Jenny Bakery

Bad service!!! The sale lady is so rude and impolite! Won’t go there again!!! Shame on the way the lady service their customers!!!

Queued for an hour for these cookies. I cant say if it’s really worth the queue. It’s not the best butter cookies I tasted. However the cookies has the melt in the mouth texture which I like. Also, I like the cute baby blue metal tin that has cute teddy bears on it. That’s why I’ve given them 3 stars for this. Why not 5 stars? The reason as follows.
Somehow I feel that although the cookie has melt in the mouth texture, it’s actually a bit on the dry side. It makes me feel like I need to drink water to wash the cookie down.
I’ve bought the 4 in 1 cookies. Frankly speaking I can’t tell if there’s any difference in the taste from 1 cookie to the other. Perhaps the coffee cookie has such strong smell that made the rest of the cookie tasted like the coffee cookie.
The staffs at the store, I will say they can be quite rude. Of course I can’t blame them. When I was at the store, I noticed there are a lot of tourist from China trying to cut queue. The lady immediately shoo them out Bd told them no ticket not allowed to buy. A few of them refuses to move away and join the queue to buy the cookies. The counter people refuses to sell to them and they have to go queue. I bet the staffs have to deal with people like that everyday so can’t expect them to be nice to them.
So be sure to queue and collect ur purple ticket before proceeding to buy ur cookies!!!

I don’t care if these cookies were made by a Cordon Bleu chef and if they are phenomenal in taste because nothing makes up for the horrible service they’ve offered.
Jenny Bakery opened in 2005 and over the past couple of years, have been flooded by tourists from Mainland China. Last year, in 2014, when I tried to get cookies, the line was out the door, into the streets. I decided against buying cookies. This year, there was no line because of the huge decrease in Mainland tourists.
As soon as I walked in, a woman began to immediately yell at me in Mandarin and I kindly told her I didn’t understand her. She then had the audacity to yell at me and ask me if I was even Chinese. I then spoke to her in English and told her I only spoke Cantonese and English and asked her if she was going to sell me those cookies. She reluctantly sold me 2 cans of the 4 mix.
The coffee flavoured cookies are awful. The butter flavoured cookies are okay but were overpowered by the coffee flavour cookies and had a residual coffee taste. Overall, not worth the hype at all. You can taste better cookies in SO many other places without that attitude that you have to choke on.

Stepping out of the subway, my 2 friends and I were confused what this long line was before our eyes. Quickly laughing at the imitation iphone line before us, we walked past this group and into the building where Jenny Bakery was. Seeing as there was no line, we happily walked up to the store to be rejected for not having a ticket pass… which is what the line outside was for. Realizing that we were the true idiots for laughing at others, we joined the long line that was outside. It was probably a 20 – 30 minute wait for the whole line up, pick up, and pay process. The supplies were low as everyone is limited to only 2 boxes per person and by the time we left, I think only 10 more people behind us were able to get their own tins. Each of us paid 70 hkd for the small tin which resulted in 6 small tins for 420 hkd (54ish usd = $ 9ish dollars each tin).
On a request from a friend to help purchase these, we gifted 2 and kept 4 for ourselves to share with our families. Upon opening the tin, the air becomes filled with buttery goodness as you can smell the type of cookies contained within the package. Our tin had the 4 flavors which included hard butter cookie, coffee flavored, raisin and oat, and soft butter cookie. Each are quite delicious. Definitely will try to come back to sample the rest of what they offer and share their yummy goods with friends and family.
People here may be crazy as we witnessed a lady tried to cut the line and was rejected by the ticket handler. This lady then proceeded to complain to the desk about how she lined up the entire time and demanded a box. Luckily, we felt as if the store is used to dealing with these crazy people all the time so they didn’t even flinch or give in to the angry lady’s demands. (It was confirmed from people in front of the lady and those behind her that she did indeed tried to cut the line)

Jenny’s Bakery Hong Kong is located in Hong Kong. The bakery originated from Stanley Market, Hong Kong. It is one of the most popular, most praised homemade butter cookies. Although they also make cakes, but they are of no means as popular. Jenny’s Bakery Hong Kong is featured in TVB food programs and food magazines.
To get your hands on these delectable butter cookies from Jenny’s Bakery Hong Kong, people literally line up. The cookies are packaged in cute teddy bear tins which are sold out within ½ the day. You can always please pre-​order. I was so happy when my friend gave me a box. My oh my! They were gone so fast! Literally flying off the table.
Jenny’s Bakery Hong Kong has a few locations in throughout HK. All are very small and each only have a limited quantity since the bakery is offsite.
By no means are these butter cookies, shortbread, oatmeal raisin or chocolate cookies cheap. An assorted box of 4 a small tin runs at $ 70HK (approx. $ 10 CAD); medium tin ($ 110HKD). For an assortment of 8 a small tin ($ 95HKD); medium ($ 150HKD). For a complete price list (click here) Although somewhat luxurious on the sticker price, but you get what you pay for!
These little darlings smell wonderful from the moment you open the tin. The magical intense aromas of butter and coffee flood and consume your senses. Beware; the cookies are small enough that you may eat 10 unknowingly!
Butter Cookies — one of the best I’ve ever had. A delicious Danish treat made in Hong Kong. Smooth. Buttery. Melts in your mouth.
Shortbread Cookies — Not a bad shortbread, slightly sweet and buttery. The best shortbread I’ve had has to be Elysian’s (click here)
Oatmeal Raisin Cookie — Crispy, with tiny raisin pieces.
Chocolate Cookie — Yummy coco with coffee taste. Light, buttery, and caffeinated. I would almost say they are like coffee cookies instead of coco.
Other notables:
Pineapple rolls
Hazelnut Macadamia
Almond Poppyseed
Cashew Nut
Coffee Almond
Walnut
Pistachio
Jenny’s Bakery Hong Kong cookies and pineapple rolls (鳳梨卷) makes great souvenirs!
If you are ever there in HK and/​or have people visiting be sure to see if they can ship, mail, hand-​carry you a box or two… Of course, if you’d like to treat me to a box of short breads, I will you your friend forever!