Great location, horrible reception, management staff but the service at the restaurant and help very nice and polite. Guys at the reception and the managment need to learn customer service or get down from their high horses, it was actually funny way they acted. Service at the restaurant was not bad at all. Drivers are awesome, they are super polite — good customer service. Location — great, cleanliness — ok, food could be better, breakfast buffet — wonderful for what you paying for.
Christopher S.
Place rating: 5 North Hollywood, CA
Although the hotel needs an update, It’s still spotlessly clean and VERY comfortable… Also, let me tell you… the service is top flight. Giovanni is a hands on owner. He’ll shout and let you know when he’s happy or unhappy… BUT, HISSTAFFISLOYAL!!! They give great service. THEREISNODELAY! What the hotel lacks in updates. it makes up for in service… INCREDIBLEVIEWS… AWESOMEBREAKFASTS… FAIRPRICES! Nicola, Antonio, were my «go– to» guys. They were amazing! ALWAYS a smile. Zuleika was courteous! Alessio was happy! Pasquale a gentleman. The staff is always on top of their game! Giovanni asks a lot of his staff. they give it! This is my second stay here. The insides of the hotel are the same… but he added this amazing pool(could use a lil touch up in 6 years) with a jacuzzi(with a jacuzzi Carabinari too!) The place is THEBESTDEALONTHEISLAND! YOUMUST get a deluxe room. ITISWORTHIT!!! They have shuttles to town every few minutes. I can’t say enough about the place. GREATWORKGIOVANNI! You are tough. but your employees give you all you ask because your place runs SMOOTH! EVERYONE should go to Frank Sinatra’s favorite hotel. If it’s good enough fro Frank. it’s good enough for me. The views from the hotels location will literally take your breath away. If there is a civilized place in the world with a better view… let me know! GOTHERE! Room Tip: Take the deluxe room with balcony and direct sea view. The view is PRICELESS!!! I want to add photos of our balcony room view. they are staggering.
Alyssa P.
Place rating: 4 Brooklyn, NY
For our last night in Capri we were driven* over to The Weber Ambassador {Hotel} for dinner on their spectacular covered patio overlooking the Marina Piccola and the beautifully calm Tyrrhenian Sea. In traditional Italian style we were served up 4+ courses: First up was a bruchetti [pizza] to share. Outstanding chewy crust covered w/tomato halves, olive oil and fresh basil. Among the best pizza we had during the whole trip. Then came the pasta! Their cheese ravioli is the best ravioli I’ve ever had. Seriously. Six freshly made, large round ravioli’s filled with a super smooth blend of caciotta, parmesan and percorino cheeses, and covered in a smooth light tomato sauce. No other ravioli I’ve had anywhere else will ever come close to these, I am now ruined for all future ravioli’s. And quite honestly none of the other courses beat out the ravioli… The roasted chicken was solid — cooked up in a mushroom & tomato based sauce and served with rosemary potatoes. Delicious little cubes of potato. I wish they had given me more of these. This dish also came w/a simple salad. And last but not least — dessert! Rum soaked cake + vanilla cake with lemon cream + a shot of lemoncello. The cakes were good — when they say«rum soaked» they are not kidding. Combined w/the lemoncello — dessert was booze filled and fabulous. Staff at Hotel Weber was fantastic. Each and every server who came out, whether to fill wine glasses or deliver the next course, had a smile on their face. And its worth mentioning again — the view from the restaurant is stunning. The beach, the marina, the Capri hillsides. Absolutely stunning. *Complimentary shuttle vans running everyday from the Piazzetta.