Mini Yaletown

Vancouver, Canada

4.2

9 reviews

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Telephone:
+1 604-874-6466
Address:
790 Terminal Avenue, Vancouver, BC, V6A 2M5
Strathcona
Nearby public transportation stops & stations:
650 ftRocky Mountaineer Vancouver Station
0.4 mi51280
0.5 mi51279
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Today

Today –
Local time (Vancouver) 5:39 PM Friday, June 13, 2025

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9 reviews of Mini Yaletown

No registration required
Place rating: 1
Vancouver, Canada
Odd, my last poor rating on here somehow got erased. Simply put: bad customer service and they always are saying that my mini needs to be fixed rather than saying it is a recommendation. They did a oil change without asking me and I already recently had it done. They said I needed it and then later they made it sound like they were doing me a favour after I complained and they didn’t charge me… lol. If you got way too much money to blow and like being swindled then go here but I can think of many places better to spend my $.
Place rating: 5
Vancouver, Canada
These guys know how to take care of you.
Have had many cars in the past and never had better service
Ask for Alex, he was very helpful at answering any questions I had. The entire service crew and waiting area is to notch.
Thanks to all of them for making it a great experience
Place rating: 5
Toronto, Canada
Amazing service with fantastically friendly staff. Ask for Mathias (Matt) — great guy and very honest.
Place rating: 3
West Vancouver, Canada
Service is good but my mini has way to many issues. Not how I like spending my days. This is my second mini but 3rd may not happen unless reliability improves greatly. Nothing more annoying than picking car up then 2 days later having the same issue.
Place rating: 4
Vancouver, Canada
They have worked hard to make the car service experience a good one. Comfortable waiting area, HDTV, wifi, coffee, soda, computer terminal, a place where you can relax or work while waiting. Cooper, the dog who mills about, is a nice touch too. They make an effort in their customer service and you can tell. It’s nice when you are served by one of the more experienced ones.
Place rating: 5
Vancouver, Canada
They were terrific in fixing a botched daytime running light issue (I couldn’t get my US car registered here in BC) and in only doing the necessary fixup and maintenance on my 2006 Mini. The mechanic Keith took me for a ride and taught me how to use the manual option on this automatic, and figured out a problem so they didn’t have to spend my money addressing it. The owner, Graham was attentive and super helpful in getting me through this registration mess, and for once I trust a dealer’s service centre. I will definitely be bringing my car here for its servicing from now on. Runs great, now, too.
Place rating: 5
Vancouver, Canada
Awesome service. They handle everything in and give you a great waiting experience.
Place rating: 5
Abbotsford, Canada
Leased my Mini via these folks and the team was great. Sean was very helpful with all my questions and needs. If you’re looking for a Mini these are the folks!
Place rating: 5
Vancouver, Canada
It’s actually a service center for Yaletown Mini, they seem to know what customer service is all about, each time I bring my Mini Cooper S to have it service, I always get a reminder call the prior day. When I arrive, they take the stress out by not having you wait a long time, premium coffee, soda, Star Choice TV, WiFi, and even a mini racing track for you to pass the time. The specialists and the manager are very helpful but never push to buy or upgrade like allot of old school service depot that I experienced before. So if you just bought a new Mini or own a Mini, go check them out.