 5.) it’s also nice to know that dogs here are grouped accordingly.

Was warned that management was poor prior to using this service. My experience was exactly that. Front line staff are excellent.

Meeko loves this place. We switched him as he was bored at his other daycare and showing signs of frustration and biting etc he’s going through the teenage phase and is a husky. His first day was Tuesday and I was nervous as I know they use crates and I was worried as his first daycare crated for hours but the girls are very honest when you ask how long he napped for etc never longer then 1.5 hours which I like at bow dog. When I picked him up he seemed fine and happy no signs of frustration which I was surprised about ! Just a TIRED husky lol. Get so many pictures on fb and this place is HUGE with a outdoor space that is every dogs dream! Meeko loves and needs the space ! Very happy with Meekos first week at bow dog and all the staff seem very friendly and the place smells good and they run a very good daycare you can tell the staff are on it and they all have walkie talkies around them! Makes me feel like Meeko is very well taken care of and super safe ! I think we finally found Meekos daycare that he will stay at! Very content leaving meeko there and the staff on the phone are awesome and answered all my questions and listened to my concerns:):) They definitely made Meeko feel welcome. Thank you:)

We have been using BowDog for a few months now and Shane, in particular. He is the pack leader for our appreciative pup and we are grateful. Present circumstances have hindered our ability to exercise our four legged toddler as much as we would have liked since June and Shane’s pack has been just what the doctor ordered. Bishop knows his truck and runs to the door upon hearing him. Thanks BowDog and Shane.

Have taken my dog here for doggy daycare and he always comes home tired and exhausted, which is the goal. We also just did our first round of boarding and with the deals like first day free of daycare or first boarding experience 50% off a night it’s super helpful. They keep you updated with daily report cards (some are more informative than others) and pictures on Facebook, which I love. The long hours are incredibly convenient and was what drove the choice to check it out.
I’ve had nothing but awesome customer service. Reservations and the front desk staff have been amazing and answered all my questions and concerns before we left him there for a week. Appreciated that a lot. They are responsive by Facebook and Email, hard to get ahold of by phone but they do call you back which is appreciated.
I think my only three comments would be:
–Expensive. Compared to other boarding facilities, it’s a little out of our reach without discounts. (Doggy daycare seems to be comparable to other places)
–Have heard they sometimes don’t check for vaccines. They did for my guy, which made me happy but there’s been some rumors.
–Billing for the boarding — I would like to see a formal quote before boarding. It took me a long time to get it out of them. I had it calculated out and it came to what I expected after everything but a piece of paper or email when you book would be awesome that lists packages, discounts, and then an estimated total without any changes (IE: I understand that it can change if you were late or etc.) but it would be nice to have prior to the boarding experience. It seemed odd to me that they didn’t do it formally just sort of a I think it will be this” conversation but there was nothing with a total or official quote. It’s a minor comment but would make it easier for me to anticipate costs without recalculating 3 times.

I do not recommend this facility to anyone who loves and respects animals. We had to take our 1 ½ year old Golden Retriever here on sort notice for a total of 4 days due to a family issue out of town. From reading some online reviews I thought we were leaving our dog in a loving place that would care for him like he was family. First inclination that something was not right was the fact they neglected to tell me on the phone that he would have to wear an ‘anti slip’ collar while at the facility and there would be a daily charge because we did not own one. I will admit our golden is not the best on the leash as he is still a puppy. He is in no way, shape, or form aggressive or too much for an adult to handle reasonably. I myself walk him on a leash with my child in a stroller and can manage him fine. When we came to pick him up he was overly excited to see us. When we got him home I noticed he was making a weird noise, almost sounding like he was being strangled. He was very hesitant about me looking at his neck, but once I could see I was appalled. He had red petechia all around the front of his neck. It looked like hundreds of tiny blood blisters. He obviously was very sore cause he kept pulling away from me while I was trying to get a better look. He also had a small abrasion on the top of his head. I immediately called up BowDog to see if he was in an altercation or how they could explain the bruising? They reassured me they was no written up altercation or any indication as to how this bruising came about. I flat out asked in he had be pulled on the ‘anti slip’ leash and they assured me no. Now 1 and a half weeks later, he still has bruising on his neck, and I took him in to be groomed and the groomers (who we have seen numerous times) have said they noticed a total 180 change in our dogs demeanour. He was super anxious about being left there, had major anxiety resulting in diarrhea and would not let them touch his neck. The groomers themselves said they have heard other horror stories about BowDog, and their dog handling skills. I have also contacted our veterinary office who also have heard and witnessed horrific actions taken by employees of BowDog. I am heart broken, my dog is not just my pet he is part of our family. I can not believe a place that treats animals like this is in business and I only hope that people reading this review will please not take your animal there. There needs to be some sort of investigation as to what goes on behind closed doors as this kind of treatment to a dog is totally unacceptable. If you love your dog like a child, do not take them to BowDog!

I love this place and I’m sure my dog does too. Huge facility, friendly staff, very organized, price discount on packages, dogs get walked once or twice a day as well as inside play and outside play, and my guy goes on the treadmill sometimes too. And their hours for pick up and drop off are convenient too. Highly recommend !

I really love bringing my dog to Bow Dog for daycare, and their pack walks have been fantastic. My dog always comes home happy, healthy, and tuckered out after having lots of play time with his pals! They have a great facility and is really convenient to where I live.
A couple of items on my wish list that I think they could improve:
— Invoicing: I wish they would show if you had a balance carried forward (or a credit) when they sent your next invoice. It’s a pretty standard invoicing practice!
— Sometimes it is tough to get through to their office — you often have to leave a message. They are good about getting back to you, but I did have to be persistent when trying to get my dog into a waitlist for pack walks.
— I wish you could book daycare reservations online. As a growing business, I’m sure they are constantly trying to improve. I will definitely be a return client!

It’s a good price and recommended by my vet as one of the best in town but it feels all cement and chains link fence inside and my little guy came back to me covered in dog smell, despite his pre departure bath. It’s like an open concept kennel. Better than a cage for sure but I prefer more homey surroundings personally

This place is UNBELIEVABLE! They’re around 30,000sq/ft (holy smokes!) with 22,000 sq/​ft inside and 8,000 sq/​ft of fenced in heaven outside Being in the «dog» industry myself I am incredibly picky about where I not only send my clients dogs but my own as well. This place takes boarding and daycare to a whole other level! They have a massive dog walking business as well with over 100 dogs walked a day. The staff are extremely well trained and fully capable of handling any situation which is a rarity in the dog boarding world.