Misogynistic, unhelpful, and misleading. These guys clearly don’t care about your business or your boat. Worse, if you are female, don’t bother. I had a male friend call with the same question who was treated like a proper human. If you want them to ship something to one of the many remote places you might have your boat in B.C. — well, don’t bother. Go to Steveston. Or ANYWHERE else. They don’t even follow their posted hours, often leaving«will be back whenever the h– we want» signs on the door, which they do not honor either!
David N.
Place rating: 1 Vancouver, Canada
Bad experience. It is late April 2015 and I am handed a 2015 price list for a 11 foot VST Oceanus inflatable. I am told this boat is new. I buy this boat only to discover afterwards that it is not a 2015 boat but a 2014 boat. More research reveals that the 40 hp Yamaha motor is also a 2014 model. Digging deeper I find that my boat was manufactured in Columbia and that the Colombian authorities authorized the release of this MY boat to KITSINFLATABLE on January 8th, 2014 — some 15 plus months before I bought it. Clearly in my mind my boat had been sitting on Kits Inflatable’s floor for about a year before I purchased it. I am told by Kits Inflatable that there is little difference between a 2014 model Oceanus and a 2015 Oceanus. Further I am told that the same applies with respect to the Yamaha motor. I note that in all my dealings with Kits Inflatable no mention is made of the model year of my boat or my motor. Even my invoice does not contain the model year number. You be the judge as to whether I was misled.
Laurent g.
Place rating: 5 Vancouver, Canada
I just had Craig’s team service my Aquapro inflatable. Craig went out of his way to facilitate the pick-up and delivery of the boat and his team did a fantastic job with the service aspect. This boat is about 5 years old now and it looks like new! They replaced oar locks, glued the rubber edge that goes around the boat, applied special UVA resistant product to the material. I am very impressed! I would highly recommend Kits Inflatables to any boater looking to buy an inflatable boat.