Capsule

There are actually two Capsules in Yorkville — 29 Bellair is the sneaker shop (which is whatever one actually cares about) and the old 69 Yorkville is the clothing shop — they are literally around the corner from each other.
As the other reviews mentioned, if you’re a big dude — you can’t shop at Capsule. I know places like Solestop usually won’t carry larger sizes — it is Markham after all. But Capsule gets some really limited products for some brands (i.e. limited New Balances, which I love) — so if they don’t get a size 13 in, you’re SOL unless you have a non-​local hook-​up. I’ve fairly convinced one of the management/​long-​term staff/​friend of the shop is a big size 13 sneaker head and he’s intercepting stuff before they hit the sales floor. If this was the case, I understand that you have to look after your own people/​regulars first, but there’s got to be limit.
Obviously, there are some size 13s that hit the floor — but they end up sitting unsold and eventually having to be marked down for clearance. Size 13 is a terrible size to stock and wear — it’s always either the 1^st shoe to sell out or the last… we’re a fickle bunch. But it could be a self-​fulfilling prophecy as all the bigfoot dudes stop checking out your shop.
Also, if you wear anything larger than an L – don’t bother going into the clothing store. Roll your fatass elsewhere.
So, why the 3-​stars? Honestly, the dudes at Capsule are very, very nice and helpful — they really don’t project the ‘I’m-cooler-than-you’ vibe you can get at other places.
I also like the way they run some of their recent raffles — in an effort to discourage resellers, they required customers entering the raffle draws to wear a relevant shoe — want to enter the raffle to purchase the Tiffany SB Dunks? Show up to the store in some SB Dunks. Want to enter the Pigeon 577 raffle? Show up to the store wearing New Balances. I don’t know how effective this is, but I dig the effort.
Overall, wish I could be a more frequent customer at Capsule — just wished they carried more shoes in my size.

The return policy of this store seems to be: if anything is wrong with the product, we won’t stand behind it.
I got a pair of shoes from this place and found that they were extremely painful when I tried them on at home. There was a piece of plastic inside of the shoe that was digging into my toe. A few days later, I went back to the store to ask for an exchange or store credit — I didn’t want a cash refund; I simply wanted shoes that I can walk in.
The response from the store was that they’d refuse to right the situation. If you buy a product from them that is defective, you’re stuck with it.
I’ve never been to a shoe store, or any store, that has refused to stand behind their products in such an atrocious matter. I’ve been in similar situations with other shoe stores, and they had no problem exchanging shoes as long as I hadn’t walked any distance in them. Don’t buy anything from this store unless you’re 110% sure the product is perfect. And definitely do not buy from this store online. You don’t know what you’re getting, and if you find there’s something wrong with the product, they won’t do anything to right the situation.

Overall a pretty good store if you are looking for sneakers in the Yorkville area. A lot of things were sold out in my size but I guess that comes with shoes being limited. Girl working at the shoes store was polite and helpful. They are also starting to carry women’s footwear as well so overall a pretty good spot for sneakers

Capsule is definitely the worst sneaker store in and around Toronto PERIOD. If your down to play into the hypebeast then this place is for you, everyone else look elsewhere to satisfy your sneaker desires.
If your going to call your self a Sneaker Boutique, the least you guys could do is actually carry the standard range of mens shoe sizes 8 – 13. The fact that you guys consistently never carry size 13 in your biggest brands (asics, New balance, Nike) makes your «boutique» a complete joke. I have asked in the past why they don’t carry size 13’s and have been told that «our suppliers usually don’t have any size 13’s for the Canadian market, so if they are unavailable, we cannot get them». Other sneaker shops in Toronto don’t seem to have the same difficulty in getting size 13’s which must mean Capsule gets the end of the line selections, or they stash away the size 13’s before they hit the shelves
If you want to buy sneakers in Toronto, I would check out: Solestop, Livestock, SVP, Groovy and Ugly Duckling (all except for Ugly Duckling located at Yonge and Dundas and Solestop Located in Pacific Mall) are located within a few blocks of the Queen and Spadina intersections) before making your way to the over hyped Capsule «sneakerless» boutique.

Capsule has been a staple shop in the Toronto street wear scene for many years. They carry a great number of classic street wear brands at standard Canadian retail prices as well as a few less-​well-​known brands.
However, their problem isn’t pricing or brand selection, it’s sizing and employee attitude.
As other reviewers have stated, they RARELY, IF EVER, have a size 13 in ANY shoe from ANY company. They carry nothing above an XL in any t-​shirt/​sweatshirt/​top and the same goes for their selection of pants/​bottoms.
I understand that they cater to their customer base and what sells, however I am 6′ 2″ and a big guy, many sneaker-​heads and street wear aficionado’s I know are well above a size XL in all clothes and most wear size 12 and up. I’m not expecting all sizes in every shoe from every manufacturer, but when the same shoes are available at Livestock or Groovy in size 13 and even size 14 on occasion, it makes you wonder what is really going on.
This store is for people caught up in the hype. I suggest letting the 905-​ers that make up the bulk of their Saturday sneaker release lines take the bait and local Torontonians shop elsewhere for their kicks and threads.

Dope shop for those who like streatwear. Really small shop on the lower level kinda hard to find if your not looking for it. One of the remaining sneaker stores left in the city. They carry good brands stussy is pry the best. New bounce heat is also sold here and nikes of course. What sets it apart is the service. The guy knows what he’s talking about and is happy to have a conversation with you. Talked to him for hours. He told me the history of the stores here owners how they opened ect. Great place worth the visit just to check it out. Great environment 5 stars unlike the other toronto stores.

Capsule is a cool little spot that offers a great selection of streetwear, however it suffers from the same problem that many of the few streetwear stores in Toronto obliviously encounter and that is LACK OF DIFFERENTIATION.
Although they do bring a few new brands to the table such as N4E1, Kikstyo, NSW, Triumvir and HUF they also have many of the products that could be found at Livestock Toronto or Adrift Skateshop. The shoe collection is essentially a dumbed down version of livestock. Personally I would like to see some more of the aforementioned brands and maybe some supreme, Fresh Jive, BloodBath, Gourmet and maybe some imported brands like ImKing.
Pricing is what you’d typically expect from a streetwear store (kicks:$ 60-​$ 200, Shirts:$ 30−50…etc) so there are no complaints there. They also happen to carry a few nice bags from brands like incase.
Capsule is a great store with a location just barely visible enough to give it the potential to be one of the best and most exclusive streetwear stores in Toronto, possibly even on par with Proper Reserve, but carrying similar stock and not taking a step outside the box is limiting it’s chances.
If you love streetwear as much as I do, the store is definitely worth a visit though and chances are you will find something that you genuinely like, I know that when I came there with 2 friends we each located something dope within 30 seconds of entering.