Delta Whistler Village Suites

This place is pretty tired. The best thing about it is it’s location in Whistler Village, and the kind and helpful valets. We stayed in a one bedroom room for two nights. Getting to the unit was our first indication that this wasn’t going to be the greatest hotel. We were directed to building 2. To get to building 2 from the lobby you head down a corridor that looks like a service area to get to the elevator. It looks so bad that my husband said we must be going the wrong way that this couldn’t be meant for guests to see. Alas, it was the right way and we found the elevator. The elevator is slow as molasses, thank goodness there are only 4 floors. The corridor leading down to our room looks all scratched up. Not sure what could have caused this. Is it the cleaning carts? Or maybe that’s why guests aren’t allowed to bring their snowboards and skis to their rooms anymore? Seriously, you have to check your own gear at the rental shop off of the lobby. When we arrived at the room, it was nice enough. I really like the fireplace that you can turn on and off with a light switch. The living room/​kitchen was small, but enough space for the two of us. We didn’t use the kitchen but it seemed decently equiped. They did have an in room washer and dryer which would have come in very handy had we been there for longer than a weekend. We were told we had a «mountain view.» It seems more like a village view to me due to where the hotel is located and the fact that it is only 4 stories high. The bedroom was small too, so small that I could not easily walk to the far side of the king size bed, I had to take care not to knock my knees on the wall. On the plus side there was a good amount of closet space throughout the unit. The bathroom was also small. The tub was all scratched up. There was a hair in the tub, which the cleaning people probably though was another scratch, it was not. Ew. The bathroom door was all scratched up from what must have been a tiny dog isolated to that room while his people went out to play, but on the plus side, they’re dog friendly! The bathrobes were so old they were fraying everywhere. Speaking of bathrobes… what is with people wandering this hotel in their bathrobes?! I guess they were all heading to and from the spa or hot tubs/​pool, which looked like it was on the first floor. I didn’t go in there, but they must not have their own changing rooms to have so many people walking around in bathrobes. Bottom line, I don’t need to come back.

Bell Desk amazing, good check in. room perfect for two nights. top location. not a ski in/​out as advertised, 7 – 10 min walk. Temp in room hard to control.

I had a particularly horrible experience at this hotel in October. It ruined our anniversary.
We checked in to celebrate our anniversary and were very pleased to be upgraded to a room with a king-​sized bed. At first glance the room appeared clean and well-​maintained. The bed was very comfortable and the fireplace was wonderful. Many wonderful aspects, but unfortunately they do not make up for the issues we had. The first issue was that the shower drain was plugged and the shower head sprayed a few water strands that could only hit the bathroom floor outside the shower. Next, we started hearing loud music with a strong bass around 9:30pm. We thought it must be a hotel neighbour, but we figured that since it wouldn’t be considered ‘quiet hours’ yet, we should wait to see if it would die down. I tried using earplugs because it was driving me bonkers and I could still hear the music through them. We called down to the desk at 11 when a respectable neighbour should be asked to turn off their music. We were told that the reason we were hearing music was because they had placed us in a room directly above a club and that we’d be hearing the music until around 2am. Our trip was during the off-​season and the hotel did not appear to be busy at all. To place us directly above a club seems a bit silly and was very frustrating. They told us that the club music usually wasn’t an issue, but that sometimes the sound carried through the stairwell. This excuse seems ludicrous. It was incredibly loud. So finally at midnight we moved to a new room only to be given a key that did not work due to «renovations» as they claimed. We were moved again to another part of the building and finally found a room that was quiet, but again the shower drain clogged and the air conditioning was so loud it sounded like a 747 was taking off.
In addition, the pool was under construction, which was not relayed on their website when we booked our room.
From first glance this hotel looks nice, but upon closer evaluation, it was the low point of what was supposed to be a nice and relaxing anniversary night. Though the staff were very friendly, that did not make up for the maintenance issues and being placed in a room above a dance club. We were not offered any compensation for having a horrible staying and a dismal anniversary. I’ll choose a different place next time I go to Whistler.

Pros:
* friendly service (bellman, reception, concierge, ski valet)
* clean, functional room
* multiple hot tubs and heated pool that the kids loved (even outdoor in December)
* good location, though used shuttle to get to lifts as w/​kids a bit of a long walk w/​gear
* pet friendly
Cons:
* very small, cramped space for a 1-​bedroom (2 adults and 2 children + ski gear — this was way too small, even thought we’ve had 1-​bedrooms in the past that have worked just fine w/​much larger living room, kitchen areas & bedroom to ‘spread out’ — the Delta was just way too small)
* dated, worn, tired — appliances and furnishings old (but functional)
* heating system was extremely loud (had to sleep w/​heat turned off at night)
* half the time our entry cards weren’t working, had to get new cards issued several times
* thought we were getting Marriott rewards/​stay credits when we booked, and were surprised to find out we were not as they’ve not yet fully integrated into the Marriott Rewards program

Modern rooms and friendly service!
The hotel has the feel of a small boutique property whose staff are very welcoming and extremely friendly.
We stayed at this hotel from a friend’s recommendation in November during opening weekend of the ski/​snowboarding season. Upon arrival, I stepped away briefly as my then boyfriend checked-​in and mentioned he would be proposing to me that weekend. The staff was very excited he chose that hotel for such an occasion that they provided a complimentary upgrade to a top floor, one-​bedroom suite with views of the Town Plaza.
Situated along the Village Stroll, the hotel is within minutes of the Olympic ring sculpture and walking distance to most of the town’s attractions. Location is ideal for couples or families wanting to be close to all that the Village has to offer, but situated on a side near shops and condos that make it peaceful and quiet at night. (It’s a manageable five to ten minute walk to the ski lifts.) Rooms are beautiful and have upgraded modern décor, generous sized bathrooms with great lighting, and are extremely clean. The bed was the most amazing I’ve ever slept on.

Parking is available in a secure garage which also has a bike wash station, great for mountain bikers in the summer!
I highly recommend to anyone traveling to Whistler!

Just got back from a stay at the Delta Suites! Fantastic location in the heart of town and just a short walk to the slopes. The hotel staff was incredibly friendly and the hotel pool was being reworked so didn’t have a chance to check that out. This hotel was reasonably priced and close to the IGA grocery store and right about club Garfinkles! I definitely will be coming back in the future and recently learned that they are now part of the Marriott hotel family! Hotel rooms appear recently updated and I enjoyed the gas fireplace and kitchenette!

It was my first time staying at Delta. It’s about 10 minute walk to the gondola and to the pubs around there.
But I liked this location because it was close to the park/​playground and IGA. Not as much eateries on this side of the bridge but everything is close together in the village, so it wasn’t a big deal.
I wish the pool and the hot tub would have been open when I was there but unfortunately, they were being renovated so I won’t be able to comment on the the pool. They did offer a shuttle to another hotel across the way to use their pool and hot tub but it would have been nice to be able to just take an elevator instead of a shuttle or walking.
However, what I can comment on is the room. We stayed in a one bedroom suite and it was a good size. It came with a full kitchen (dishwasher and full size fridge) and washer/​dryer. My tip is to bring your own laundry detergent since they charge $ 2.00 for a single use detergent. The room was clean, the bed was comfortable and the front desk was pleasant.

The only caveat I had was the sound proofing. I could hear the people talk in the hallway or the doors slamming in the middle of the night.

Had a two bedroom suite, paid a discounted rate of just over $ 200 per night. The room was really nice and modern.
2 issues:
The air conditioner is on the wall next to the master bed, it kicks in every 10 mins when on… usually just when falling asleep.
The lights to the ensuite bathroom are next to bed, there is no way to exit/​enter bathroom without waking a sleeping parter with a blast of light.
Other than that, great service, valet is fast.
Try book a room away from the El Furniture Wharehouse Restaurant. Music pounds until at least 11, drunk singing party goers until much later, every day of the week. Closing windows to your room helps, but not much.

Clean suite, easy access to the pool (open from 7am-​10pm) and prompt service. We forgot our toothbrushes (obviously) and needed some extra towels, and the front desk was more than happy to help us out.
Each room had it’s own heating system, so we were able to customize the A/​C to our liking. The only issue was that the fridge wasn’t very cold. Placed some of our drinks in the freezer in order for our waters to cool down after our hike.
We were late checking in (we hiked up Garibaldi and got to Whistler around 5pm?) and they gave us a call around 4:30pm or so. They also called our room a couple of hours after we settled in to make sure everything was to our liking.
Late checkout is at 12:30pm, which was no issue! $ 30/​day for parking.

Ooof. This place is a bit rough and in major need of some renos!
Yes, I guess you can pay an extra $ 30 for a newly renovated room. Although, shouldn’t the standard just be higher for all the rooms? I mean, ours was basically clean, but seriously looked straight out of the 80s. From the old microwave, to the really old shower mat (kinda gross, i mean those don’t cost a lot) this place was dated!
Also, i was there with a friend so we booked a room with two beds… that were pushed together because the room is so small you can’t have space between them. A bit odd. But, oh well. No biggie. The balcony was basically a very dark hovel only appropriate for smokers… not exactly nice to hang out on.
Lastly, we were having issues with the remote/​tv in the living area. These things happen though and once I called to complain, they sent someone to come take a look and fix it. Service at reception was also good.
But seriously, these rooms need some major TLC.
This is kinda more like 2.5 stars… but basically i wouldn’t go back so i took it back to 2.