I was STUNNED at the prices I was quoted for frames and ESPECIALLY for lenses here. This optician is MAKING A KILLING on his shockingly high prices. I was almost speechless when he told me that single vision high index lenses could be as much as $ 400 — just for the lenses! That is INSANE. I checked this place out because they are close to where I live — but I’ll NEVER shop there — especially when I discovered that for about one eighth the price you can buy your glasses online at Zenni Optical. So if you CAN’T wait a week to get your glasses mailed to you — go ahead and throw away $ 500 on glasses at this place. I just can’t understand how people can be so blind as to shop at this rip off.
Zoe R.
Place rating: 3 Toronto, Canada
Yay: I’m giving three stars because they have a consistently good collection of fresh and modern styles, and seem to know what they are talking about beyond just having an opinion about the frames(ex: I like them. They look nice). Hey: I can’t give them any more than a 3, due to the service of the RO(whatever that stands for). ~~~ I asked the salesperson for a quote. She had me sit down, and then another person took over, the«RO»(registered optician?). He quoted me a price, and offered me a small discount, and that’s when I was told about the $ 600. total(frames and lenses are not taxed in ON). I wanted to shop, to see how much a new pair of frames and lenses would cost. Unfortunately, there was an assumption that I wanted that pair right then and there. The RO had trouble processing that I needed more time, and asked me a few times in different ways, to confirm. He had also calculated the wrong amount, and so my real amount was now closer to $ 700. He was selling the idea by saying that it wouldn’t be a waste — I’d be paying for a better fitting pair of glasses, AND I’d still be able to use the other pair. I remember from shopping here the last time, that the salesperson suggested the same thing — having multiple pairs so that I can make various fashion statements — since having eyewear, can be like having interchangeable jewelry. Since when would it make sense for a one-frame kind of person, to want to switch frames when each«jewelry» piece cost in the hundreds, EACH? I thought it was nervy of him to tell me, even if his tone didn’t suggest anything by it, that I should not have been looking at the high-end frames if I wanted a cheaper pair. I told him that for my purposes, I needed to look at frames with silicon nosepads or lightweight frames. Gee, I wasn’t looking for the cheapest pair out there, either. I didn’t appreciate this comment. I think it was pretty easy for him to agree to let someone pay their hard-earned hundreds on something they either were or were not sure about, since he was out of touch about some of his potential clients’ points of views. I still like the frames that I chose, I just wanted to sleep on it. I’m also still miffed that Peter the RO just assumed that I was ready to drop hundreds on a purchase just like that. If the literal definition of the shopper is one to likes to look at various items and then purchase, only I, as the shopper, should be in the position to call out when I’m ready. When I ask for a quote, it shouldn’t be assumed that I’m ready to drop some $$$. I can afford items, but I also appreciate the time before purchasing anything that’s uncomfortably costly.