Kurves Brow Bar

Getting tired of spending $ 25 – 30 to get my brows done. I have crazy bush man eyebrows that grow all over the place. I’ve gotten them to a shape I like and just need to maintain now. Decided to try here after hearing good things. The price you can’t really beat at $ 11. The girl was very friendly and there was no line up so I got to sit in the chair right away. It was a little abrupt for being my first time but they try to get you in and out quick. If you’ve never had threading done before though you may feel a little lost through the process. They don’t brush off the loose hairs but they trim. I told the girl I wanted to keep the shape and just clean things up as I let them go a bit. she listened and did a fantastic job. It blew me away how she was being so precise while working so fast. I will definitely be coming back to maintain and save some money. Just make sure to bring cash to tip as they can’t accept them with the debit machine.

I had the worse experience every time I went for the whole facial. I’ve been to the Kingsway and the west edmonton mall locations. Every time got an unfriendly person who didn’t even care to ask what I wanted to get done. I’m not gonna be back at any of the locations and will tell everyone I know not to use their services. The last time I went to Kingsway bacause I wasn’t happy at west edmonton mall (even though wem is just 5 min away from my place) but the experience was worse than ever. Just because I told the girl that I still see some hairs and if she could remove them she damaged my skin. I will attach a picture so you can see. I haven’t received such unacceptable service ever.

I have switched from waxing to threading. Just as quick and no appointment needed. I also don’t get the redness after waxing. I even take my daughter to get her eyebrows done before dance season so all I have to do is color them in instead of trying templates. It is also cheaper than waxing.

This is now my go-​to place for brows! Convenient and quick, no appointment needed, nice staff, reasonable price. As long as I remind them just to clean up my brows they do a good job. I was there again yesterday and very pleased with the results.

I’ve been going here for 4 months now, and I’ve never had to wait, had great service and my brows look great. No complaints here, especially for the price!

Worst service ever. I only wanted my loose hairs under my brow gone. I didn’t want the shape messed with as I told her I am growing them out. I have had these eyebrows for a week before writing this… i am still upset. I’ve had to use brow powder to somewhat create a shape. They are pencil thin AND AND uneven on one brow. Half the first part is missing. WTF. I cried so much. My eyebrows take a long time to grow…

I walked past the Kurves Brow Bar several times before finally stopping and deciding to try out their service. I had used the Londonderry location and found the experience average at best but the Kingsway location staff managed to surpass my expectations in a couple of areas.
First off the lady who looked after me was MUCH more communicative then the ladies at Londonderry. She stopped to make sure everything was okay when my eye started to water and actually consulted with me about what shape I wanted my brows to be. Unfortunately I found her accent a little difficult to understand similar to the issues I had at the other location but she handled it well and didn’t mind repeating herself.
Her customer service attitude in general was really positive. She was the only person working when I came so I sat down and waited for her to finish with another customer however when that was all said and done a different lady walked up and started yelling that she had been there before me and had just left for a coffee. The staff member calmly explained that it is a walk in service and when you leave you forfeit your place in the line. I just wanted to stop the yelling so I finally told her to just go ahead and look after the other lady but she was still very apologetic and very thankful when I tipped her at the end of the service.
It is a walk up kiosk versus a store so if you don’t like people passing by in the mall to be able to see you getting your threading this would not be the place for you. Taking into account though the price, convenience, and wonderful service experience I received I do recommend trying it at least once.

I have been to this location twice now. Both times the women here have done an excellent job.
Tonight I stopped by at 8:10 pm to get them done. There was only the one lady working (there are normally two), and she was working on one lady. She said to me «can you come back in 15 minutes or so?», to which I said of course.
I return at 8:20. The one lady was still in the chair, the threading lady nowhere to be found. I realized the lady she was threading was the other one who normally works there. She informs me that the threader «isn’t done yet» so I smile and say I’ll wait.
A minute later she returns. She looks at me, looks at her watch and says «I’m closed now. The mall is closing.» To which I said, «Pardon?»
She replies, «I’ve closed the till, and the mall is closing soon. Can you come back tomorrow?»
I look at her, and explain to her that I was here almost an hour before the mall closes, it’s only 8:30 and she was the one who asked me to leave and come back. She kinda shrugged, and again said I could come back tomorrow.
Normally I wouldn’t care if someone had said «look, slow night, we shut down early» or even deny me service a half hour before closing. Fine. I worked retail, I get it. But don’t ask me to waste 15 minutes of my time, and then tell me «the mall is closing soon» when it isn’t even a half hour before close.
Don’t worry guys, I won’t be back tomorrow.