Josy’s Fashion

If you want special service… this is the place. Josie handles each client as if, Josie was the bride’s mother!
Don’t be fooled by the small storefront, there is a Surprisingly good selection on the second floor bridal area.

We walked wanting to ask a few questions and we walked out a couple of minutes later, vowing never come back.
The fiancée and I gave Josy’s a try, based on a recommendation from my mother. She used to take a lot of stuff to Josy’s a few years back and although she hasn’t popped in in the last few years, she suggested we try her for our alteration needs, especially considering the shop is near where we live. Given the service we received, I’m sad to say we won’t be patronizing this establishment ever again.
The one lady on the floor was on the phone the entire time and although she clearly saw us come in, didn’t so much as nod in our direction to acknowledge that we were there. Not a quick «I’ll be with you in a minute», nor a smile. Nothing. And it didn’t sound like an important business conversation from where we were standing.
The lady on the upper level (whom we presume to be Josy) eventually asked if she could help us after a good three or four minute wait. After inquiring about wedding dress alterations, she asked if we had purchased it there and when we replied in the negative she said that they «usually don’t do that». She then quickly changed her tune, claiming that her seamstress (who was supposedly on vacation) MIGHT be able to do it «if she had time» after altering dresses purchased there and to call back in a month (!!) when she was back from vacation. Now I’m not sure if this is the standard with most fashion places /​seamstresses but I can tell you that Jean’s Fashions (right down the road) was more than happy to help us out… they were actually happy to have our business and didn’t treat us with contempt or indifference.
I’m not sure if both ladies were perhaps just having a bad day or what but that’s really beside the point. Isn’t the customer king or queen? We’re a pretty respectable looking young couple but even if we weren’t, I still wouldn’t expect such surly service. You had more than a fair chance to get our business but you lost it quite quickly!