New Concept Hotpot

I found out about this place from of all connections, HBICTV via Instagram via a couple of posts /​videos that led to Facebook and then to Unilocal (which had the wrong address which I corrected). It was the three soup hot pot that caught my attention. That was why we came here to try it out despite the so so reviews. Thanks to local celebs Chelsea and Pam. Best thanks to Fellow Unilocalers who posted this place. (Btw Chelsea and Pam are from the YouTube show HBICTV. Go watch it)
Now…
Despite what I’ve read, the service was decent. Our server spoke both Chinese and English. So if any of you hipsters want to try it out, it’s pretty easy. (remember don’t be afraid to ask for stuff)
The menu is AYCE priced just under $ 21 with a listing of items available to order. Below that there are items that are not pert of the AYCE menu like the soup options from $ 9.99 to $ 14.99. Your choice of one soup, two soups or three soups. We opted for the three soup option.
There were also some appetizers to choose from and a list of drinks and sauces.
Expect to pay at least $ 30/​person.
Veggies — decent selection good quality
Meat slices — pork was freezer burnt but the other meats were ok if not paper thin.
Lamb was the exception and was thicker and not frozen.
Vegetarian options are good, but not Vegan.
The soups we ordered were
1) spicy chili — oily but spicy but not Chongqing style.
2) Tomato we all liked that the best.
3) chicken
How to order your hot pot items? Just put a tick next to the item you want. If you need more later, just ask for it.
Need more soups? Ask.
Need plates? Ask.
Overall, I give them 3 stars which for AYCE is decent. Our meal between the six of us was $ 32 Cash each. And yes it’s Cash only.
Secret tip for eating Chinese food and getting service? Ask.
This review was written all thumbs up. Literally!!! Now I have iphoneitis.

It seems that I’ve been on a mission to try all the Sichuan hot pots in town.
The All you can eat here is around $ 21 here with extras for condiments such as oyster sauce, green opinions, garlic etc. the selection of Chinese drinks is not bad, especially the ball-​shaped sweet sour plum drink.
There’s copious amount of food to go around because the portions are determined/​given based on how many people you have, and we’ve added few rounds with no quibbles or anything from the waitress.
I could hear the machine busy shaving the meat but the quality of meat is just okay while the veggie etc were quite fresh The specialty meats were superb and Wow just like how they are in Sichuan! The only item that tasted off was the pig blood.
And I’d agree with the previous review that the service is slow and not very attentive but oh well I’m used to Chinese style non-​service. Lol
Cheerio!

If there is a lower than one star rating I would rate that. This is the worst place ever. Bad food quality. The meat is questionable with strange smell and tofu and vegetables are not fresh. Bad service, the waitresses are chatting behind the counter. They give me attitude when I asked for an extra pair of chopsticks as if I should not interrupt their leisure time. You will regret it more when you see $ 60 bill for two ppl. Its supposed to be 20 per person. Somehow you need to read the fine prints for extra charges. Very very bad place

This place has good interior decoration but their service is so slow. The hotpot buffet tastes so so compare with other hotpot restaurant. You need to at least triple the items you ordered otherwise they will bring only one or two piece for each item. They need to improve their service and quantity as well as quality for the food.