Mercato Dental Centre

After going to a dentist that did a ton of unnecessary work (and unnecessary pain), it’s great to have a dentist that doesn’t take advantage of the fact that I have insurance. It goes beyond that though, these guys have gotten me in same day during dental emergencies, are friendly and practical and they do excellent work.

I went here about two years back and I didn’t return for a number of reasons. I don’t know when dentists started using the water pipe to rinse your teeth while cleaning, but it’s awful. I had so much blood and saliva at the back of my throat, b/​c for some stupid reason they’ve also decided to start laying people down while scraping away, which is terrible b/​c then everything lays at the back of your mouth, and if they use that stupid hose, then everything keeps going down… so basically I swallowed lots of bloody saliva all throughout my cleaning, leaving me with an upset stomach by the end of the visit. Next thing I thought was really idiotic, they gave me an x-​ray, the dentist came in (of whom I can’t remember the name now) for about five minutes during the visit to look at my scans, and said «looks fantastic!». So I said to him «really? what about my tooth degradation? can’t you see that?!?» he said, «no it doesn’t show up on the x-​ray». I’m thinking, are you stupid? Did you go to medical school or did I? So he «feels» my teeth where I tell him the damage is with a flipping pick! And says «oh yeah I can sort of feel it». SORT OF??? So then he tells the hygienist to put fluoride on it… goddd what the hey… fluoride is poisonous. I felt so sick after I left and they charged me close to $ 300 for all that nonsense. I just want to go to a dentist that won’t make me lie down while they clean my teeth, won’t use that stupid ineffective hose to rinse my mouth, (still felt massively gritty after leaving) and won’t treat tooth damage as something benign! I was expecting to be taken a little more seriously, b/​c if they can’t find it now, then it’s going to cost me a shit ton more money later on down the road when it’s worse! IDIOTS. Then they not only called me (and I declined rescheduling) but they also emailed me (I don’t remember giving them permission to do that) basically hounding me to reschedule. I said no, I don’t want to reschedule b/​c I don’t want to come back and they should stop contacting me.
Can anyone suggest somewhere better?

Going to the dentist is always horrible, but these guys are great. The dentists themselves are friendly and efficient. The have gone over and above for me in the past. (eg. Needing a cavity filled that day, on their overtime, because I was laid off from a job right before and my health care ended immediately. They wouldn’t do that if they didn’t actually care!) The real gem here is the rest of the staff. Super friendly receptionist and the hygienists are all excellent. I have recommended friends and they say the same. They also have good hours, so bonus!

I’ve been going to Mercato for a while now, and I chose it mostly because it’s pretty close to my house! Turns out, it’s also a great place to get your teeth looked at.
I’ve had several small fillings done here, and just recently got a nightguard (so hot) and every time I go it’s a relatively easy experience. The staff are nice and explain what they’re doing before shoving their hands in your mouth, and they organise the insurance claims for you, which is great. I have had to go back in a couple of times because the insurer paid all but $ 6 of my bill — it’s a bit of a pain, but not a big deal, and not Mercato’s fault at all.
I’d definitely recommend Mercato as a good spot to get dental work. It’s hard to rave about somewhere that drills your teeth but they’re pretty darn great!

Love this office! I had not seen a dentist in a few years and when I had a cracked molar that needed attention, they got me in right away. The tooth ended up needing a crown.
My appointment went very well. I have had previous dentists not listen to me when I told them I wasn’t frozen but Dr Bayan Mottahed made sure I was really numb before starting. His assistant was very friendly and was just chatty enough to help distract me throughout the appointment. I was worried about the impression for the crown because I tend to be gaggy. To my surprise, they did a digital impression. So, no messy impression gunk and no gagging!
At the second appointment, the crown fit well and looked beautiful. I can hardly tell the difference between the new crown and my own teeth. The staff did not try to upsell other services and just suggested that since I had not been to a dentist for a few years that I should come in for a cleaning. I will definitely be returning!

I stopped going to the dentist because of the «care» I received at Mercato.
Everyone was awful. The hygienists and dentists were mean. Loved to tell me just how awful my teeth were and tell me horror stories about what would happen to my teeth if I didn’t come back more often.
My bills were always quite high here unless I told them flat out I only had a certain amount of money in my wallet for them and if they went over they weren’t getting paid.
Flash forward to my recent dental appointment at a new clinic, and it turns out that I don’t have terrible teeth. In fact, my teeth are pretty darn fantastic for someone who avoided dentists for years after the awful treatment at Mercato. And my bill was low.
So now I’m wondering how much work I actually needed to have done at Mercato and how much extra they threw on my bill just because they can.
Avoid at all costs!

Friendliest staff, technicians & dentist ever. I love these guys. Going to the dentist is never fun, but these guys are awesome! They’re friendly, personable and really care.

my first visit was a great experience! professional/​quality work/​courteous/​follow fee schedule/​well organized office /​great hygienist. i would recommend them highly.

I have nothing but love for this office. I never dread having to go to the dentist or leave hating what just happened.
Everyone that works here is really friendly and helpful. Appointments are fairly easy to come by, I don’t find that I need to wait a long time to get in if I book in advance. The office is clean and efficient and lets you watch tv during your appointment if you fancy.
Dr. Nokiani is wicked! He is knowledgeable, friendly and gives me just the right amount of trouble about flossing. He never tries to push any unnecessary work on me.
I love the email appointment reminders and confirmations.
There is a bike rack right out front as well as the #20 stop for us car free peeps.
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