I live in the area and I’ve been going to Shiny Spa to get my nails done for many many years. However, their attitudes and standards have decreased drastically. It’s disheartening because they were once my go-to spot to get my nails done and relax. After personal bad experiences and witnessing others’ bad experiences, I now REFUSE to give them my business. They have absolutely no respect for their clients. Their attitudes are horrendous and they, quite frankly, are not good at what they do. If you choose to speak up for yourself when you notice they aren’t doing what you requested, be prepared for an argument because their customer service needs A LOT of work. The renovations they made about a year ago were a waste of money because they absolutely lost their touch. To conclude, this place is absolutely dreadful. If you want to waste your money and be treated with the upmost disrespect and carelessness then go here.
Kathy N.
Place rating: 1 Toronto, Canada
This review is for the eyebrow threading by Bela. She was like a butcher. Made my eyebrows thin even when I told her I like them thick and some parts are altogether missing now! She was brutal and the skin under one of my eyebrows is bleeding and all swollen up. Never again! However my haircut by Pat was excellent. Will go here for a haircut but never for my eyebrows and never to Bela.
Drea E.
Place rating: 4 Toronto, Canada
I have been to plenty nail salons and this one has been bby far the best. The reason why I didn’t give it 5 stars is because it really depends who you see. When I first came here, SANDY did my gel nails. I’ve seen other girls here but SANDY is the best. She really takes her time to make sure the nails are perfect. She listens to what you want and is easy going. When she makes a mistake on the nails, she is quick to fix it. I never had to tell her to re do something because she s always on top of that(she barely makes any mistakes). It seems as though she has a passion for nails and this is why I always book to see her. She does not dissapoint! She talks but not so much(which I like cause I come here to relax, but don’t get me wrong, I will have conversations w her) BOOKSANDY! THIS review is so overdue… I’ve been coming here for some time now… she’s honestly the greatest!
Nina L.
Place rating: 1 Richmond Hill, Canada
Owner attitudes terrible ! Will never return ! Employees slow. Owner forced me to pay tips. Worst experience ever had in Toronto
Rockie E.
Place rating: 4 Scarborough, Canada
I have been going to shiny nails for manicure and pedicure for years. Way before the awesome renovation. They are fast, clean and get the job done. I have had regular mani/pedis, shellac and french done here and all have been great. Unfortunately, I just found out my regular manicurist(kim) is no longer working here, which has me so upset(anyone know where kim is? ;)). Regardless though, I will still be returning.
Mik V.
Place rating: 5 Toronto, Canada
I have always gone to much higher end salons, but was in a jam and happened to be driving in the area. They did such a good job with gel overlay and polish that I now only go there even if its a bit of a drive for me. Polish tends to wear off(1 month + I can let it go) have never had chipping or peeling. Super happy I tend to ask for Lena she is super fast and now knows how I like it done.
Brooke S.
Place rating: 4 Toronto, Canada
i have been coming to this spa for years and i am always very happy with my treatments. The staff is very considerate and always accommodating. It is not an expensive salon so you get what you pay for good service at a good price. The way they took care of me, It’s a joy to go there.
Ana W.
Place rating: 4 Toronto, Canada
Great deal! My test for every new spa I try is always a French style manicure and pedicure. Chances are if they can’t paint a straight line, they probably don’t have an eye for detail and perfection that I’m expecting. Shiny Nails did a good job. It’s not bad since you aren’t paying premium. $ 35 for both manicure and pedicure(no surcharge for French style — that’s a bonus). My French pedicure was great. It’s been 3+ weeks now and it’s still intact. I think my nails are growing a little long now, so I’ll have to cut them, but they haven’t chipped. I put my feet through a lot too… especially with dragon boat, running and gym… Because the shape of my fingers(they aren’t all uniform), it’s tough for the aesthetician to do a nice job on the French manicure. They suggested I went with a solid colour for my hands instead. I’m glad they did, otherwise I probably would have been very frustrated with the results. I like that my aesthetician took the initiative to make suggestions that suits me rather than try to wing it, just to please me. My manicure didn’t last as long as my pedicure did, but that is because I’m banging my nails at the keyboard all day and scraping them against the side of a boat several times a week. Regardless, good job! I wish the girl had spent a little more time soaking my feet, but I couldn’t blame her since it started to get busy at the spa. I wouldn’t suggest coming at peak hours(e.g. after work on a Thursday). The area where you dry off your nails got a little snug, but I had a good time chatting with other ladies. If you are here just for your nails and don’t want to shell out too much, this is the place for you! Don’t expect a massage… but I my feet needs it so badly especially in the summer.
Monica F.
Place rating: 4 Toronto, Canada
This is my go-to for pedicures cuz it’s super close to my office and my feet can go from rough as sandpaper to silky smooth in the span of a lunch hour! They’re cheap($ 25ish), clean & do a super job!