The absolute best choice I could of ever made! Wonderful staff! Especially the guys who tend the small bar at the top of the tower… I swear I had 30 questions about Florence for one of them and he patiently answered every single one! The living room in the 3rd floor was a gorgeous place to hang out. Climbing the tower was a thrill for the whole family and once you’re up there you realize this is the best view! You are literally right in the center of everything! We had a lovely 2 room suite. Couldn’t of asked for better! Oh, and the owner of the hotel gives leaves you a complimentary copy of his book which is a best seller over there. Nice personal touch… We left with a Italian and a English version.
Stephanie B.
Place rating: 5 Murrieta, CA
We absolutely loved our stay here! The location is close to everything, and the staff is incredibly nice and helpful. Our room was a decent size and unique. Very clean, quiet and warm. Very old world feeling! The view from the top is amazing, and the formal living room is a beautiful place to relax. Breakfast was wonderful. The building is very old and has an amazing story behind it! Would stay here again if we ever find our way back in Italy!
Laura R.
Place rating: 5 Irvine, CA
This hotel literally took my breath away! The rooftop deck has one of the best views of Florence. You have to climb up a windy, narrow staircase to get there but it’s totally worth it. The daily breakfast of coffee and delicious pastries was a nice way to start our day. The staff is so friendly and attentive and the afternoon«happy hour» is a nice way to get to know the staff and other guests. The rooms are small but nicely appointed and the location doesn’t get better-walking distance to the Ponte Vecchio and Uffizi Gallery. The medieval charm is something you obviously don’t get back in the states. I would highly recommend this place to anyone visiting Florence and would love to go back one day.
Lana G.
Place rating: 2 Salem, OR
It’s surprising how one bad experience can color a trip with negative memories. We were on a lovely group tour through Venice, Florence and Rome. In Florence we stayed at Torre Guelfa near the Ponte Vecchio – a perfect location! Our room(102) and bathroom were huge with high ceilings. After small rooms in previous hotels we were thrilled with this luxurious space. However the mid-October temperature was in the 50’s and we were cold. There was a heater in both our bedroom and bath but no controls. We inquired at the desk how we might add heat to our room. We were told that management doesn’t turn on the heat until later in October. We were given two blankets which we draped around ourselves as we sat in the room! We immediately noticed that to get even tepid water in the bath sink it was necessary to run the water for several minutes. Even then we never got hot water. I choose to take a shower on the second morning. After running the water for 3 minutes it still was cold and the bath floor was flooded because the shower door leaked. Didn’t get a shower during my stay at Torre Guelfa. Waited for Rome! So despite the hotel’s many benefits such as a delicious breakfast, fabulous location, and beautiful sitting room, we left Torre Guefla with unhappy memories. We will also recommend to the tour organizer that they reconsider their Florence hotel.
Rich H.
Place rating: 5 Beverly Hills, CA
This hotel is very close to the Ponte Vecchio and the Uffizi. Florence is a very walkable city and it was nice to have a hotel so close to the center of town. The ceilings are very high, and the breakfast was very good. The added bonus of this hotel is the view from the rooftop deck, which is open 24 hours. They do serve beverages from 6:30 pm to 10:30 pm nightly but you can go up at any time. It is about four floors up a windy staircase from the third floor but the view is amazing since you can see the entire city, and I took advantage of this to capture the sunrise one morning. The front desk staff was extremely helpful, and they even reserved our tickets to the Uffizi and Academia for us before our visit. Yes, you can reserve them online on your own but you have to pay an extra 5 Euro per ticket. I thought of asking the hotel to book the tickets for us for both museums, and this ended up saving us 30 Euros since there were three of us. We were in room 302, which is right next to the breakfast. If I stay there again, I would get a room that was further away from the breakfast room.