Executive Royal Inn West Edmonton

Upon arriving to the hotel, the two gentlemen at the desk were extremely friendly and helpful. We had some good laughs and when my friend and I got to our hotel we realized we had only one queen bed. There must have been some kind of mix-​up. We call down to the desk and ask if there was another room and they happily switch us. It’s wonderful when you are accommodated with no attitude or reservations. So those gentlemen get 5 stars.
We stayed in the executive office suite where there was no water in the room, the air didn’t work, and the knob on the shower kept falling off. Besides that, the room was great. It had hardwood floors, a large bed, and another small room with a desk. The room gets 3.¾ Stars.
There is a small Lounge in the lobby that we went to later in the evening the first night. The server was an extremely rude person. She didn’t smile at all and she seem like she was irritated that we were even there. We were friendly and let it go because everyone has a bad day. The next night we went down there again about a half hour before close and again, she was extremely rude. I had a shopping bag with me and she told me that she needed to take it into the back. I told her that I was not going to give her my shopping bag we were just here to have some drinks and food before we went to bed. She proceeded to tell me that she would not serve me unless I handed over my shopping bags. She wasn’t even friendly about it. She made us feel like we were not welcome. We left and did not come back.
That woman gets 0 Stars. I hope she gets some lessons in customer service because if it weren’t for those friendly guys at the front desk we would never recommend this hotel and it would have gotten one star.

Good service from the staff. All around. They treat you well. If you have an issue call the front desk. The restaurant breakfast, lunch and dinner. The bar is good, Jessica served us and she good. Maria Manger is very helpful.

I am giving it a 3 because I cannot give it a 3.5. It IS a good value for what is offered (25 $ for the Brunch which includes coffee and juices)… My review is based on the Brunch for which we were invited thanks to the Unilocal Staycation Weekend and Edmonton Tourism.
The brunch is quite extensive; there is an omelet station (I had one made and it was VERY good and well made as there is a variety of ingredients you can add); a seafood table (which includes very large crab legs and sushi); a chocolate fondue fountain, as well as a nice selection of breakfast foods and lunch foods that are all quite tasty. Of the dessert table, the ones I enjoyed the most were the chocolate cake and the caramel pudding with whipped cream :-9
The staff is very nice and very helpful. One of the chefs came out to assist one of our group who needs to eat gluten free. He walked around with her and pointed out those foods that she would enjoy and not have to worry for her allergy. As well, if you had a question or request in general, the staff was ready to assist and make the best of your time for brunch with them.
My only concern is seating for the brunch. We were seated in a conference room close to the door which when the door is opened, a VERY brisk wind comes right at you… in fact, this is one issue that detracts from the brunch. That is, the «breezeway» location for the food can be a bit tricky depending on what you choose.
Would I come back, yes as it is a convenient and easy place for a spur of the moment spot to have brunch if you decide to go … :-)

We had our final brunch here on our #yelpyegstaycation. It had a wide selection of food from building your own omlete to crab legs and lamb. However the food was just about average. The omelet was very oily, the crab was cold, the bacon burnt, the only thing that made up for it was the quantity and variety of food.

I just spent the weekend here on a fun staycation weekend with friends and family and I definitely enjoyed my stay. The hotel was clean, polished, and well maintained. The room size was spacious and well put together — and the beds were extremely comfortable and loaded with pillows! I had the best sleep there. Every time I walked past an employee they always greeted me respectfully and some even asked how my stay was going. Everyone was kind, helpful and hard working in all parts of the hotel. It’s got a great location too because it is a few streets from West Edmonton Mall, and right off of the Anthony Henday so you can get anywhere basically in the city!

I stayed 6 nights for work at the Executive Royal Inn and found it to be a lovely place. As a frequent hotel visitor, they were above and beyond most discount chains.
Pros:
Hot tubs — two of them next to the gym. Very large and clean. One even had bubbles (thanks to a sneaky guest me thinks)
Steam rooms — Also two of them, next to the hot tubs, not saunas but steam showers.
Large rooms — My queen size bed looked so small in the room. I had enough room to have a dance party!
Beautiful interior — Don’t let the outside fool you, the interior is stunning.
Food — They had both a bar and a proper dining space, as well as free apples at reception
Staff — The staff was lovely and very concerned with me enjoying my stay.
Cons:
A/​C — so this is autobiographical and not the entire hotel per say, but I had to switch rooms because my A/​C was not working. I also had two puddles under the carpet. Let me say the hotel was quick to apologize and move me.
Food selection — Not many healthy choices as the restaurant, but they did have daily specials.
Overall, if you are looking for an inexpensive place to stay in the west end, I would highly recommend the Executive Royal Inn. Only a 15 minute walk to the West Edmonton Mall.

Clean hotel with a large, totally non standard lobby (the restaurant is tucked away along the side of the lobby; I don’t know what it was about it but it had a very intimate, old school feel to it… totally not an ordinary, cookie cutter lobby)… had a bigger gift shop /​convenience stand than most hotels.
The rooms themselves were pretty normal. very clean, beds were comfortable, view was pretty great.