FINALLY! A Walmart Supercentre in our neck of the woods. This store offers everyday low prices, so we are no longer chasing sales at various other stores like we used to. Great selections of goods, huge grocery section and fully stocked shelves. The only drawback is not enough staff, hard to find when you need help. Other than that it is a welcome addition to the Royal City Mall. However we did speak to one store owner who said she had to close because of the new Walmart… but she had such high prices she couldn’t compete. And with money so tight these days we welcome the savings.
Shila B.
Place rating: 2 Vancouver, Canada
This is a new location that opened up recently in the past few months. I came here ’cause I was gifted a gift card last year for $ 20 and I am finally getting around to using it. I wasn’t in the mood to spend my own money, therefore, used that $ 20 to get some gifts for friends(tangible items). I knew about the soft opening, however, avoided it thinking that they wouldn’t have their shit together. Waiting a few weeks was a bad decision considering that it was busy full of Christmas shoppers. The odd thing is that I walked around the Walmart for 75 minutes and nothing personally interested me. Instead I ended up buying things for other people. I spent a good portion in the CD selection and was disappointed. The make up and hair department left me flat as my own hair in the morning. I needed customer service three times and aside from the lady at the til everyone seemed as though they would rather be doing anything but help. They do carry a few clothes by George, however, find the selection at Superstore to be better. Generous amount of groceries at respectable prices.
No N.
Place rating: 3 New Westminster, Canada
I went there for both of soft opening and grand opening. What I said to my husband is «I’m going to shop as much as I can while the customer service is still good, while there are enough staff to help me, which is only for like a week» and my husband laughed. I was right though! After a week or so, I went there to get a mixer. Price tags scattered everywhere, can’t find matching barcode, nearest price check was broken, one by the toys is the machine itself was missing and I couldn’t find anyone. Electronics had 1 guy with customers forming a line, said he won’t call anyone for me because he’s too busy. Finally found someone, she went to go get a staff from that department I need help in but she couldn’t find anybody. It took about 40 minutes to get to this point by the way but I was able to find out the price and buy it. But I had to return it because it didn’t come with all the pieces. They had no more stock of this so I had to give up. Good thing I checked it right after I bought it! Only a week ago, there was lots of staff, eager to help customers and asking us how we’re doing, almost to the point of annoyance. But just as I thought, it was just for the opening. But not all of the staffs are like that. This black young lady in food sections, she was super friendly, nice and made me feel very welcomed. This middle aged lady in toy department was very helpful too and she seems to know what’s around very well. I bet she’s a department manager. Ah, I mustn’t forget! Lady’s washroom has no garbage bins in each stalls. I was hoping to throw out feminine hygiene stuff discretely, not throw out in front of people by the sink.
Robert W.
Place rating: 4 Greater Vancouver, Canada
Someone said food prices are cheaper at Save on Foods.; that will be the day. I bought 4 items elsewhere and paid $ 9.67 I compared what I would have paid at Save On Foods. The same items cost $ 16.85 at Save On Foods. On another occasion I paid $ 17.01 elsewhere. At save on food it was $ 31 and change
Cindy S.
Place rating: 2 New Westminster, Canada
First of all you drive into the parkade and follow the two Walmart signs and then are left hanging… I still have no clue where the parking is for Walmart and forget about bringing the cart with you to your car cuz it locks as soon as you try and exit. Then I go looking for certain items which you neither carry or just have it all scattered so it takes a while to find. The space is just not big enough for a Walmart. I went in there several times and the prices are ridiculous… I thought the Walmart would take business away from the local stores but it’s just cheaper going to the save on or buylow… I feel like the queensboro location has better deals and things are placed better there. I know this is a new store but fix your parking signs and it will give us a better start when entering your store.(I do want to say on a side note that the staff that I have talked to is extremely knowledgable about what is in stock and where everything is that’s pretty amazing for a new store)
Alexandra S.
Place rating: 4 New Westminster, Canada
Decided to check out this Walmart as it had just opened up; I thought they might have some grand opening specials. I’m not sure why I thought that. They didn’t. As the previous reviewer said, it’s not actually a superstore. There’s no tire/lube and no McDonald’s. They sell groceries along with the rest of the merchandise though, so that might possibly warrant the word«Superstore.» The food prices here seemed higher than at other Walmart’s. Maybe I’m wrong, but food is definitely cheaper at Save On Foods. Walmart does price match though if you bring in a flyer. The selection wasn’t great, so I’ll continue doing my grocery shopping elsewhere. I still ended up buying a couple of things. The cashier was fast and friendly. After I paid, I realized that I overpaid for something. The price on the shelf was less than what I paid. I mentioned this to the cashier who told me I’d have to go to customer service. There was no line at customer service so I decided to go and get my dollar back. I showed customer service my receipt and my item. In return, they gave me a full refund and let me keep the product! I had no idea, but if you purchase something at Walmart under $ 10 and pay the wrong price for it, Walmart will give you a full refund and let you keep the product. Sweet! Thanks Walmart!
D M.
Place rating: 2 Beverly Hills, CA
The evil empire has opened a second location in NDP voting territory. Calling this location a Supercentre is a bit of a stretch since they crammed a Wally World into the old Royal City Centre Zellers /Dollarama and it lacks a Tire & Lube Express and Mickey D’s. Service is just as crappy as you’d expect at any other Walmart. I asked for help from the pharmacy to locate an item and they told me to go down a few aisles. Since the pharmacy had no customers and it was the grand opening, you’d think they would have walked me to the product. A supervisor walked up to my cashier and yelled at her for not having her checkout light on. The poor checker was struggling with the non-working register while my thumb was up my butt. In addition, this wannabee manager failed to utter the word hello on opening day. Yeah, it’s a Walmart through and through. On a positive note, it’s one of the few major retailers in Canada to accept the Discover Card(see Family Guy /Futurama to learn more).