The One Salon

This place is NOT GOOD. My daughter who has very short hair and very little hair has gone there and has been charged over 300 dollars for streaks no colour and a cut. And her hair looked like it was done at super cuts WHERE it probably would have cost her 60 – 90 bucks and have done a much better job. I have gone in there just to inquire how much a certain service would cost and their quotes are ridiculous! The same services I asked about, I got done at another salon near by and they did an amazing job for half the price! I have gone to some of the most expensive salons downtown and Whyte Ave so believe me I will pay for an amazing job specially since my hair is very curly and difficult. But I will not dare spend my money there ever or have my daughter spend hers again! Terrible job and super high prices. BE WARE.

I DO NOT recommend The One salon to anyone based on my own personal experience. I went into the salon to have my hair lightened from a dark brown (almost black) with natural red roots, and left paying much more than I thought I would because of the damaged it caused. I had a severe chemical burn on a singular spot on my head, and had to go to the emergency room as a result of it. As a faithful consumer who has gone to this salon multiple times, I told them what I went through with the hopes that they would refund me for my experience. Instead, they blamed me for what had happened, and refused to compensate me for the damage that was caused. Nearly a month later and I still have to apply medicated creams/​ointments to my scalp. I strongly urge any consumers to consider going elsewhere. The experience I had here was horrible, and I will not be returning to this salon because of the extremely poor customer service they provided me with.

I’ve been look for a place to get my hair cut for quite some time and I’m glad I came to The One Salon! When you first enter they offer you a drink (I don’t know what they have since I already had one). The salon itself was nice, clean and spacious. It wasn’t very busy and I was able to call around noon and make an appointment.
My stylist was Megan and she was was friendly and overall, awesome to be around. The past few years when I’ve gone to get a hair cut I’ve come out disappointed but not this time. Megan would always ask me what I wanted, if it was okay to cut off a certain amount, etc. No regret here from cutting a few inches off! I’m very happy with my hair and the service I got here and will definitely be back!

Every time I get my hair done it always exceeds my expectations! Great environment, everyone is so friendly and welcoming. I went to both Trenna and Sarah and they are both amazing! I showed Trenna a picture of the colour I wanted and it looked almost identical to the picture (but better). Sarah gave me a haircut and it was probably one of the best haircuts I have ever gotten. Thank you! you guys rock =))

I had never gotten my hair dyed before, I went to Nessrin for a subtle black to brown ombré look and I was blown away with the results. It was exactly what I imagined. She knew what she was doing, it was fast and I was left satisfied. Overall the staff is friendly, they help you out right away. Would definately recommend to everyone. Looking forward to go back. Great experience with my first hair dye!

Very dissapointed!!! I made a appointment over 2 weeks ago only to be called 30 mins before and having the appontment cancelled. No sorry offered and just a when would you like to rebook. I find it funny that I get told on 2 sepperate occasions that they will need 24 hours notice before i cancell yet they only give me 30 mins!!! Seems like they dont feel like my time is worth the same ammount as theirs. I will never go here and i will ensure that everyone i speak to knows about the experience i have had with this place. Horrible!!!

I’ve been going here for 2 years and loved every visit. My stylist (who is also the owner) Seham, is very experienced and would not let u leave the salon if u are not satisfied. The environment is very friendly; I’m always offered something to drink as soon as I walk in. They have a ladies’ room (for a more private experience) which is pretty convenient.
I’ve had my hair done with a couple of other girls and they’re all really nice and professional, that being said, Seham is still my favorite! I would totally recommend this salon to everyone (and have done that already), the only downside is that Seham is ALWAYS booked and u would have to wait, sometimes, months to get an appointment with her, but she will try to accommodate u as best as she could.

I wish I could give The One & (especially) Trenna more than 5 stars. All of the girls who work there are amazing but Trenna’s work is magical. I’ve been going to her for 6 years and I have never been anything but 150% satisfied with everything she has done. Cuts, colours *i’ve had a few!!*, highlights, low lights, pink chunks… etc etc and I have LOVED everything. I followed her from another saloon (which shall never be mentioned) and The One is much more relaxed and professional.
Let’s be honest, upkeep on colour and highlights can be expensive but the results I get with Trenna are worth every penny! I will never trust my hair with anyone else.

So I have been getting my hair cut by Trenna for the last ten years and have followed her from another salon to this one. I love just letting her experiment… she is great. Definitely wouldn’t drive the hour it takes to get here if it weren’t for Trenna, but when you find someone who can work magic, you keep coming back.

I have to say I’ve never been so pleased in my color and overall experience. You get there and immediately offered a choice of drinks. I settled on French vanilla cap. I’ve never been to such a friendly environment. I was continually asked my opinion and extremely glade for the stylist as well. It wasn’t to busy when I went in but soon got busier. I love the walk in approach being that I’m the kind of person that it’s usually spur of the moment that I want my hair done right now and usually back down from what I originally wanted if I have to wait a few days for a booked appointment. Staff is friendly it’s a nice environment. I like that my stylist wasn’t pushing the products as I have way to much at home (which the bf continually grumps about) I highly recommend Patricia and will be sticking with her. I’ve never had such vibrant color. Their amazing there. Many woman there had a array of things done (lots of colors like mine or one color or cut) and I have to say seeing the other ladies work they did a amazing job as well. So give ‘the one’ a try!!!

I don’t mind spending a good dollar on my hair. I usually pay about $ 60. This time it came to $ 74. plus tip. I have hair that is just above my shoulders. I do, however, want a good experience when I pay more than $ 50. I was surprised at how quiet the salon was and it’s marked «for walk ins», they had a nice set of products to select from, and they were clean and tidy. I wasn’t offered a coffee or water and customer service was mediocre. The stylist was skilled and had recently earned a commendation. I am pleased with the cut and the stylists good customer service but for that price I’d want a better overall experience.