Ordered the Top Sirloin ‘Éxperience’, the only thing I experienced was flavorless steak. I ordered medium rare, it was pretty close to being that. +1 star for being able to cook a steak properly at a steakhouse. The flavor in the steak/baked potato/whatever green schlop vegetable was non-existent. I have bought 5 $ steaks from the grocery store and made them taste better than what I experienced here. I’ve had steaks at diners that tasted better than what I endured tonight. The wait staff was good, attentive and quick.
BW B.
Place rating: 2 Colleyville, TX
Average food and very poor management, especially kitchen! Veggies with entrée… Was a bunch of kale and 2 small wedges of beats when it was to be beats… It didn’t say two small beats! A wedge salad which needed bacon and I guess I’m charged for it… They were small little bacon bits and got dinged 2.00 for them and then 2.00 for blue cheese when I chose blue cheese dressing, wow, awful and won’t go back! It’s not about the 4.00 overage, it’s the bad experience!
Tony R.
Place rating: 3 Mississauga, Canada
«You Can Do Better!» Having been to a few CHOP Steakhouse and Bar locations across the country, I can’t say that I have ever been thrilled with the interiors, the service or the food. The location on Dixon near the airport is perhaps one of my least favorite CHOP locations. If you sit near the window in the winter, be sure to bring where a coat as the temperature is cold. And if you order the Jumbo Shrimp cocktail, don’t expect to be overwhelmed by the«jumbo» aspect or lack thereof. As a second choice to the best steak restaurant in the area,(The Keg), the first impression on booking a reservation is good. A friendly voice answers the phone and finds you a table for 4 during the busy Holiday period. And a nice enough waitress introduces herself and starts off the service promptly. But that’s where the«nice» part ends. You sit down and ask to order something very quick, because you’re hungry, and an order of onion rings takes 20 minutes. Then unannounced, a male waiter approaches your table and asks if you want something to drink, and you say, where’s the other waitress? He says she’s actually the bookkeeper and comes down to help once and a while. Rewind the tape…:Hi, my name is ____, and I’ll be taking over for _____”. That would have been much better. Then the 3 orders arrive, 2NY and 1 Prime, and the Prime which was ordered medium rare shows up well done. Now you have 2 people wondering when to start eating and another wondering when they will get their correct order. Next, a Manager struts over with the corrected Prime and you somehow get that feeling that a Manager is coming over to apologize, but no, he just drops off the dish and says nothing! Overall, my impression of this CHOP is that the environment is «:cold», both literally and in a service sense, the food is about average and prices are not representative of both of those shortcomings. If I were in charge of improving the restaurant, I think I would… 1. Like the Keg, bring some warm sour dough bread close to when the guests are seated, or some other food item that can appease hungry guests as they wait for other guests or their server. 2. If you make a change in wait staff, ask the new staff to introduce themselves. 3. Deal with the«cold» issues… there’s nothing like warm cloth napkins on a cold day. 4. Warm the plates before you serve the steak. Cold plates are never good for a hot steak. 5. Next time you design a new CHOP, use leather on the benches instead of the velour or crushed velvet type of cloth you have there now. The seating areas(by the window) look dirty and worn and I think the restaurant is only a few years old.
Tokill a.
Place rating: 2 Etobicoke, Canada
Portions were not great, really expensive for what you get… more quality and quantity at The Keg.
Judy Cat H.
Place rating: 3 Mississauga, Canada
Not a steak fan at all, but I was invited to diner — so why not?! The place looked big and charming from the outside, located beside Sheraton hotel. The entrance was nicely decorated with white poinsettia plants and a fake fireplace. Happy: The appetizers were pretty good. We ordered: chicken wings which could be hotter, crab cakes which I prefer the sauce to be drizzle on top instead of being at the bottom, and steak bites which to my surprise it was tender and I didn’t mind eating it! So we had a good start to dinner. The waitress was attentive, friendly and asked us many times if we needed anything. I ordered the lobster fettuccine which I was disappointed that there were many pieces of lobster meat. It was small, scattered and not enough. The asparagus and cherry tomatoes were just on top too. The sauce was good since I like my food a bit spicy. It was definitely not worth the $ 24 for this dish. Not happy: My partner ordered the New York strip loin and he liked the sweet potato fries. He had trouble chewing on one side of the meat, so he decided to try the other side and he said it was a lot better. So indeed, he was disappointed that it wasn’t to the steakhouse standard. He commented that even the«steak bites» for the appetizer was a lot better!!! Many of the people at the table didn’t finish their steak as something was wrong with it or not to their liking.(Party of 8 in total.) Dessert was decent, but I was already too full. I like how it has a mini version of it and a full version so one is not wasting food or not sure how much sweet you can take in after a steak meal. Verdict: Go there for appetizers and go somewhere else for the steak, and perhaps other dishes too.
Mike A.
Place rating: 5 Fresno, CA
Excellent food and service. The coffee crusted steak was tender, delicious and perfectly cooked. Get the truffle mashed potatoes if they have them available. They were rich and yummy! Natalie was an awesome waitress. I will be back.
Wade M.
Place rating: 3 London, Canada
Abit late review about chop, this location was in ethobioke area. The inside dining area is fantastic and combines very well with the experiance throughout. I got a sense that this use to be an old Moxie location but didn’t fact check that. I just drank a few draft beers and my friend a few glasses of wine. Menu seems just right with man options but not over done. Servers were very educated and very tempting to get us to eat more. Pros — Staff, experiance Cons — location, run of mill chain store
Halina T.
Place rating: 4 Toronto, Canada
First off, let me say that this place is very pricey — equivalent to The Keg. Now that we’ve establish that, let me say that the food here is truly delicious! The side of rice was very flavourful, the steak was great and the lobster was divine. Service was also very good. Minus 1 star for the location, it’s very inconvenient if you’re not in the area.
Michael R.
Place rating: 5 Phoenix, AZ
My wife and I wound up at Chop after having a horrible experience down the road at the Keg. The menu and prices are similar. The atmosphere was very pleasant, the service was superb and the food. .. MUCH better than I’ve ever had at the Keg. Best of all, we were seated right away(wonderful since we were starving after spending an hour at the Keg with no food). We both ordered the prime rib as the Chop experience. I had the wedge salad and though I requested the bleu cheese dressing, I don’t think that’s what I received but what I did get was amazing. The prime rib almost melted in your mouth and was a very nice portion and piece of meat for both of us. I ordered the onion rings but they ran out and I got french fries instead. I had asked for no vegetables so she offered me another side and originally was going to have a double of onion rings. Instead I opted for their French onion soup which was delicious. I’m very particular with french fries and wound up with a double order and their apology for not having onion rings. The fries were wonderful, I wasn’t upset with this substitution at all. What a happy accident we had in discovering Chop and we can’t wait to go back again the next time we’re in the GTA!
Jannies L.
Place rating: 2 Mississauga, Canada
This is a late post, went here for Summerlicious back in July. Made reservations for my mom’s birthday and was extremely excited to try a new steak house. We arrived and the first thing I noticed was the service, it was a step above The Keg and most other chain restaurants but definitely felt genuine compared to other steak houses. The ala carte menu was also being offered which was a nice touch. After everyone arrived we got a bottle of sparkling water and some wine for the table. Their wine prices are reasonable and good selections. During the ordering process there seemed to be 2 – 3 servers waiting on us, so it was a bit confusing. No one ended up taking my order… which was fine because I decided to not order a main anyway. The appetizers came and 3⁄9 were wrong so had to be sent back and a few of them had to wait a bit for their dishes to come out. The mains came and my mom’s pasta was under cooked for sure. My sister’s pasta was just cold, so my mom being the way she is ate it without saying anything. Only when I went to take a bite did I realize how under cooked it was. My sister did send her’s back because it was pretty cold. My brother’s steak came out well done instead of medium rare as requested and his mushrooms were very overly salted. All these were rectified as best as possible and when the food did come out correctly most of it tasted good. Due to the quality of the service and atmosphere I would have still given Chop 4 stars even with all the blunders. But then dessert happened… My sister in law who is 7 months pregnant(very visibly) asked about the desserts because she can’t have specific ingredients due to allergies. They gave her a chocolate soufflé dessert instead and she finished it smiling. The desserts came out at different times and by the time she finished hers is when 2 more pieces came out for my sister and myself. First bite into it and my sister realized there’s alcohol in the cake… you can understand my sister in law was very upset since she doesn’t drink herself, hence she didn’t recognize the taste, without knowing has had a whole piece made with alcohol. She with surprising patience talked to one of the waiters who also seemed unsure if there was alcohol in it but said that he would check. He came back and said yes there is kaluha in the cake and all their desserts here are made with alcohol of some sort. We looked at the menu and sure enough all the descriptions in the main menu stated the alcohol they use in the desserts(ice wine, rum etc) except the chocolate soufflé didn’t mention any. On top of that the summerlicious menu all dessert descriptions left out mentions of alcohol. My sister in law spoke to the manager who offered her meal for free and apologized, but sadly the damage for her has been done. We all know that alcohol percentage is cooked out with heat and what not, but for my sister in law who has spent her whole pregnancy not even eating cheese or yogurt to protect her little one and who nevers drinks out of choice. I really felt awful for her. So just as a tip for future visitors. The manager did say they were going to change the menu and add the new description in there but as of today their online menu still doesn’t reflect those changes.
Aaron P.
Place rating: 2 Whitchurch-Stouffville, Canada
Looked forward to trying this place for a long while. There Summerlicious menu was very well described and looked very appetizing however the problem with the dinner that I had was I think the people who wrote the menu and the people who cook the dinner for two totally separate departments. The food was mediocre at best. The starter ceaser salad was essentially chopped up store bought romaine that looked like it was bought like that with«double smoked bacon» which wasn’t fresh and was just bacon out of a bag! Really. The main course, and I had the 16oz smoked rib eye. Terrible. Bland, no flavour, bad sear. Yes it was technically cooked medium rare but the cut itself was very fatty and poorly presented. The«seasonal veg» that I opted for instead of mash or fries was string beans again done poorly and 2 pieces of terrible tasting squash or corn, couldn’t tell as there was no seasoning. Dessert was also very mediocre. Though I don’t have a picture, it was not freshly baked or made and the compote too sweet, with the crème brule and soufflé being blah. Not worth it on a regular night and possibly only worth it on a discount like summerlicious.
James B.
Place rating: 4 Brampton, Canada
I had a client meeting at this location on Monday. I had the Grilled Chicken & Pancetta Club. In a word… excellent. This is a solid restaurant that delivers a solid meal. It’s a do-over for me.
Jerome R.
Place rating: 5 Toronto, Canada
Came here for my birthday once and it was an amazing time. Everyones food looked delicious, no complaints from anyone. It has that classy romantic vibe espeically on a saturday night with your partner. But for a party it was great. At the end of it I got a birthday card and a gift card for my next visit only because it was my birthday. Loved my first experience here at Chop!
Michael C.
Place rating: 4 Torrance, CA
I ordered the prime rib with the wild rice pilaf as the side dish. The prime rib was huge but not as tender as I expected it to be due to lack of marbling. The wild rice pilaf was tasty and tender! We ate on a Friday night and service was slow and below average. Waiting for the menu, food order and bill took longer than usual. When our glasses were empty, it took a long time to refill it. For food, I give 4 For service, I give 2.5
Anna K.
Place rating: 5 Brampton, Canada
Had a large birthday dinner for my friends’ birthdays tonight and I must say… for a large group, service was on point. Food came out fast and was good as well. The lobster cheese dip for their app was amazing! My daughter couldn’t stop eating it. This was my second time here and I would definitely come again. Atmosphere was very modern and upscale looking. Great for conversation as it was not loud in there at all.
Evanna L.
Place rating: 5 Richmond Hill, Canada
I loveeeeee this place. Came here for summerlicious and will be back for more!!! The food is really good and they didn’t cheap out on the summerlicious menu. For $ 35 dollars really worth the meal we got. I got the lobster pasta and my husband got the top sirloin! Oh yummmm — the salads were equally good and so was the dessert!!! We got the 9 inch cheese cake. I can’t believe just how big the slice is. I didn’t expect it to be that huge! Really worth the money and I highly recommend coming here for the summerlicious menu. I might just have to come back here for another meal! The atmosphere was fanatic as well. It’s comfy and they have these really cool hats as lighting fixture 5 star!!!
Johnny L.
Place rating: 4 Markham, Canada
Chop Steakhouse is a higher end version of Jack Astors and other chain restaurants around the heavy business area. However, it’s way better than Jack’s is with regards to the food. The interior is very nice and the place kind of reminds me of the Keg but with more TVs around. We started out with the Lobster, Scallop, and Gorgonzola Dip($ 13.95) and Steak Bites($ 14.95). Everybody loves the Steak Bites, so we had to get an order of those. The lobster dip was very good. It is served with some crostini and is very cheesy and creamy. The steak bites are great. They are cooked a bit on the well side, but are served with sweet dijon and horseradish aioli. The steak bites are actually pretty big chunks and the marinade is enough without the sauces. Real good. They have a special going on where Steak and Crab combine for some pretty tasty sounding menu options. I went with the NY Steak with Crab Oscar Topper. The NY steak was more of a filet and was one tender piece of steak. I had it cooked medium rare so the meat was red and lukewarm inside. Loved it. The steak was topped with shrimp and crab oscar cream sauce, but no actual pieces of crab. The shrimp was nice and the sauce had a hint of crab flavor, but kind of disappointed there wasn’t any crab meat. If you’re looking for a good place to take clients, have lunch meetings, or take a date, Chop is a great little place by the airport. If you’re looking to grab a meal before the flight, don’t risk it. Service was friendly(and good looking), but the food does take some time. Will definitely be back.
Kevin S.
Place rating: 5 Mississauga, Canada
Had the chop salad and it was amazing. As a big guy I didn’t think it would be enough for me, but it more than enough. This is a great place for business meetings, dates or getting together with friend. Enjoy your time here.
Mauricio B.
Place rating: 5 Fort Lauderdale, FL
This is a great place to have good food in a nice atmosphere with excellent service. It is located only about 10 minutes from Toronto airport, so it is a really convenient place to stop by either on your way to the airport or when you are coming into town. Even though this is considered a steakhouse, they have a good selection of seafood dishes, and they are all prepared in an exquisite fashion. Today I had the Maple Bourbon Haddock with squash, asparagus and green beans, and it was excellent. The fish is blackened and then seasoned with a light maple sauce, and the result is a wonderful sweet and spicy combination that really works. The bar area is fairly large, with lots of TVs and high tables for open seating. This was my second time visiting this place, and I was as impressed as the first time. I’m looking forward to coming back and trying some of their steaks.
Tim S.
Place rating: 4 Etobicoke, Canada
Pleasantly surprised! I’ve been by this location about 100 times, and saw it pop up on Open Table so gave it a whirl to start our Christmas vacation. Being superfans of the Keg, we spent most of the dinner comparing the two. I don’t know much about the Chop chain(seems to be mostly out west), but I definitely liked the service from start to finish. The seating booth was comfortable and we liked the cage lighting fixtures. Some neat hat light fixtures as well. They have this tasty Veltliner wine, I’m a huge fan of Veltliner. Extra star for that. Such a fun, easy drinking wine. Crab/Shrimp Cakes to start, very good indeed! Of course I had the Teriyaki Sirloin to compare, and was very happy with the portion. Cooked perfectly. Patti had the Prime Rib, which was huge! Great portions for both. Can’t remember if we got dessert, was a long holiday… But we’ll definitely return! Not sure if it will break into the Keg area of my heart, but happy we took the drive out!