Victoria Regent Waterfront Hotel & Suites

Absolutely beautiful hotel, was upgraded to a water view room. The staff was friendly, beds so comfortable and big, breakfast was good too.
I would suggest they maybe put a nightlight or two tastefully in places where it is dark like the bathroom at night. I would stay here again and would recommend it to anyone.

Great service, clean room, fantastic price for the views and location. Will definitely be back!

We booked a suite online for an overnight trip to Victoria, and when we arrived they informed us that they had bumped us to the Regency Suite. It was by far the most beautiful hotel room I have ever stayed in. The staff were all super friendly, and the views of the harbour were stunning. We can’t wait to come back!

Booked a deluxe room online, ended up being given a standard room. Room had a free standing air conditioner in the room that you might find in a kid’s college room. The unit never got the room cool. In the morning, when we woke, the room temperature was 77, despite having the thermostat set at 70. How we learned we were in a standard room was when we called the front desk about the free standing air conditioner, we were told they were only in standard rooms and deluxe rooms had central air!
The carpet outside the elevator on our floor was filthy with a big stain greeting us, and the room carpet didn’t encourage walking barefoot.
The TV didn’t work and received no signal. The chap at the front desk was working his first night and had no idea how to help.
The one star is purely because the bed was comfortable and not lumpy.
Way over priced for what we got. I have stayed at Hampton Inns that do far better than this place.
Highly recommend never wasting your money here. Appalling waste of money.

Impromptu trip to Victoria (with no place to stay booked) was made perfect with this lovely hotel. We happened to walk past and decided to give it a go — and were very glad we did.
The location is perfect for people wanting to visit Victoria without a vehicle (we flew in using harbour air — which docks within a 2-​minute walk of the hotel).
The front desk staff were extremely helpful — giving us a tour of available rooms to allow us to choose the view we preferred.
The rooms were incredibly clean and HUGE (we should have brought 3 or 4 friends with us!) And we really appreciated the option of using shampoo and conditioner from dispensers (rather than the little bottles) — shows that the hotel is environmentally conscious.
We stayed two nights and were able to try two different rooms, just to get a sense of different views — and honestly, both were amazing.
For less than $ 200 a night (we got the winter rate), this hotel was completely worth it!

What can I say say about this place, Amazing, Amazing, Amazing. Minus the parking. We reserved a suite and it was so huge with a view facing the parliament building. We were there in November and it was lite up so beautiful. Loved the balcony and being able to sit outside, breathtaking. The staff was very friendly and accomadating. We will be back. The restaurant had delicious breakfast, great service and beautiful view. Love this place.

We wanted a harbour view, which was not available, but we figured we would give it a try. To their credit the front desk staff was exceptional personally handling
little issues that came up (no parking in the garage, forgotten tooth brush, assistance with office equipment in the business centre — the front desk staff we dealt with deserves a 5 star rating.
Our room on the other hand could have used a new mattress — we were there for R & R came home with back spasms from the poor mattress that really needed to be changed out months ago.
The cleaning staff were also not to be recommended our first day there we brought breakfast upstairs the dishes were never removed from our room — even when we left them by the door — they took the tray I drought the dishes up on but left the dishes.
I would not stay again.

Vorweg schon mal das Fazit: Das Regent Victoria ist absolut empfehlenswert! Angefangen beim freundlichen Empfang an der Rezeption, kostenfreies Parken in der Tiefgarage, die schön eingerichteten gemütlichen Zimmer mit großen Balkonen, die absolute Sauberkeit bis hin zu einem großartigen Frühstücksbuffet, das man mit Blick auf den Hafen von Victoria genießen kann. Wir waren für zwei Übernachtungen im Juli in Victoria und waren wirklich begeistert. Unser Zimmer lag im 5. Stock mit Blick auf die Stadt — genauer gesagt war es etwa über dem Haupteingang, aber das war absolut in Ordnung. Ein Zimmer mit Blick auf den Hafen wäre natürlich schöner gewesen, aber das hätte auch entsprechend mehr gekostet, und das hätte unser Urlaubsbudget nicht mehr hergegeben.
Den fünften Stern hat das Hotel nur ganz knapp verpasst, weil das WiFi zwar kostenlos, aber sehr wacklig und fast kaum nutzbar war. Jedenfalls war das in unserem Zimmer so.
Tipps für Victoria-​Besucher: Im Parlamentsgebäude kann man sogar ganz kurzfristig auf der Besuchergalerie Platz nehmen und eine Kabinettssitzung beobachten.
Der 5-​o-​clock-​Tea im Empress-​Hotel ist sicher auch ganz schick, kostet aber satte 60 Dollar pro Person. Das haben wir uns gespart.
Toll sind die diversen Pubs in Victoria, die man unbedingt besuchen sollte.

The only negative for this hotel is really two niggling things:
1. The north facing views are dominated by an ugly bridge with a similarly ugly, tiny, homeless-​and-​other-​undesirable-​infested park. My wife and I daren’t walk in that park with bare feet, let’s just put it at that!
2. Getting into the parking lot is an experiment in juggling traffic law and etiquette and just wanting to get past the ****ing stop sign before another million tourists stream by and/​or the light changes resulting in a flood of cars. I had to wait 5 minutes before I reluctantly cut off some poor old lady and came within 2 feet of a bicyclist, which got me a deserved middle finger to this «ugly American.»
*sigh* OK, now that I got that out of my system …
Everything else was perfect. I left the car in the free parking lot, I got into my room which was nicely appointed, if basic, and the bed was comfy. The television was nice and the television stations were American, to my astonishment (not complaining, was able to see a 4^th of July fireworks celebration). The central location of this hotel is perfect.
Breakfast was also free, and the service was attentive to the needs of the diners. Very well done! They earned their tip.
All said and done, I’d likely stay in another hotel next time simply because of the parking situation. However, in a pinch, I know now how to properly get in when there’s lots of traffic (turn RIGHT at the stop sign, LEFT at the first light you see, and make a U-​turn past the bridge in the BMW dealer lot or the nearby neighborhood).

really enjoyed our stay here. granted we bought it thru groupon so got a pretty good deal. and for some reason they gave us a huge 2 bedroom suite even tho it was only for my husband and me! very spacious! includes a complimentary breakfast that for $ 2/​person, you can have sent to your room. as well the rest of the room service menu comes from Sauce right across the street — and at good prices, too! would definitely go back!
oh hey and i didn’t even mention our room was overlooking the water. probs would have enjoyed it more if the weather hadn’t been so crap.

The photos on the website are way nicer than what you actually get, they must have some renovated rooms and others are very basic. The rooms are ok and spacious, but very dirty, my little son was barefoot on the carpet and the bottom of his feet were black from the dirt. The other huge problem is no AC, if you go here in the hot months your gonna die, all they have are fans to keep you cool. It was kinda wierd that it was half hotel and half senior home. Do they have trouble filling the rooms? Seems to me if the hotel was run a little better they could make more as a hotel. The beds are comfortable and the sheets so soft, if it wasn’t for that and the amazing view, I would have given it one star.

We booked this hotel for our Anniversary. We didn’t want to spend a ton of money, but still wanted something nice with a good location. We were originally assigned a room with a balcony above their entrance, right at street level, we weren’t impressed. We went back down and asked for another room, and they were able to meet our requests.
We were then placed in a 5^th floor room with a much better view. No balcony, but their was a jacuzzi tub, and we were happy. All service was quick and we were pretty happy with our stay.
The continental breakfast was pretty good, and they’ll allow you to take a tray to your room which is nice. There is also the option to have it delivered for $ 2 per person.
They are also happy to store your luggage if your room isn’t ready, or after check out. It’s great to not have to walk around town with your bags.
The room was nice. Everything was very clean. Nothing looked old, and the bed was very comfortable! We would likely stay here again.

To add insult to injury, the hotel overcharged my credit card and can’t figure out why. They haven’t refunded the overcharge, but I get to hear some story about how the accountant is out today and they’ll try to work on a refund ‘later’.
Also, the front desk person said «no, you didn’t make this reservation thru the hotel, it shows you made it thru iHotelier.» iHotelier is the hotel reservation engine that powers their website… these folks really do have no clue…
Update #1 –The accountant was out sick another day, they promise to call back tomorrow…
Update #2 — A week has gone by and I haven’t heard squat…