Mandala Cafe & Lounge

Located north of steeles, Mandala café will survive the shisha purge for a little while. Stylish, classy, and clean, this hookah bar does not want to make u place a paper between you and the seat.
The staff were hit and miss. Humble and attentive they were quick to take your order but slow to bring it out. And just like your ex trying to slide into your DMs, they be trying to get extra charges to slide on to your bill… Be careful
The shisha itself was not bad. With no ice pick it goes down smooth with a crisp flavour. However it’s a short lived feeling and within an hour you will be inhaling poison, chemicals, and ash without that green apple flavour. Sweet potato fries is just another plain Jane but good with tea.
Unlike most places this place dosent hide the fact they are trying thief your wallet. If your smart and watch your bill however, it will be a good time

Had reservations for a Birthday of 15 people last night for 10:30pm! Upon our arrival we requested our table and was turned down. Management indicated that the call made could have been a prank therefore they never reserved our table. Due to the number we had and the distance from where the guests were traveling, we called ahead the day of (7pm) to ensure our reservations were in place, in which the gentleman on the phone reassured us all was good. Upon our arrival, the «manager/​owner» refused to make room for us no hospitality what so ever. Was told well that’s to bad, if you don’t like it leave and practicly kicked us all out due to there mistake.
Restassured, we were able to get a table at another shisha place down the street and they were very accommodating on such short notice.
WORSE PLACE EVER WOULD NEVER CONSIDER GOING BACK AND NEITHER WILL THE GROUP OF 15.

Awesome place to hangout with your friends or bring your date if she/​he smokes. Lean back atmosphere. place gets really busy after 9 pm on the weekends. Be prepared for the clouds of smoke. Great customer service, when place gets busy tho, food takes a little longer to arrive. Great drinks and good hooka selection. If your looking for an upscale hooka lounge without the upscale prices on food, this place is for you.

Good ambience… good staff and nice quality of service. Good shisha. The place is developing quiet well. I like the team who strive to improve the place and maintain their clientele.

bad, assaulted by staff and owners for asking for water, never will come again horrible service

April 1^st! Good Riddance to this place! Thank you, Ontario for passing the new regulations outlawing places like this.

My experience in this place is really bad, fist time been there and it is the last time. I ordered double apple shisha and it tasted horrible I told the server that it doesn’t taste right and he was I promise that this is how the double apple tastes, hello! This is not the first time I smoke shisha I know how it should taste this head is burnt. The service is so slow it takes them forever. I ordered tea which they bring it in a very nice pot with one bag of tea come on really!
I have to say that the place is very nice the interior design and the booths and nicely laid out. Also if you decide to go and check this place out I do recommend the lava cake it is good.

Today on Saturday night we were planning to go to cyan café to smoke some shisha and some drinks. But it was over booked so we decided to come here. I been here before it is decent place. They donot have alcohol shisha is OK not impressive. Service is bad everything took forever to come and the guy just kept saying sorry and sorry. Servers are just trying to act cool and stuff. The tea is shit they use tea bag like come-​on cannot they actually make tea. As tea is the best with shisha. They main thing I really liked is the place design that part is good very classy nicely modern design. That part I will give them thumps up.

Horibble service. Was treated like shit. Will make sure not to bring myself, or any of my friends back here. Sad to see them loose it like this.

After paying our bills, we noticed that we have paid extra tips on already 15% tip-​added bills. Nobody told us about that and the machine asks for tips. Good service but unclear business. Preferred to be told about the bills.

DO NOT EAT FOOD HERE. THE FOOD IS DISGUISING HERE. the sheesha or hookah is not bad but over priced. But the food is nasty. I rather eat at McDonald’s or BK.

Food is horrible so come for sheesh a but don’t waste ur money on food… greasy food with no flavor and served in to go plastic containers

Came here and the service was very slow. The shisha itself was okay. The variety of flavors was not that high. Atmosphere is nice and its close to home. Needs a liquor license.

Wow. By far the worst place I have ever walked into. Firstly, 2 of my friends and myself walked in and there was NO service. No one at the front to help you or anything. After about 15 minutes of standing awkwardly in the middle of the bar someone came up to ask and sat us down at a table that had water bottles from the previous customers. No one cleaned the water bottles or previous mess and no one took our order — SERVICE TERRIBLE. It was about after 20 minutes my friend and I walked up to the counter and asked for some assistance. There was NO menu and NO drinks. What kind of place does not serve FOOD? or ALCOHOL? absolutely ridiculous… We literally stood up and walked out after wasting a good half hour of our life. I highly do NOT recommend this place. It is absolutely garbage and does NOT deserve any customers!

2 star = Meh, I’ve experienced better. Check out my «We smoke it erryday» list
Shisha is slightly overpriced. Quality is hit & miss depending on how busy they are. They got different kinds of heads and add-​ons for your shisha (check picture below). I recommend getting orange head (or consider watermelon head if you don’t mind spending $ 50) It’s a strong shisha so consider getting the ice hose add-​on otherwise you might not like it.
Tea is nicely served in a fancy teapot. You might be expecting steeped tea, but it’s just hot water and one «Ahmad tea» teabag per person. $ 3 per tea bag! shame on you! I recommend that you order any beverage other than tea. They serve bottled water instead of tap water here, a common pet peeve to most Elites!
When it comes to food, place opt for burgers, philly cheese, wraps, pizza, and Quesadillas instead of middle eastern food. I tried their burger and it was juicy, fresh & delicious. Surely worth $ 6.
Staff are very slow and disorganised yet apologetic. Nice, spacey décor. Booths are really comfy. Night started off with house music playing in the background that switched all of a sudden to loud club music for some reason. WiFi is free.
Place has potential but needs better management.

AWFUL SHISHA BAR DO NOT COME HERE! I went to Mandala last year and after sitting down with a shisha my four friends and I were told we have to pay $ 10 each! 1 shisha costs around $ 13 at any place in the GTA! We got into a big argument with the waiter and manager who told us that we are free to «shop around and try out other places». I have NEVER been spoken to that rudely by any server or employee at any store in my life! What terrible service and disgusting attitudes by management and a server. They did not tell us before hand or have anything on the menu indicating that we had to spend $ 10 each as two of us had just ate and just wanted to share the shisha. I was shocked at the service and am still wondering how this place is still in business. After yelling arguing with the waiter we finally paid for just 1 shisha. I hope this place goes under soon.

Great place to hangout and just relax with friends. They offer good shisha with lots of different flavours and a comfortable environment

This lounge is a very modern and chic establishment. I was actually quite impressed off first impressions alone. It had a good crowd. While the music could’ve been a notch lower, it was good music nonetheless. Now the bone I have to pick with this place is the ridiculously slow service I received. From sitting down to actually receiving our hookah, it must’ve taken about 45 minutes. I understand the Friday night rush but wait times like that are a turn off. It completely took away from the experience of enjoying shisha at a lounge rather than chez moi (my home).

Pay less attention to the star rating I’ve assigned this place and more to what I have to say, as I feel the fundamental issue (s) I discovered are easy to fix and upon adjustment would warrant this place more stars in my books, and as you all know, I’m all about second chances.
First the Pros:
1) First and foremost, it’s a Hookah Bar in the GTA (these are few and far between, so big points for this. As Abbas said, this is a GREAT place to hang out with a friend, without feeling the pressure to drink (get drunk)
2) Great selection of tobacco-​free Shisha flavours. We had Watermelon with a hint of mint mixed in to make the smoke extra cool. Ask for the Orange top which means you get a larger, smoother, longer-​lasting bowl (ours lasted over 2 hours between the two of us). I’m not sure if one of the other reviewers below was aware (not Abbas) but it’s actually illegal to offer tobacco based shisha indoors — given the «No Smoking» indoors law that’s been around for … well a long time! (get with it)
3) The comfy couch-​bed seating areas can fit 4 – 6 people easily and looked great (especially liked how everyone took their shoes off to sit here and sat cross-​legged). I would highly recommend this as a date idea folks, you can easily lie down whilst enjoying a Shisha and a Tea
4) Persian Tea — My friend and I tried this for the first time (I know I live in Richmond Hill and am JUST trying Persian tea — what’s up with that right!!!) Well forgive me my trespasses friends, the Persian Tea was mild tasting, had a definite caffeine kick and with a sugar cube tasted magnificent. I could drink this daily if it always came with a Hookah
5) Super friendly service from staff, very personable and apologetic for longer wait times and you could tell they were doing their best to service everyone
And the Cons:
1) Service time was much too long, 20 minute wait to get order taken and another 20 before order was brought to table. Understandable they are busy, but they appeared highly understaffed
2) Music was CRAZY loud. Like nightclub loud, conversation was definitely a tad tricky, I’d recommend turning it from 10 down to 7
There were a couple of small things that I felt needed to be adjusted as well (bathroom door broken, etc) but I’m not a nit-​picky person. I came for a night of Hookah, I got it, and I went home happy!
Update: They will soon have a liquor license, so you’ll be able to enjoy a cocktail or beer with your Hookah when you come hang out with your friends!
Looking forward to returning and upgrading this from a 3.5 star to a firm 4 (or higher).

Great place to hang out with your friends! :)
Went in around 12am on Thursday Night (so Friday morning?)
The décor was really great, the service was good, and the shisha was good.
They had a really small menu focused on drinks (non-​alcoholic) and shisha. Lots of different flavours (including al-​fakher!!)
They only had two options for food: Pizza and Nachos.
My friend ordered the Pink Starburst drink and I ordered a cappuccino.
My cappuccino was standard fare. Lots of frothed milk, it was nothing great, but it was good.
My friend’s smoothie was okay. It wasn’t as sweet as I expected it to be.
They had lots of decks of cards available, so obviously my friend and I played Crazy Eights!
The only qualm I had was that the music was a bit too loud for conversation.
Other than that, if you’re looking to relax, it’s a great place.
Too bad there ain’t no alcohol, or I’d be def going more often.