Real Canadian Superstore

this sore has a very poor management

My regular grocery store. I even have the PC MasterCard, which helps me afford the ever-​increasing price of food. Feels good to ring my groceries through and have $ 40+ taken off, thanks to my points! Unlike other stores, whose reward points only get you items from a small catalogue, Superstore’s points get you dollars off your food. I used to dislike bagging my own groceries but I’m used to it now and it’s fine.
This is my favourite grocery store because of the prices, selection, and the covered, free parking. It’s «usually» well-​stocked, although they do run out of dairy fairly fast. In their defence, I’ve seen customers with two and three shopping carts full of milk and eggs — probably running a restaurant or something.
I like their prices on most things and find them comparable to WalMart for toiletries, which saves me a trip to PoCo. I also appreciate the security guards patrolling the underground parking and have never had an issue with vehicle break-​in. Other than big crowds at certain times of the day/​week, I have nothing bad to say about this store.

Solid 3.5 stars, just their covered parking is a bonus during those rainy days.
One of the cleaner, bigger ones and not as busy.
Usually go after my workout next door.

It seems like all of Coquitlam shops here. This place is always packed! When I lived in Vancouver and went to the Superstore there (Grandview) it at least had downtimes where there was almost no one there. It seems like every time I go here the parking lot is packed and the line ups are annoying. Maybe they should consider opening another Superstore nearby.
The prices are usually the best out of any big supermarket. The selection can be good but often they run out of stuff… probably because all of Coquitlam plunders their stock. This location has been particularly frustrating since items I specifically go here for are often not stocked. They have a pretty good organic and natural items selection. Good gluten free and dairy free options and will often get new items if you request them. They are almost always out of unsweetened almond milk though — arrrgh!
The cashiers are usually friendly and good at their job so things move along quickly. I don’t bother with the self-​checkout anymore since it is often frustrating and feels longer.
The clothing has gone up in price a lot but when it goes on sale it’s a good deal. They make really cute clothes for all ages and it is decent quality.
I developed photos through Superstore a few times and they did a really lousy job. I will stick to Costco for photos.
Even though I have a lot of gripes with this store, I keep coming back because where else can you find a bag of avocados for 3.99? The prices just can’t be beat.

It’s a massive super market that tries to be something more.
The aisles are nice and big, which is great… until they put huge displays full of things ‘on sale’ for $ 1 off (whoopee!) right in the middle — that just makes them narrow.
I have a lot of gripes about this place and a lot of good points, but I don’t want to grow old writing this…
The good:
— Lots of organic selection at decent prices.
— They have the best fresh roasted chickens (the kind you buy whole) of any store I’ve been to. And they always have some ready in the meat section
— Big baby section with frequent sales. Great for new parents like me.
— Their ‘Joe’ clothing line is actually quite good. I only buy the kids clothes but they’re good quality and at decent prices.
— This store was completely renovated a few months ago and it is now much better. Very white — everywhere is white. However it’s also much cleaner and has a better layout than before.
— The PC brand of baked goods, dairy items (like Greek yogurt), etc is actually quite good. They usually have more variety than the bigger brands and I’ve only rarely had issues with quality (which they always fix).
— Someone else mentioned being hassled in the parkade. I guess this is why I always see a security guard in there during the evening hours — safe to say that this issue is taken care of.
Now, the bad:
— Pricing errors all the time, on different items. Lots of times on the same item
— Misleading price tags — they look nearly identical but some read ‘buy in groups to get this price’ and some read ‘limit of 4′. The font is extremely small and I find myself confused sometimes, having to reread the labels. I feel that this is misleading and something which could (and should) be fixed.
— Lines. Wow. They can get very bad. It’s hit or miss… Except in the morning. Go at 6am when they open and you’ll be alright in my experience.
— The self-​checkout software designers forgot that it’s supposed to speed up the process. Instead the machine asks you to see the attendant, hand something to the attendant, or wait for the attendant constantly. As a result the attendant is always running around helping people who can’t do anything until she arrives at their till. What a pain.
I will continue to go here simply due to the selection and price — can’t deny that they win in those areas. Definitely room for improvement, but I still have to recommend it.

Not too shabby, the only thing that bothers me is they don’t have a great selection of fruit. Last time we came here, there wasn’t a single orange. Bulk or bagged! This time, all bagged Were down to one bag each and both broken open.sigh. I do also wish they had more organic choices like some other Superstores.

Ahhh (sigh) Superstore!!!
I go to this location in Coquitlam quite often.
Resons for that:
–cheap
–variety
–lots of inventory
–organic/​health/​vegan/​gluten free section
–international products aisle (indian, mexican, asian, etc.)
–large selection of cheeses
–clean, organized, spacious.
For all those reasons, I give them 4 stars.
I, personally, find this store a bit better than the other one in the area, however, the customer service definitely is not the best. I have never been able to find someone to ask questions.
The store is huge so I have had to go all the way to «customer service» and then line up for quite some time to get help.
The ladies at the deli department are really nice and helpful though!
Superstore offers the «no name» generic products which are not the best quality in the market but I find some of them are not too bad and their prices are good.
Big stores like this, big and cheap, don’t offer the best service but I do save lots of money in groceries every month so I guess I am ok without getting the big smile at the cashiers :)

I’ll give them points for being the cheapest around. Otherwise, nothing stellar about this place especially this location.
If using the underground garage, be prepared to be asked for «spare change» by homeless people. I’ve had one get quite hostile with me although most are polite.
The ramp is a huge P.I.T.A. (pain in the ass)! As mentioned by someone else, the carts are large and the ramp is narrow especially with the gardening stuff out. People! If you drive a car then you know the concept of driving on the appropriate side of the road. If you apply it to grocery shopping, things run much more smoothly! Seriously!
Overall, I can’t complain about the inventory. Yes, I’ve seen berries getting moldy in their plastic container and pointed it out to someone who worked there and they did remove it.
The checkouts… Please hire more people! Like mentioned by someone else, there are about 15 lanes and only 2 or 3 are open. Line ups are brutal! Forget the ice cream unless you intend to eat while wait.

Superstore might just be another one of those big box stores, but I have to say I support this empire.
This location in particular is great — I say this because it has a great selection of organic foods and wheat alternate products. I have no trouble accomodating my dietary requirements at this store. Also handy is their photo and pharmacy (if you don’t have prescription coverage Superstore is cheapest), and a suprisingly okay clothing department.
How many places can you pick up a cute pair of shoes and a DVD to supplement your grocery shopping?
I also like that they charge for their plastic bags — plastic bags are the bane of my existence and I know having to buy them makes people consume less.
Also, their pricing is almost unbeatable, and having a hungry man to feed at home this always helps keep the food budget under control.
However, minus one star based on the fact that this location to a lesser extent than others but still, is overwhelmed with junk food, and anytime a grocery which offers half junk and half real food I get irritated.