Care Point Medical Centres

I call this the «Don’t Care Point Clinic». I have had numerous experiences there (gone when it was the last resort) and every time I was astonished at how disconnected and rushed the physicians were. Apparently, this is where doctors go to forget about giving a crap. I have also found that they also seem to believe they have xray vision and can diagnose without touching or even making eye contact. The only thing this place is good for is renewing medication or getting stitches removed or basic first aid. I wouldn’t let them near me for anything else.

After twisting my knee quite badly I thought it’d be smart to pop in and see a doctor. Care Point won the toss because it was on my way home.
The staff were polite and took my information quickly, before telling me it would be a 45 minute wait. I wasn’t super thrilled about this, but thank god for unlimited cell data! Apparently you can make appointments here so that’ll definitely be the way I go next time. The waiting room is pleasant enough, and the chairs aren’t too close together so you don’t feel like you’re sitting on your neighbour’s lap.
When I got into a doctor’s room (after almost exactly 45 minutes) I only waited a minute or so before the doc came in. He was very soft spoken and polite, listened patiently as I explained my wonky knees, then took a minute to carefully poke at them before telling me exactly what I anticipated (rest and ice, be careful, your knees are just weird.).
Overall it was a very pleasant experience, and I can’t complain about the wasted time waiting when the staff told me exactly how long I was going to wait. I’d definitely come back here — this time with an appointment.

I have moved around the city and as such been to drop-​ins good and bad in Vancouver, Burnaby, Coquitlam and North Vancouver. Keeping in mind that no drop-​in/​walk-​in experience is ideal, this place takes the cake for the worst service and least helpful walk in I have ever been to. The staff there and the doctors seem to have a complete disregard for common sense and have no desire to really help you, only cycle through as many patience as legally allowable. With wait times of almost three hours and absolutely no regard for the patient’s discomfort or care, it’s a wonder these people are even allowed to practice medicine when they really have all the skills necessary for an inbound cell phone call centre.

So I had to refill a prescription and get some routine tests done and this was the closest clinic within walking distance. I admit I was a bit hesitant at first, as I usually go to a very small, super nice and clean clinic downtown.. . and the Drive is, let’s face it, home to many, erm, not so ‘small and clean’ people.
It wasn’t super busy, my wait was about 15 – 20 minutes which ain’t no thang when you have crosswords, and the patrons were mostly just normal, not-​so gross folk.
Hoooooweeeever! When I got to my room, after having the prescription written, the doctor walked out of the room and just FORGOT ME THERE. Yeah. Boy did I feel important!
In conclusion, this wasn’t a horrifying experience or anything close, just an eye-​rolling one. I’d probably go somewhere else if it’s not too much of a trek.

I was greeted by the rudest receptionist straight from the Phillipines. No speak English much.
Then, I had the most incompetent doctor who couldn’t care less. He/​she (not sure what it was) just rushed me out the door. WIll never return to this clinic.

Update #3, and I still HEART this clinic.
Dr.Monica Yuzak is outstanding, professional and extremely caring ~ esp. for women patients.
I have been back here 4 times, and have been extremely pleased, and grateful for her care each time.
The waiting room the last few times has been interesting, but that is Commercial drive for you i guess. The front staff are friendly and efficient though this clinic does get quite busy lately, the last time I waited 45 minutes.
And, you need an appointment with Dr. Yuzak who usually works Tuesday, and one other day only.
Worth waiting for!

I rarely go to the doctor, but when I do I know there is something seriously wrong.
For example: The last time I popped in here I had to drag my aching, tired, fevered ass up to the office to be told I had strep throat (I’ve had it so many times I knew what it was already). The doctor giggled (for real) and told me that the last time I was in (3 yrs prior) had been for the same damn thing. Apparently I am prone (I know). He gave me some anti-​biotics and told me to get a woman’s yearly done (not related) and let me go my way (you can go your own way… go your own waaaaaaay… ahem… sorry). He seemed like he remembered me from the last time, but I could have been so hopped up on NyQuil (thinking I had the flu) that I imagined that. I do believe that he cares about his patients. I believe there are multiple Dr’s here because it’s a WI clinic, but the Dr’s here give a rat’s ass about you. Sorry for the slang and expletives, but I’m sure you know what I mean. Good doctor — little hassle. 4 out of 5 for sure.