Grand Hotel Parco dei Principi

Day 2:
I called in for breakfast, and I was quite upset to find a mainly continental selection, with eggs and bacon, they did have tomato but many British Breakfast favourites, like baked beans were missing.
Scrambled Egg for example, with Tomato would be free, but if you wanted Fried Egg, Omelette, pancakes etc you would have to pay extortionate prices. The food isn’t great to warrant that price either, the tomatoes have an unusual taste and seem weaker with more juice, which I don’t like.
My main order for breakfast was an omelette with cheese, ham and tomato, I found it to be pricey for 14 euros, and I was upset they did not serve baked beans to go with it, another classic English breakfast favourite, my omelette was not very nice, it was far too thick in my opinion and that ruined it, I asked for only a little tomato and I found they was too much, and the ham tasted more like a gammon rather than ham, which I didn’t really like in an omelette. Overall, it was just to thick and for 14 euros, they just can’t do that.
The staff at breakfast seem good, they speak English but due to my fast speaking nature, and them not being fluent it can be hard, a woman even had to get a man to help translate for her, due to me ordering a special brand of tea, and then he was explaining to her right in-​front of me about different types of tea, she (like most the staff here) is quite nice, and I know next time I see her what I have to ask for!
It would of been nice to actually see the teabags, rather than request a flavour, as they was limited supply on my table and then some, staff keep on them, so that could of helped me get my «Prince of Wales» tea I wanted to have, and avoid the mis-​understanding, but nevertheless I still enjoyed my cup of tea, even though it was «English Breakfast»
Along with the disappointing breakfast experience, Day 2 was also a nightmare, in the evening, in the hotel, with the food situation. I wanted to grab something to eat, hence I went to order a toastie, I wanted it on my own bread, having not liked the bread they offer, but even though I offered to pay the full 10 euro for them to make it on my bread, they wouldn’t do it, hence I was really upset to find they didn’t do it on my bread, or use bread at all, they used a muffin, and they didn’t use my toaster bag either, hence a cross-​contamination risk.
It took about 90 minutes of having my friend to get a drink and toasties in the bar, for them to bring mine back up to me (they didn’t even want food), back and forth journeys, a good number of euros, just to get 2 slices of toast, as the toasty was inedible, luckily they did eventually toast my bread in the toaster bag free of charge, but after all this messing about and stress, they could have done it in the first place.
Day 3:
After a bad night in the hotel, I just wanted a good night’s sleep and with a relatively comfortable bed, I thought this is something they could deliver on, but I was wrong. At 2am, I was waken up through 2 calls of the telephone, one which was created and the other one by mistake, and since then I struggled to get back to sleep, I do struggle to sleep well, especially in hotels so when I am getting calls like this, it really wasn’t good for me and near enough kept me awake ever since, giving me literally no sleep.
The phone did ring the first time and they did say straight away it was the wrong number, but it did ring straight after, it was only a «one-​ring» but still it shouldn’t have rang a second time. It should have rung once.
They also rang my friend in the adjoining room, for which must have been at a similar time, or an hour before, so they did definitely know that they shouldn’t be ringing me, so 4 times is just ridiculous and they said, they couldn’t even stop it because it had been requested and I had to take my phone off the hook (I wasn’t told, my friend was)
General:
The breakfast and cleaning staff here seem to be nice as well, the cleaning staff didn’t leave my room in immaculate condition, with a few places they missed, but they still done well to clear up the sugar I left dotted around the room! (You can’t take away my teabags!).
No plug sockets near the bed (They are all near the desk) — I don’t like this!
The Scrambled Eggs here is probably one of the better, free breakfast options. They are actually quite nice, going alongside Twynings teabags and fruit juice, although I have found bits of shell left inside on numerous occasions.
The wi-​fi here is very intermittent and on «Gold» level, as long as you submit your details every day, it is free, although quite slow and often disconnecting.
I still feel I can only give this hotel 2 stars, with the main reasons being the wake up incident and them taking advantage of being a 5 star hotel too much, and to the advantage of them, not the guest with overpricing, making it impossible to eat or drink in the hotel, and sometimes it isn’t optional with nothing being that close to the hotel.

I visited this Hotel some weeks ago with my friend.
It is an oldschool romantic Hotel, clean and chic.
BUT: the seems to be a lack of communication between visitors and the staff.
Sometimes they did not understand what we wanted, even though we are able to speak proper english.
The juices for breakfast should be changend the taste like everything but not juice!
Wunderful and a must: the pool and spa area.

Came here for business stay. The room is decent and all the extra stuff are ok. But at $ 300 US a night, you would think that the hotel is amazing.
The extra charges are what this hotel stay ridiculous. When you make local calls, they charge you 20 cents EU a minute. That’s fine if you have to pay for local calls. Then when you check out, they charge you for mini bar in the room when nothing is missing. They do not give you a detail of what was missing, and just tell you that you are being charge $ 17EU. This is ridiculous when I had to go out to supermarket to get water, drinks, and water to make sure that I didn’t have to drink the overprice items in the fridge. Water in the fridge was $ 5 a bottle vs. supermarket was 30 cents a bottle.
It isn’t worth it for $ 300 a night and then have to deal with unethical charge afterward

Spent almost a two weeks at this hotel. Nice hotel although it has a very vintage feeling to it. The staff were very nice although a bit rude when I would call them back saying they had forgotten from my room service order.
Their food was great. Their breakfast was to die for. The scrambled eggs in the all you can eat buffet were really good as well as the bacon.
The cleaning staff were magnificent and very friendly. My only complain was that they sometimes had trouble understanding English and would therefore mess up my good orders alot.
Would definitely go back again when I can afford 600 € a night.

This hotel has horrible service esp for the price you’re paying! The front desk people are NOT very helpful, they act like snobs!!. They claim to have shuttle service but its very limited and unpredictable. You have to pay for wifi. They even make you buy over priced swimming caps to use the hotel pool!
The only reason Im giving the hotel 2 stars is for the indoor pool. Its beautiful! they also have a HUGE jacuzzi that has individual massage chairs that stream jet water into different pressure points down to your finger tips. that was pretty cool.
Overall, i do not recommend this place though.

We had the opportunity to stay at the Parco Dei Principi Grand Hotel in Rome as part of a pre-​cruise package arranged through Holland America Cruise line. We found it to be excellent hotel that is rated as a 5 star hotel in most tour books we checked. The hotel lobby is beautiful; their level of service was quite good. Everything in the hotel is beautifully appointed, lobby, eating areas, etc. They offered decent size rooms and even provided a king size bed which is not always available in Rome or Europe. The breakfast buffet is also «above the top», lots of good generous choices and excellent service.
However because of a number of minor issues, which I did not consider critical but one major «security issue», which I do consider very serious, I would never stay there again.
Minor issues include the fact that the hotel is not in the center of things. However it is close enough to walk to the Spanish Steps and the Trevi Fountain, about 20 minutes. It is also right next to Borghese Park, one of the spots tour books advise you must visit. They do provide Wi-​Fi, but charge for it. At the prices they charge for a nights stay you would expect that service to be provided for free.
However, I discovered a «security problem that apparently exists in each hotel room which I prefer not to detail to avoid the information getting into the wrong hands. I pointed it out to the hotel staff and management and was told «that is the way it is in every room». They kept insisting that the hotel is in a safe neighborhood and they never had a problem, which I can’t believe is the case. In my opinion even though the hotel appears to be in a good area I believe this issue is an invitation to potential problems.
If it were not for that one problem I would give the hotel a rating of 4. Because of the one issue I am only rating the hotel as a 1.

This hotel has a rustic, old Parisian feel to it. Wonderful complimentary breakfast included with a lot of variety to pick from and a lovely, lovely spa area to go after a nice long day out wondering the streets of Rome. I would definitely come back. Only down side, no free wifi.

No breakfast, no free wifi