Rogers

Rogers is the worst cell phone company I have ever used. Last night both our internet (with Rogers) and our 3G on our cell phones went out. The advertised wait of 10 minutes to speak to customer service was over an hour and a half. Rogers doesn’t have a call back feature for long waits, so you have to sit on the phone for hours listening to Rogers ads. I realize that all Canadian cell phone companies are artificially expensive due to the Government’s regulation of the market, but I have no idea why people continue to put up with it. Canadians pay more on average for their cell phones than anyone else in the world! The service is the pits and there are tons of extra hidden charges. It’s ridiculous.