H&R Block

Beware of false advertising!
H&R Block advertises a basic charge of $ 69 in order to complete your income tax. «That’s fair,» I thought, for my tax return was quite simple — only 2 x T4’s and 3 X T3’s. So when the individual who completed my return said that I now owe her $ 230.00, my jaw hit the floor. I immediately asked her about the $ 69 price that is well advertised everywhere. She informed me that for one T4 it would cost me that, but I had a few more pieces of paper. Two things immediately became glaringly obvious to me:
1. I was not informed beforehand about this ludicrous and exponential increase in charge… sure I could have asked, but when a company advertises something for a price, you expect that deal to be met. And if it is going to be more, the customer should be told straight up before any work is done, and
2. My 4 extra documents caused her about 5 more minutes of work to input those numbers (she did it in front of me). And this caused the price to triple? Amazing!
Let this false advertising be a lesson to anyone seeking H&R Block to complete your income tax. I wish I had read my review before I went there! Good luck everyone

I will never get my taxes done with this company. I will tell everyone I know and blog where I can that H&R Block is not worth the money they charge for a so called service that anyone can do on line. Most particularly, the rep I had to deal with (Ballie) was rude, condescending and judgemental. After 2 phone calls, a drop by visit to make my appointment, show up for my appt, I left in an absolute upset. DO NOT USE THESE PEOPLE!