Wack wack wack. I’m usually a fan of Chatime but this location is just bad. Ordered both the roasted milk tea and regular milk tea. Both tasted the same, that is, both tasted nothing like milk tea. They just tasted like milk. No roasted flavor. No tea flavor. The grass jelly had no flavor either. Totally unacceptable. If you must have Chatime, do yourself a favor and go to one of the many other locations in the area.
Jessica H.
Place rating: 3 Markham, Canada
Conveniently located inside pmall, this Chatime beats all other bubble teas in the mall. It’s definitely not the cheapest one of all but it’s worth the extra few bucks. My favourite is the Taro Milk Tea with tapioca(30% sugar and more ice). Compared to other Chatimes, this one is less busy. But for some reason a lot slower.
Amy Z.
Place rating: 2 Markham, Canada
When they are slow, they sure as hell are slow. Why would people buy chatime in pacific mall when there are so many cheaper options? Go to every other place that offers the buy 1 get 1 free fresh mango slush for the price of 1 chatime. This chatime is busy most of the time, especially after school when all the hungry teens bus in from high school. The line moves so. so. so. slowly & what’s worse is I don’t know what’s worse– the line to pay or the line to pick up your drink. Even when I’m the only one in line, it always take forever to get my drink. Bleh, I’m not paying $ 6 to have my time wasted?! The drinks are consistent with every other chatime– obviously delicious, so no complaining over there. No chatime deserves a 1 star(except spawn of satan chatime richmond hill. refer to that review after this) because their milk tea is oh so royal and they sure know how to brew their tea. The servers here are nice too, no matter how slow they are.
Vanessa C.
Place rating: 3 Toronto, Canada
Out of the million bubble tea vendors in pmall, this is one of the better bubble tea places. They have more variety and more«customizable» options. You can choose your level of sweetness, can have the drink hot or cold along with the standard options(jelly or bubbles etc). Like a lot of vendors in there, there’s always a bit of a line up and the prices are quite pricey, more so than its competitors in there(all bubble tea places in there are already quite expensive I find). I actually find their wait times longer than their competitors, or even their other locations. They do collect points so if you don’t have a points card yet, best to sign up at the cashier. If you forget to bring your card, you can give them your phone number to collect the points. If you’re in pmall and am looking for a decent bubble tea place, probably try Presotea instead(they have buy 1 get 1 free promos). This place is great but given the wait times and the prices, you do have better options.
Vi L.
Place rating: 2 Markham, Canada
This location is okay. There is one lady who always gets my order wrong but most of the time it is accurate. Once they gave me and my friend the same wrong order because it was 7pm(nearing the end of the day) and I guess they didn’t want to expend the energy to make two different drinks.
Chewy L.
Place rating: 2 Richmond Hill, Canada
Only reason I went to this location to get bubble tea was because I had a free drink card. With so much other choices in the same mall, the price of bubble tea is on the higher scale. I came here on a Wednesday afternoon around 1 pm and it seems like they just opened for business. I was the only customer there at that time and it took them over 15 mins to make my drink. I understand other Chatime locations take longer time,(but definately less than 15 mins) because of the volume of customers but when I’m the only one there and it takes so long. It’s VERYDISAPPOINTING! The drink itself was up to par and consistent like all other locations, nothing I can complain about that. Chances of me going back to this location, extremely low, especially when there’s so much other choices all around.
Sharon K.
Place rating: 3 Independence, OH
You can choose no ice and your sweetness level. I chose a grass jelly milk tea, was yummy! However, they did not charge the person after me tax but my order was to go… Hmmm… I wonder y. lol
Ken D.
Place rating: 2 Ajax, Canada
Priced higher than the competitors and the quality isn’t as good. They have good marketing though. Service was a little slower at this Chatime compared to the others I’ve gone to.
Karen L.
Place rating: 3 Toronto, Canada
With so many vendors for bubble tea, fruit drinks, etc., in Pacific Mall already, let’s open a Chatime! I wish the prices were a little more competitive with the multiple outposts of Presotea. I can get two for the price of one Chatime drink. Well, if you have a loyalty card, that’s how they keep you loyal.
Jay T.
Place rating: 3 Richmond Hill, Canada
This chatime location in pmall cause so much traffic as the lines go on and on. Worst they don’t have a seating area for all these people as well. Since this is such a small place they tend to run out quickly and it takes longer than avg to get your drink. I prefer going to other locations. Drink taste as good as all other locations.