Chen Edward Y C, Chiropractor

Been using Edward for the longest time as my chiropractor. I was going to refer another client to him until I freaked out and saw the 1 star reviews. The comments are somewhat justified as you do have wait for your turn there, but maybe because I am always on my iphone, the wait doesn’t seem to be that long. I don’t agree with the overall score though.
I have been to another chiro before as I too was annoyed at the wait time, but the other chiro had no clue what he was doing and ended up busting my balls. I literally had a hard time performing washroom duties. Ended up crawling my way back to Edward to get it fixed. Since I am a regular there, I am not sure if I get treated differently than others, but part of the reason why there is such a long wait time is that Edward seeks to make sure all aspects of your body is fine before you leave, not just the problem area. In my case, my main area of concern is my back, but he would always ask if my arm was ok since I play a lot of arm-​intensive sports. Compare him to my piece of crap family doctor who booted my ass out after 5 minutes because he claims he’s too busy right now to treat me properly. That family doctor truly deserves one star. For Edward, if you value quality attention over everything else, then give him a shot. You will be glad you gave him a shot.
I would certainly recommend Edward to any of my friends who needs chiropractor needs. In fact, I think I even recommended one of the person who gave him one star on this site. In due time, I think he will learn to appreciate the value of quality attention as well.

–EDIT–
For the past year or so, I haven’t had to visit to often as I’m taking better care of my health now. But for the few times I’ve gone, I’m a pretty disgruntled customer. You can argue that I’m only a patient seeing a doctor, but regardless, this is part of the service industry, and customer needs and concerns must be acknowledged.
Every booking I’ve ever had was always 1h+ late. Which means I’m setting aside 2hrs or so for a 10minute session. Dr. Chen is still pretty awesome at what he does, but he’s incredibly hands off with what’s happening in the waiting room and allows the long wait times to go unfixed. The secretary is not very helpful and not very welcoming. You’re forced to pay by cash, and she’ll make you put the cash into the cash box yourself so she doesn’t get her hands dirty.
Just overall a frustrating experience when you’re body is aching for help.
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I doubt Dr. Chen needs anymore clients, but I highly encourage anyone in any sort of back pain or other skeletal ailments to pay him a visit! I had a bad case of sciatica and he fixed me up enough in 5 days so I can go on a road trip down to LA. I’m a pretty big guy and I was very happy that he was strong enough to manipulate my body without hurting me or make me feel like I was crushing him!
Book an appointment right away!