I have been to this Kerrisdale location many times; plenty of parking in their parking lot and street. Customer service are usually high school students who are doing their best to handle the long line-ups(generally the customer service is friendly and decent.) However, each and almost every time I visit this location, they are missing in their stock some item: one time they did not have mustard, recently, they were out of ice cream! Unlike other McD’s locations where they almost always have whatever you order on the menu, this location needs a manager who stocks up properly! The items on the menu are advertised, they need to be available to the customers! The bathrooms(female washrooms) are not kept clean either(each time I enter, toilet paper on the floor in the stalls, water splashed about everywhere.) This location does seat very comfortably though with an upstairs section as well with a fireplace.
Lammie C.
Place rating: 2 Vancouver, Canada
Came here today and must have been an off day or they’re short staffed because it was gross. Tables were all dirty with no one circulating to wipe them. In the past it was one of the nicer ones given the location and stand alone building design and patio. They’re also the few in Vancouver with mccafe pastries like mini pain au chocolate, croissant and brownies. Hope management cleans up this place and brings it back to McDonald’s standard.
Denise W.
Place rating: 1 Vancouver, Canada
This is one dirties McDonald that I have ever been. It’s totally something I don’t expect. It’s short staffed. And not to mention, the garbage can is full of garbage. I am not talking one. I am talking all. There are dirty trays on table. No one comes around cleaning it. Also the drink area is all super sticky. You must be kidding me. What is going on here. So came in ordered the peppermint hot chocolate. The staff screwed up my order. Well took them 5 mins to make the peppermint hot chocolate. It wasn’t that special either. Very disappointed. Please hire more staff or at least find ways to keep the place clean.
Mimosa L.
Place rating: 1 Vancouver, Canada
One word: DISGUSTING. First, but minor, thing: Our order was messed up. Ordered one Angus and one CBO, got 2 Anguses. Second: There was a little BUNDLEOFHAIRAND A LITTLEPIECEOFBLACKSPONGE, literally a small piece of black cleaning sponge INSIDE one of the Angus burgers. Don’t mean to be graphic, but there were about 3 – 4 strands of black hair tied together by the sponge. Threw the rest of the burger out immediately. It was take-out, so we couldn’t go to the counter to tell them. Needless to say, I don’t think I can go back to a McDonald’s anytime soon after witnessing that disaster.
Trude H.
Place rating: 5 Vancouver, Canada
Nanaimo bar sundae! Amazing confection available starting today for one month. Crunchy crumbled chocolate topping and so good vanilla sauce over soft ice cream. Okay, not gourmet stuff, but super tasty. This location is a corporate store, so its really posh. Fireplace and patio upstairs, two separate dining areas downstairs, and always the friendliest staff. Chris, the current site manager, is an earnest sort, always speaking respectfully with his staff. Just a nice McDonald’s location. Arbutus and 41st, so can be crowded with school kids at lunch hour and just past 3pm, but its never rowdy here. It’s always busy with locals in here, which amuses me, as just in the next block are the gourmet coffee bars! Drive-thru and 24 hours, typical menu offerings.
Shila B.
Place rating: 4 Vancouver, Canada
Odd edition to the Kerrisdale area, especially since the area is only 2 — 3 blocks. I feel that they’re wasting ½ of space that should be for 2 — 3 small mom and pop shops. Politics aside, I am glad that this is here ’cause I needed somewhere to go to the bathroom since the mom and pop places wouldn’t let me use theirs. I did once have a McCraving and some coupons in hand, therefore, did stop in, in spite of my personal politics of the place, for some hamburgers(I know). I am addicted to their unsalted fries. The lady at the til(teenager) was really sweet and nice. Lots of seating and room. There is wifi here.
Kenneth N.
Place rating: 4 Vancouver, Canada
It’s scary that I can give them a 4 star but it’s in a posh neighbour, so other than the high school students next door, this is a low-maintenance Mcdonalds. Nice upper floor, quite loungy… open 24 hours, drive-thru, own parking lot. and free wifi of course.
Cool B.
Place rating: 3 Vancouver, Canada
I love the fact that this McDonald’s exist! To have a drive-thru in Kerrisdale/Kits is a real treat to have! A 24 hour drive-thru here is a great added bonus. This location is important to have in this neighborhood. The food here is standard for McDonald’s — no surprises and is exactly what’d you expect. Biggest complaint is that this location seems to rarely have ice cream available. The other day I stopped by the drive-thru and was denied a sundae as it was explained to me that the machines were being cleaned. I’m all for the machines being cleaned, and quite often, but, the catch here is that it was during LUNCHHOUR! Certainly they could have planned this at a more appropriate time than the busiest time of the day to do this. I mention this because this has not been the only time I’ve been unable to get ice cream at this location. A couple of summers ago, during one of the worst hot spells in the city, there wasn’t any ice cream at this location for about a month! I know machines break down and cleaning is a must and there will be down times — but management at this location seem to fail for having appropriate back up plans or even just properly planning the timing at maintaining the equipment.
Sarah W.
Place rating: 1 Vancouver, Canada
This used to be a decent place for Angus Burger. Not anymore! I have never seen anything so burnt and dry. The burger meat is burnt and same with the mushrooms on top. No excuse for saying it’s dried out, it was purposely burnt. Yes, the mushroom does turn dark when cooked but anyone that has ever had mushroom can tell the difference. My poor DH have to take it back and demand a new one. The new one looks slightly less burnt. So sad to see such a big conglomerate lose their quality control from bad franchisee.
Keith R.
Place rating: 1 Davis, CA
NOTHAVEAGAIN: skip the drive-thru, which has two lanes merging to one. After I let a car in the other lane go first, the woman in the other lane motioned me to proceed. Once I did, she started honking at me. Then she got out of her car, came to my car and said, «Roll down your window!» She then said she motioned me only because she thought I was going to park(now, I was in the drive-thru lane but chose not to point this out because she was quite angry). This rude woman then said, «Pulling in front of me is not how we do things here. Back-up!» I responded, «OK,» backed up and let her go first. Sixty seconds later, I had my diet Coke thereby saving her, oh, about 30 seconds of time. I almost responded to her, «OK, I thought you were being considerate but I was wrong. Sorry.»
Eryn P.
Place rating: 2 North Vancouver, Canada
Every time I’ve come here it’s the craziest most stressful place I could imagine. I feel like I’m at the New York Stock Exchange with people yelling, shouting, scurrying about like little ants. And every time my order gets lost and I watch the masses come and go while I wait for my grub. last time I decided to order a happy meal since it seemed like the healthiest choice. You know — apple slices, some milk, yogurt, and a chicken snackwrap. A fully balanced lunch. The milk ingredients go like this. «partially skimmed milk, sugar, glucose-fructose, modified corn starch… etc.» the yogurt ingredients go like this«partially skimmed milk, sugar, cream, glucose-fructose(a nicer word for high fructose corn syrup)…» and then like 12 other ingredients that involved artificial colours and corn products. To be clear: Yes. I do know this is McDonalds. But really? moral of the story: You cannot get healthy food at mcdonalds. You can only get sugar. I’d rather pay the $ 4.00 and get an almond croissant from Faubourg down the road and I know that that would somehow actually have more nutritional value.
Justin C.
Place rating: 3 Vancouver, Canada
Quiet and peaceful enough for late night, definitely one of the nicer mcd’s in Vancouver. Café had a weird rotten egg smell when I went, staff could do a better job bussing. Parking lot can be tough to navigate when drive thru lineup is long.
Lauren L.
Place rating: 4 Vancouver, Canada
Perfect
B C.
Place rating: 3 New York, NY
Why am I reviewing McD’s again? Well, when you’re starving in Kerrisdale and you don’t want to fight for street parking, this is the place for you: the drive-thru! Besides, Justin and Ed can’t be the only two Unilocalers to eat here, can they be? I consider it the McDs for the wealthy Kerrisdale crowd and a certain demographic group. I don’t know how they maintain their figures after dining here, but they do! The parking lot is always packed. I wouldn’t even try to go in and order ‘cuz it’s too busy. The drive thru is long and efficient. The fries are fresh and if you’re craving one of those healthy, deep-fried McChickens, this is the place for you. Also, I discovered if you order a coffee with your meal, you will be given a humongous drink, you know, just like the kind Brittany Spears used to order at Starbucks? Then you can walk around Kerrisdale looking really ghetto, while trying to disguise the fact that you just ate at McD’s.
Sheldon A.
Place rating: 3 Burnaby, Canada
Okay so when someone mentions«McDix»…what do you think of? Unhealthy food? Uncomfortable seats? Long line ups? Well if that’s what you’re expecting… than This McDonalds totally delivers. Now don’t get me wrong… Isn’t that what everyone expects from any and all fast-food restaurants? The exception about this location is 1). The Décor: The outside of the building looks like a cool, two floor ski lodge. Actually if it wasn’t for the giant«M» sign outside, you’d never think it was a McDonalds. It has a very warm an welcoming feeling inside as well. Warm lights instead of bright, white florescent lights. 2). Seating: Not only is there ample seating downstairs but you can find extra seating upstairs as well as an upstairs outside patio. 3). Service: Well fast-food should be… well…fast. But they actually do deliver with a smile. They’re patient and courteous and ultimately make you feel better about the indulgence that is McDonalds. So, if you’re strapped for cash and are in the Kerrisdale area, hell even if you’re not strapped for cash but wanna a cool change of pace, Check’em out!
Edward L.
Place rating: 2 Vancouver, Canada
I’m always a huge fan of 24h locations, for those times when you have the night munchies. Therefore, McDs makes my list. The location is spacious, and at night there is more than enough parking. There’s a drive thru here too. There’s supposedly a nice large patio upstairs but they close it at night. Boooo. Other than that, the McNuggets I had were quite tasty. I quite like the Hot Mustard sauce.
Justin L.
Place rating: 4 Los Angeles, CA
Well, someone had to write this review. This McDonald’s has been fattening up the kids of Kerrisdale for as long as I can remember. It’s a convenient drive-thru for parents shuttling their kids after school to piano lessons, hockey practice, swimming lessons, etc. This location makes a ton of money since there aren’t any other major fast-food chains in the area. A number of years ago, they completely renovated the place — rebuilt, really — with the vague theme of «train station» in a nod to what was historically on this site. The architecture mashes up mountain chalet and brick building. Customers range from the young to the elderly. The service over the years has been consistently courteous, friendly and efficient as the cashiers mow through long lines inside the restaurant and at the drive-thru window. It’s probably one of the nicest McD’s in Vancouver. There’s an upstairs seating area, including a patio-like terrace. 24⁄7 drive-thru and free wifi.