Future Shop

Glad this anchor still keeps Landsowne Mall relevant; this used to be Safeway years ago.
Taking the escalator upstairs, reveals a floor of goodies. I’m always turning right for the computers and home audiio.
Came here a few months ago, and was pleasantly surprised they still price-​match! Showed an Epson eprinter on sale fr Staples on my Nexus, which was lower than their’s, so after a few seconds, they honoured the sale price and saved $ 40. tough business to be in.
And I do find they’ve got more helpful sales ppl.

We came here on December 20^th to buy a Dyson hand held Vacuum. I’ve been wanting a Dyson vacuum for years (I am obsessed with vacuuming and sweeping). I wanted a full one, however, they only had hand helds. We had some gift cards that we won a while back, therefore, we used the gift cards to pay for most of it and then paid with cash for the rest. All in all our investment was $ 202.43 which isn’t bad to be honest. It is valued at much more than that. I’ve used the Dyson now since at least 3 times. It was already charged ready to go.

Came here to get some computer bits.
Parking here is plentiful, as it is part of Lansdowne Mall.
The store layout is nice and bright, and in terms of products, the selection is overall quite decent.
I’m giving this place 2 stars instead of 3 because the tech people are quite useless. They couldn’t answer any of my technical questions, when it came to asking if certain components were compatible with my system. Anyone can read the description on the box, and if the descriptions had been sufficient, I wouldn’t be asking the staff!
You’re better off at a specialty tore such as NCIX.

A couple of weeks ago, I decided it was time for a new tv and I thought I would stop by this future shop location and take a look. I was interested in a 50inch led. To my surprise, I was not approached by anyone and found myself looking for someone to help me. Fortunately, there was a young gentleman that I approached and he showed me numerous samsung models that might interest me.
The customer service from this particular employee was great, as he was very informative, until I became hesitant on buying a particular 50 inch model (not within my budget). He became a bit aggressive and insisted that it would be wise for me to buy that television before it went back to its original price, as it was on sale at that time. I tried negotiating a better deal but no luck. I understand his need to sell the product but I was put off by his persistence and explained to him that I would need to think about it.
I appreciated the help but was hoping to find someone that would understand that I did not want to exceed my budget of $ 1200. I don’t think I will be returning to this location.

The store is smaller than I thought. We don’t have a store in LA so I decided to browse around. There are some good prices but you will need some research before you buy. The sales people are nice and not pushy so relax and browse.

had a sales staff who would NOT match a price, even tho policy stated it.
spoke to another staff member and he matched it, but the first sleeze ball came in and said i was his sale? WTF? lost it right there and told him he is not helping me get lost. Never coming to this FS again.

My wife and I went to this Future shop store and talked with a rep named Kary in the smartphone section. Even though we clearly indicated we were interested in a Fido-​iPhone contract after doing our homework, Kary ignored and started rambling about Telus saying it’s better. Instead of listening to customers he tried to push his agenda. Not impressed.
We had asked Kary on the phone prior to the store visit whether it would be possible to use our Fido dollars and take advantage of the iPhone-​32G-​for-​$ 199 deal they had by renewing the contract, and the answer was yes. So he not only lured us into the store but also tried to upsell on the Telus deal.
Kary dominated the conversation instead of listening. He cannot tailor to each customer’s needs. So this guy clearly lacks customer service skills. We saw another rep (female worker) who kept texting while talking with a customer. Wow.
I’ll never set a foot in the door of this store.

Took 30 min to find someone to talk about a washer and dryer deal. Price negotiation was all right. Delivery and install was horrible. Future shop truck came, told us we gotta remove light, unplug washer/​dryer and empty water from the washer to the last drop before they’ll move it, even tho there’s only 1 inch of water left! Initial Sales never told us that we need to do all these before hand. Took me all of 3 minutes to disconnect everything but they already took off without a word!!!
Called the sales who initially sold us the machines. It was mostly denials and shifting responsibility and reluctant to escalate the issue to the level where it can be resolved. Got manager on the line and all I was got was a ‘courtesy’ to not charge us for redelivery. No attempt to remedy the situation or provide compensation.
Went in for a refund after as I was able to get an earlier next delivery from Home Depot instead. Took 30 minutes before I was served at Customer Service. Horrible place in general. Not recommended.

Be a smart consumer, always check and do a price comparison (either online or in shop)
We come here to find out more details and can check in Best Buy as well.
I found the Sales was quite aggressive even pushy and not professional enough for what they’re selling.
Well… if they have a good deal with lowest price guaranteed, it should be best place to buy the electrionic place.

I am not going to stuff cds in my yoga bag you fool! Shame on you.
Also asking if I need help like 4 times in 15 minutes by 3 different FS men is not helpful but rather annoying… and lingering around me, staring at my ass isn’t helping the situation either… just a thought. :)
If I need help I will come to you, like I did!
And why does FS carry such shitty music, not much 60’s rock which I was looking for, lame. –_​–
Although I will say the best time to come here is like 7−8pm on weekdays, so dead in there!

Ok Ok Ok. I keep coming back for more. I really shouldn’t but I came here with my bro cause he wanted to get a monitor.
And Lo and behold. DOD!!! Deal of the Day! What was it you say that I had to collapse and entertain my supposed needs for another DSLR?
The Deal was too hot to pass on. And so I did. I crumbled and collapsed and gave in to my whimsy.
I paid the price but it was a great price and one of those deals you just have to be there at the right place and at the Future Shop time.
On another note. If you use Twitter, you can also subscribe to thier twitter page to get notifications of these Deals of the Days.
Happy shopping!