Beard Papa’s

#muchi #waffle at #breadpapa. #food is very #good but the #service was #bad. There were #plenty of #seat while I was sitting at one of the table near by the #counter while waiting for my #order to #takeout. But I got to ask to get up and move to the fount of the store just Coz the server didn’t wanna clean the other table for the new customers. #Rude!

I bought the passionfruit cream puff, blackcurrent mousse with chestnut cake, and Mont Blanc all to go. The cream puff is the same taste as other locations — flavour tastable and not too sweet. The portion of the cream and the puff skin are okay. The individual cakes look good but the taste of chestnut is light in the cream. I like how they are not too sweet.
I was greeted at once by a girl when I walked in. She seemed more friendly than the other woman with glasses who just helped her with no smile. They took the individual cakes from the fridge with their bare hands and just put them besides the till on the small counter. Even though they taped the individual cakes to a nice box for carrying with a paper bag for the cream puff and put them together in a plastic bag for me, I need to deduct a star due to the unsanitary way of handling the cakes. They should wear gloves when handling the desserts and put them on the back counter, then pack them up there instead of putting the desserts besides the till when there is not much space on the counter. This is not a good thing to see if they try to make their desserts fancy with the price.

The Beard Papa’s No.3 Road restaurant location is quite spacious and provides a comprehensive menu that’s suitable for all types of palates. However, we were quite disappointed that they did not have the majority of their filling flavours the day that we dined there.
The quality of the food here is the same as their Aberdeen food court location, with a few more options including their famous «mochi» waffles. These waffles are nice, light, and chewy, which make a perfect snack or dessert for sharing. You can order it with a wide array of toppings and fruits such as ice cream and strawberries. They also have other desserts like shaved ice, cakes, puddings and crème brûlée.
This part of Richmond doesn’t have too many late-​night dessert places so Beard Papa’s is definitely a great addition to Richmond’s ever growing restaurant scene.

Very good desserts. Extremely Good Service! I’ll definitely come back many times. Thanks.

Fresh and inviting venue, with delights from Japan. Service is prompt, food is well presented and unique. They even serve what seems to be Taiwanese dessert of red bean, mochi and fruit on shaved ice. Enough seating for a party of 10. Will be back to chill.

For Beard Papa café beside London Drugs: this review is for the milkshakes and what a rude waitress did. I was very disappointed in the Mango milkshake and Berry milkshake. The mango one tasted like a very weak runny milk with banana taste only, and no hint of any mango whatsoever. It was very very weak in flavor that I feel like they were cheaping out on flavoring. My friend ordered the Berry shake and it tasted even worse. It was an extremely watery iced drink with almost no berry flavor, we might as well have ordered water only… so we paid $ 10 for low quality watery ice /​milk. Beard Papa, please consider putting more flavor into your drinks for your paying customers. It’s ripping people off when you serve flavorless drinks for $ 5 each. Customers, stay away from these milkshakes until Beard Papa learns to improve their shakes.
Now here’s the kicker, I was invited to a dessert party on Sunday Dec 20^th. Most of the people in the group spoke English but a few of us speak and understand Mandarin. When we lined up to pay, I heard the waitress bad mouth the group at the till when everybody was paying. She was a Chinese girl with glasses. She actually said this while we were all paying at the till and she didn’t realize that some of us can understand Mandarin! If you want to badmouth your customers, you should do it secretly or in the staff room, not out loud in front of the customers. She was angry because everybody in the group wanted to pay by individual receipts, and when one of the customers honestly told her the drink had no flavour, the waitresses ignored the customer’s complaint. Then the waitress said, «Godammit» when one of the guests presented a coupon for Beard Papa. How completely unprofessional and rude! Don’t assume that just because people in the group are speaking English, that you can bad talk openly about the customers in Mandarin. I will be writing an email to the head office team about this event, and that the rude waitress should not be working at this café. I also want the rude waitress to apologize to all 10 people in person.
*Update on Dec 22: One of our party’s members reached out to Beard Papa’s head office in Vancouver and she received an email from the Canadian head franchiser of Beard Papa’s (Planet Sweet Factory Ltd). She forwarded me the email to read and they said they will send a coupon to reimburse for the bad service. I’ll update a new review when we see what coupon it is.

I had heard of the café location of Beard Papa’s and was conveniently in the area. I decided to get a quick snack and be on my way. I ordered the regular mochi waffles and proceeded to wait. The waffles were fairly generic, but was nothing I hadn’t tried before. Overall, I will likely scope out more dessert places.

Cream puff not fresh at all, taste like a couple days ago. Metrotown store is way better …

The food quality here is really good but I think it’s a bit over priced for what it is. If it’s at all busy, it’s hard to get service and it can take a long time to get your orders. Overall it’s good, but I think I preferred when it was located in Richmond centre

Nice Décor and a wide selection of sweets
I felt that The cream puffs were lacking in cream

I had the chocolate éclair puff pastry and an almond croissant. I actually liked the croissant better but the puff was nice too. The cream pudding style filling is vanilla, not too sweet and the puff is available without chocolate too. It’s fun to eat, the staff could be friendlier at this location hence the 4 stars but otherwise I would suggest these pastries anytime of the day, especially with a nice smooth espresso. I will go back to try some other things that caught my eye as well.

Had a couple of pastries from here over the weekend. I’m not much of a pastry person, so this was actually the first time I had a Beard Papa’s cream puff. I had the vanilla. It was not too shabby once I got to the vanilla cream filling. It just oozes into your mouth.
The same can’t be said about the green tea fondant. There was no oozing there. The consistency of the inside was almost the same as the outside. It was like eating a cake. Should have gotten the chocolate instead.
Speaking about the insides, the inside of this store is pretty nice. Fairly minimalistic and modern design. Gives it a really relaxing atmosphere. It’s a good alternative to a traditional coffee shop if you want that kind of environment.

The ambience of the place is super chill. I don’t particularly like sweet stuff and the cheesecake wasn’t too sweet. The pricing for the waffles was a bit steep.

The interior of the café was comfortable and quite roomy. The service was very good, but it did take quite awhile to get our order. Then again, that’s to be expected with high-​quality. The presentation of the food was lovely, and it tasted as good as it looked. Overall, it was a great experience and I will definitely be returning.

Beard Papa’s Coffee shop. I like it. So does the Japanese Food Critique.
Pricey in a ways, but it’s all good.
Franchise business seems to do well. They’re new on the block and I hope they do well.
My niece loves this place. So does my son. He loves Beard Papa’s.
So we come here often, or whenever I have a meal down the block at Pepper Lunch and have our desserts here.
The cakes aren’t half bad either.
So happy it’s not another cash only place and that staff speak English.

This place does not appeal to be the usual beard papa in malls at all!
Amazing amazing amazing mochi waffles!!!
Plus they have a huge selection of drinks and other desserts if you don’t want cream puffs.
I was really surprised, because the waffle actually has the perfect fluffiness and sweetness !!
Plus the presentation is quite lovely as well!
The daily cheesecake is creamy and yummy,
My new fav dessert place in richmond now!

I’ve been to this location at least twice now on the way to see the kids that I nanny for. These are 250 calories each-ish…I looked it up, however, I couldn’t stop at one… or two… or three. Okay I am kidding about the 3 but you get the idea. I got the green tea one the first time and the traditional vanilla the second time. For some reason the green tea one was semi frozen inside. I did get there early in the am so I am assuming that this was from the night before or pre-​made? Either way it didn’t matter to me since it was the time of month and I was hot anyway.

If there is a new dessert place, I am totally down!!! Where the old gelato place used to be, a tough go with this being the 3^rd business in as many years. Maybe parking issues but I digress.
Just opened a few weeks ago, according to Maggie, gorgeous service.
What makes this one different from the kiosk in Richmond Centre is this is a total sit down restaurant, fancy décor as per pics.
And a heckuva lot more variety: cupcakes, macarons, cheesecake, crème brûlée, green tea and chocolate fondant and chocolate cake.
Shaw wiFi here.