I like this place, the customer service is ok and the prices are always better than most places. Nothing fancy but thats not what I would expect from a store like this. if you don’t want to spend an arm and a leg for computer accessories and do not mind a no frills atmosphere then this is the place to shop.
Keith D.
Place rating: 5 Edmonton, Canada
When it comes to computers, I’m a Windows desktop guy. I’ve been prejudiced against Apple ever since I got thrown out of aApple store after sending an early Mac into catatonia. Nothing Apple has produced since then has changed my opinion. They make underpowered toys sucking up bandwidth, suitable for Twitter but absolutely useless for business purposes. I grew up from DOS applications and went for a Windows computer when I set up my own business. So, you have to understand where I’m coming from when I talk about BCOM. This isn’t the place for Macheads or casual users of Windows computers. This is a great place for serious computer lovers who want to expand their system, set up a network or find the right fan for their hot-running quad processor. They’ve got all kinds of hard-to-find cables, connectors and parts. They have all the building blocks for a computer that’s exactly what you want, not what some guy in California thinks he can market. Unlike Memory Express, the good stuff is out on shelves, not behind a desk and guarded by nerds, so you can read the specs and see whether it will fit your application. I really must disagree with other reviewers that BCOM’s staff are unhelpful. I’ve always found the staff approachable, helpful in locating things and readily know the answers. If they don’t, they’ll look it up on the manufacturer’s website for you. When the power supply on my old computer fried, the BCOM guy worked with me for half an hour to find the right power supply at the right price that would work for me. When you buy a component, they’ll install it for free and make sure it works. When you buy something at Memory Express, all you get is a pat on the bum as they send you out the door. BCOM is slightly out-of-the-way but worth the drive.
Darren K.
Place rating: 2 Edmonton, Canada
My advice is to go to Memory Express instead(137 Ave and St. Albert Trail). ME provides better selection and service. In addition, the ME website is far more useful for browsing. At Bcom, I’ve found the staff be be not so helpful and the selection is quite limited in some aspects(video cards, for example, are limited to very few brands and models).
Paula K.
Place rating: 3 Edmonton, Canada
BCOM is one of the first places I became acquainted with when I decided to migrate from the world of buying computers off the shelves of major stores, to custom-built boxes. It is not a place for a novice computer geek to go, however. When you walk through the doors, it is sort of assumed you already know what you are doing. While there is plenty of staff, they are not all that helpful. It is best to go there knowing what you need. Or, if you would prefer, you can buy one of BCOM’s pre-built models, which kind of moots the point in coming here in my opinion. The prices for both complete systems and components are reasonable. However, there are other places in the city where you can go if you are looking for components with better service.
Jennifer P.
Place rating: 3 Edmonton, Canada
BCOM is like Memory Express. It stocks everything in store for assembling your own computer. The prices are very good, but you need to know what you’re doing, ’cause these guys aren’t going to explain it to you. They’re not big on answering questions are helping you understand anything. So you need to know how to assembly already if you want to buy parts from them and get anywhere with it. The staff isn’t mean, just not exactly helpful. They do, however, sell fully assembled systems if you’re not computer savvy. This used to be the only place in town to buy components for a computer until Memory Express showed up and did what BCOM does, but better. All ME’s prices are about 2% lower, but BCOM has a good website with prices listed and occasional specials posted. Also, at BCOM you can get stuff that’s OEM(original equipment from manufacturer) which means it doesn’t come in the proper packagin with the manuels, etc, but it’s cheaper. So you can save if you know what you’re doing already.